I am running a HP G7=2069wm Notebook PC with 6gb ram and Ubuntu 14.04 (64bit). I am trying to set up a new HP ENVY 5642 all in one printer. It is printing fine but can't get the scan to work. It recognizes the printer but when I go to scan with simple scan or Xzane, I get the error "NO SCANNER DETECTED:". I have searched Linux Forums, no references to HP ENVY 6542,
I went to https://help.ubuntu.com/community/HpAllInOne and followed the applicable steps on that page. results below
I tried hp-Setup result - "error: No devices found on bus: usb"
I ran hp-check -r result - "error: Unsupported model: ENVY_5640_series" (python-qt4 was installed prior to running hp-check -r)
I went to http://hplipopensource.com/hplip-web...ces/index.html. This says that HPLIP supports this printer and scanner. According to hplip.conf, I have HPLIP version 3.14.3, XSane, SimpleScan, Linux drivers, installed. I have run apt-get update and it tells me everything is good.
Does anyone have any ideas. This somewhat computer savvy guy is lost.
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