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Thread: Re: Ubuntu on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

  1. #221
    Join Date
    Feb 2016
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    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Hello everyone, I hope you can offer me some guidance because I'm about to lose it!

    After following this thread for the past months and seeing that things started to work fine I decided to get this machine for work, where I will mainly use Linux. The main specs:

    6th Generation Intel(R) Core (TM) i7-6700HQ Quad Core (6M Cache, up to 3.5 GHz)
    15.6" 4K Ultra HD (3840 x 2160) InfinityEdge touch
    16GB (2x8GB) 2133MHz DDR4 Memory
    Module,DD,1T,S3,5.4,7MM,SEAHAWK
    NVIDIA GTX960M 2Go DDR5

    So, first day, I arrived to the office and found this beautiful thing on my desk. I boot it up, enter the Windows 10 configuration, select English language, click next aaaand... Blue Screen Of Death!! (I kid you not) The machine restarts, and never goes beyond the Dell logo. Either freezes there (when some balls are going in circles), or simply enters a restart infinite loop.

    I've got no desire to deal with Dell's technical support and, since I plan to exclusively use Linux, I want to completely delete Windows and install Ubuntu.

    So, USB stick with Ubuntu 15.10. I configure the BIOS with: disabled Secure Boot, AHCI, and boot the live version with nomodeset (without it often freezes, as reported by others). When I enter the installation no device is found. With gparted I see:


    • /dev/sda: unallocated 29.82GB
    • /dev/sdb1: fat32 - ESP - 500MB
    • /dev/sdb2: unknown - MS reserved partition - 128MB
    • /dev/sdb3: ntfs - OS - 918.39 GB
    • /dev/sdb4: ntfs - WINRETOOLS - 893MB
    • /dev/sdb5: ntfs - image - 11.64GB
    • /dev/sdc1: usb stick


    My questions are:
    • Can I delete all the sdb* partitions safely? Should I keep the Dell recovery partition? Which one is it btw?
    • How can I get to see the partitions from the installer?

  2. #222
    Join Date
    Aug 2009
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    46

    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Quote Originally Posted by everc View Post
    Hello everyone, I hope you can offer me some guidance because I'm about to lose it!

    After following this thread for the past months and seeing that things started to work fine I decided to get this machine for work, where I will mainly use Linux. The main specs:

    6th Generation Intel(R) Core (TM) i7-6700HQ Quad Core (6M Cache, up to 3.5 GHz)
    15.6" 4K Ultra HD (3840 x 2160) InfinityEdge touch
    16GB (2x8GB) 2133MHz DDR4 Memory
    Module,DD,1T,S3,5.4,7MM,SEAHAWK
    NVIDIA GTX960M 2Go DDR5

    So, first day, I arrived to the office and found this beautiful thing on my desk. I boot it up, enter the Windows 10 configuration, select English language, click next aaaand... Blue Screen Of Death!! (I kid you not) The machine restarts, and never goes beyond the Dell logo. Either freezes there (when some balls are going in circles), or simply enters a restart infinite loop.

    I've got no desire to deal with Dell's technical support and, since I plan to exclusively use Linux, I want to completely delete Windows and install Ubuntu.

    So, USB stick with Ubuntu 15.10. I configure the BIOS with: disabled Secure Boot, AHCI, and boot the live version with nomodeset (without it often freezes, as reported by others). When I enter the installation no device is found. With gparted I see:


    • /dev/sda: unallocated 29.82GB
    • /dev/sdb1: fat32 - ESP - 500MB
    • /dev/sdb2: unknown - MS reserved partition - 128MB
    • /dev/sdb3: ntfs - OS - 918.39 GB
    • /dev/sdb4: ntfs - WINRETOOLS - 893MB
    • /dev/sdb5: ntfs - image - 11.64GB
    • /dev/sdc1: usb stick


    My questions are:
    • Can I delete all the sdb* partitions safely? Should I keep the Dell recovery partition? Which one is it btw?
    • How can I get to see the partitions from the installer?
    If it's BSOD-ing right out of the box before Windows is even configured, I'd run diagnostics first (press F12 at Dell boot logo, then choose diagnostics from boot menu). If you've got a faulty laptop, running Ubuntu is not going to fix that.

  3. #223
    Join Date
    Feb 2016
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    2

    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Quote Originally Posted by bertusrex View Post
    If it's BSOD-ing right out of the box before Windows is even configured, I'd run diagnostics first (press F12 at Dell boot logo, then choose diagnostics from boot menu). If you've got a faulty laptop, running Ubuntu is not going to fix that.
    That's true. I did the test, everything seems to be ok

    Quote Originally Posted by allanr View Post
    Did you disable the fast boot? http://www.tenforums.com/tutorials/4...dows-10-a.html
    When fast boot is turned on, it does not even allow me to mount the windows partition from my ubuntu. Make sure it is turned off.
    I wonder if this has something to do with it, but I cannot boot into windows.

    Quote Originally Posted by linxaddict2 View Post
    I boot off usb stick using the UEFI option. After the ubuntu live launches, I can see my disks in gparted (/dev/sda /dev/sdb), partitions are correctly detected (/dev/sdb1, /dev/sdb2 and so on) and I can mount them, but the Ubuntu installer doesn't see them.
    Did you manage to solve that?

  4. #224
    Join Date
    Feb 2016
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    8

    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Did anyone get the Logitech MX Anywhere2 mouse to run on kernel 4.4? I'm trying to do this, but the guides posted before do not work for me. Which is sad, as I'm now blocking a precious USB port with a Unified Receiver dongle...

  5. #225
    Join Date
    Aug 2009
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    46

    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Quote Originally Posted by alberink-stampfini View Post
    Did anyone get the Logitech MX Anywhere2 mouse to run on kernel 4.4? I'm trying to do this, but the guides posted before do not work for me. Which is sad, as I'm now blocking a precious USB port with a Unified Receiver dongle...
    I'm using this mouse with kernel 4.4 (4.4 rc8, but also 4.2, 4.3, other 4.4 rc's). I suppose you already found this post? If you describe how far you got and have some logs I might be able to compare it to my setup.

  6. #226
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    Feb 2016
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    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Quote Originally Posted by bertusrex View Post
    I'm using this mouse with kernel 4.4 (4.4 rc8, but also 4.2, 4.3, other 4.4 rc's). I suppose you already found this post? If you describe how far you got and have some logs I might be able to compare it to my setup.
    Yeah, found that post as well... But this is what I see:
    Code:
    [bluetooth]# power on[CHG] Controller 18:4F:32:F7:FF:EE Class: 0x4c010c
    Changing power on succeeded
    [CHG] Controller 18:4F:32:F7:FF:EE Powered: yes
    [bluetooth]# scan on
    Discovery started
    [CHG] Controller 18:4F:32:F7:FF:EE Discovering: yes
    [CHG] Device E0:33:3B:74:61:00 RSSI: -96
    [CHG] Device E0:33:3B:74:61:00 TxPower: 4
    [CHG] Device E0:33:3B:74:61:00 UUIDs: 00001812-0000-1000-8000-00805f9b34fb
    [NEW] Device FB:C3:2A:4E:8D:FD One
    [CHG] Device E0:33:3B:74:61:00 RSSI: -83
    [CHG] Device FB:C3:2A:4E:8D:FD TxPower: -6
    [bluetooth]# trust E0:33:3B:74:61:00 
    Changing E0:33:3B:74:61:00 trust succeeded
    [bluetooth]# pair E0:33:3B:74:61:00 
    Attempting to pair with E0:33:3B:74:61:00
    [CHG] Device E0:33:3B:74:61:00 Connected: yes
    Failed to pair: org.bluez.Error.AuthenticationTimeout
    [CHG] Device E0:33:3B:74:61:00 Connected: no
    [bluetooth]# pair E0:33:3B:74:61:00 
    Attempting to pair with E0:33:3B:74:61:00
    [CHG] Device E0:33:3B:74:61:00 Connected: yes
    Failed to pair: org.bluez.Error.AuthenticationFailed
    [CHG] Device E0:33:3B:74:61:00 Connected: no
    [CHG] Device E0:33:3B:74:61:00 RSSI: -73
    [bluetooth]# pair E0:33:3B:74:61:00 
    Attempting to pair with E0:33:3B:74:61:00
    [CHG] Device E0:33:3B:74:61:00 Connected: yes
    Failed to pair: org.bluez.Error.AuthenticationFailed
    [CHG] Device E0:33:3B:74:61:00 Connected: no
    AS you can see, authentication fails... Bluetoothd is started with the -E parameter, but not via a hack in the init file. That won't work if you use systemd.

  7. #227
    Join Date
    Aug 2009
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    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Quote Originally Posted by alberink-stampfini View Post
    Yeah, found that post as well... But this is what I see:
    Code:
    [bluetooth]# power on[CHG] Controller 18:4F:32:F7:FF:EE Class: 0x4c010c
    Changing power on succeeded
    [CHG] Controller 18:4F:32:F7:FF:EE Powered: yes
    [bluetooth]# scan on
    Discovery started
    [CHG] Controller 18:4F:32:F7:FF:EE Discovering: yes
    [CHG] Device E0:33:3B:74:61:00 RSSI: -96
    [CHG] Device E0:33:3B:74:61:00 TxPower: 4
    [CHG] Device E0:33:3B:74:61:00 UUIDs: 00001812-0000-1000-8000-00805f9b34fb
    [NEW] Device FB:C3:2A:4E:8D:FD One
    [CHG] Device E0:33:3B:74:61:00 RSSI: -83
    [CHG] Device FB:C3:2A:4E:8D:FD TxPower: -6
    [bluetooth]# trust E0:33:3B:74:61:00 
    Changing E0:33:3B:74:61:00 trust succeeded
    [bluetooth]# pair E0:33:3B:74:61:00 
    Attempting to pair with E0:33:3B:74:61:00
    [CHG] Device E0:33:3B:74:61:00 Connected: yes
    Failed to pair: org.bluez.Error.AuthenticationTimeout
    [CHG] Device E0:33:3B:74:61:00 Connected: no
    [bluetooth]# pair E0:33:3B:74:61:00 
    Attempting to pair with E0:33:3B:74:61:00
    [CHG] Device E0:33:3B:74:61:00 Connected: yes
    Failed to pair: org.bluez.Error.AuthenticationFailed
    [CHG] Device E0:33:3B:74:61:00 Connected: no
    [CHG] Device E0:33:3B:74:61:00 RSSI: -73
    [bluetooth]# pair E0:33:3B:74:61:00 
    Attempting to pair with E0:33:3B:74:61:00
    [CHG] Device E0:33:3B:74:61:00 Connected: yes
    Failed to pair: org.bluez.Error.AuthenticationFailed
    [CHG] Device E0:33:3B:74:61:00 Connected: no
    AS you can see, authentication fails... Bluetoothd is started with the -E parameter, but not via a hack in the init file. That won't work if you use systemd.
    Some quick suggestions:
    - Did you put your mouse in pairing mode when trying to pair? (connect button at the bottom).
    - I've had pairing problems under windows when wifi is enabled. Maybe try pairing with wifi disabled?

    other options worth trying:
    - update /lib/firmware from http://git.kernel.org/cgit/linux/ker...x-firmware.git
    - reset bios to factory defaults
    Last edited by bertusrex; February 3rd, 2016 at 01:58 PM.

  8. #228
    Join Date
    Feb 2016
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    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Any of you are having problem when press the space bar on the corner of the key? In my case it does not work (print the space) only when I press in the middle. I am not sure if it is a keyboard design problem or my key that is not working.
    Last edited by ghostcode; February 4th, 2016 at 09:40 PM.

  9. #229
    Join Date
    Aug 2009
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    46

    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Quote Originally Posted by ghostcode View Post
    Any of you are having problem when press the space bar on the corner of the key? In my case it does not work (print the space) only when I press in the middle. I am not sure if it is a keyboard design problem or my key that is not working.
    All 4 corners work on mine (although not all have the same 'feeling'). A 'sticky' spacebar is a common problem with XPS 15's, that might be related to yours. To see if anything is wrong underneath your spacebar you can remove it and put it back quite easily, see e.g. here for a video.

  10. #230
    Join Date
    Sep 2005
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    Re: Ubuntu 15.10 on Dell Xps 15 9550 new Infinity display (i7 6gen 16gbr UHD 4k touch

    Sorry - removed to correct part of this Topic
    Last edited by maxweld; February 5th, 2016 at 02:11 AM. Reason: Wrong Part of Thread

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