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Thread: Unable to Install Ubuntu on New Acer E 15 E5-573G-79Jp (Hope that's right)

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  1. #1
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    Dec 2015
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    Re: Unable to Install Ubuntu on New Acer E 15 E5-573G-79Jp (Hope that's right)

    I had the same problem with installing Ubuntu on my newly purchased Acer Aspire E 15 (E5-573G-57N5) and was just able to figure it out, so figured I'd share -- hopefully this will work for others. Note that I wanted a dual-boot config with a preinstalled Windows 10.

    The steps are: 1) Downgrade the Acer BIOS, 2) Install Ubuntu, 3) Fiddle with the UEFI configuration to allow booting into the Ubuntu partition.

    1. Downgrade the BIOS.

    Based on http://community.acer.com/t5/E-and-M...ux/td-p/386009 the new BIOS prevents the Ubuntu installer from running with the same symptoms described here (screen goes blank right after grub). To downgrade, use the instructions from:
    http://community.acer.com/t5/E-and-M...ght/true#M3080

    They seem complicated, but it's just a two-character change in the config file. With the downgraded BIOS, you will be able to launch the Ubuntu installer (or just boot from the Live CD without installing).

    2. Install Ubuntu.

    Same as always. For people who already have Windows 8/10 installed, I suggest backing up and following the process from http://www.everydaylinuxuser.com/201...e-windows.html

    When this is done, you should have the the system installed on the designated partition. The default setup partitioning options worked for me.

    3. Configure UEFI to allow booting into Ubuntu.

    This is a little tricky. In your Acer BIOS settings (press F2 to get into the BIOS), you must:
    a) Set up a supervisor password to enable some of the UEFI boot options.
    b) Set Boot Mode to UEFI and Secure Boot to Enabled -- this should be the default.
    c) In the Security tab, pick "Select an UEFI file..." to add the default Ubuntu .efi file as trusted. The file you need to add is \EFI\ubuntu\shimx64.efi -- I need to reset the config for this to work, so if you get a strange error message, select "Restore secure boot to factory default", reboot and try again (but only if you don't have a custom configuration which would get lost). See http://askubuntu.com/a/519619 for the detailed process.

    This might also be helpful:
    https://help.ubuntu.com/community/UEFI
    https://help.ubuntu.com/community/Boot-Repair


    After all this, when you press F12 to pick the boot device, you should see the EFI device which will take you into grub and allow booting Ubuntu. At least for me this didn't cause any trouble with the existing Windows 10 install either. Good luck, I'm happy to see you can have as much fun with installing Linux as we had in the 90s!

  2. #2
    Join Date
    Dec 2015
    Beans
    4

    Re: Unable to Install Ubuntu on New Acer E 15 E5-573G-79Jp (Hope that's right)

    Quote Originally Posted by nei2 View Post
    I had the same problem with installing Ubuntu on my newly purchased Acer Aspire E 15 (E5-573G-57N5) and was just able to figure it out, so figured I'd share -- hopefully this will work for others. Note that I wanted a dual-boot config with a preinstalled Windows 10.

    The steps are: 1) Downgrade the Acer BIOS, 2) Install Ubuntu, 3) Fiddle with the UEFI configuration to allow booting into the Ubuntu partition.

    1. Downgrade the BIOS.

    Based on http://community.acer.com/t5/E-and-M...ux/td-p/386009 the new BIOS prevents the Ubuntu installer from running with the same symptoms described here (screen goes blank right after grub). To downgrade, use the instructions from:
    http://community.acer.com/t5/E-and-M...ght/true#M3080

    They seem complicated, but it's just a two-character change in the config file. With the downgraded BIOS, you will be able to launch the Ubuntu installer (or just boot from the Live CD without installing).

    2. Install Ubuntu.

    Same as always. For people who already have Windows 8/10 installed, I suggest backing up and following the process from http://www.everydaylinuxuser.com/201...e-windows.html

    When this is done, you should have the the system installed on the designated partition. The default setup partitioning options worked for me.

    3. Configure UEFI to allow booting into Ubuntu.

    This is a little tricky. In your Acer BIOS settings (press F2 to get into the BIOS), you must:
    a) Set up a supervisor password to enable some of the UEFI boot options.
    b) Set Boot Mode to UEFI and Secure Boot to Enabled -- this should be the default.
    c) In the Security tab, pick "Select an UEFI file..." to add the default Ubuntu .efi file as trusted. The file you need to add is \EFI\ubuntu\shimx64.efi -- I need to reset the config for this to work, so if you get a strange error message, select "Restore secure boot to factory default", reboot and try again (but only if you don't have a custom configuration which would get lost). See http://askubuntu.com/a/519619 for the detailed process.

    This might also be helpful:
    https://help.ubuntu.com/community/UEFI
    https://help.ubuntu.com/community/Boot-Repair


    After all this, when you press F12 to pick the boot device, you should see the EFI device which will take you into grub and allow booting Ubuntu. At least for me this didn't cause any trouble with the existing Windows 10 install either. Good luck, I'm happy to see you can have as much fun with installing Linux as we had in the 90s!

    Thanks a lot for your redirection for installing Ubuntu! I had struggled for 5 days continuously to install it.
    Thanks a lot man Lots of love!

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