Touchpad not working on Acer Aspire One Cloudbook 11

[mvelinder]

I can't seem to get the touchpad to work on 14.04 LTS on my Acer Aspire One Cloudbook 11. A USB mouse works fine. I have 14.04 on a separate partition from Windows 10. I have updated all packages using sudo apt-get update and sudo apt-get upgrade.


I've also tried the many suggestions I've found from searches, including:


sudo modprobe -r psmouse


sudo modprobe psmouse proto=imps


and


sudo modprobe -r psmouse


sudo modprobe psmouse


in Terminal. Neither seem to do anything. The touchpad has a toggle via Fn+F7, but the toggle doesn't seem to effect anything. The Fn+F... works for muting and volume and other keys though.


Distro: 14.04 LTS
Kernel: 3.19.0-30-generic


Any help would be very much appreciated!

[mvelinder]

Changing Touchpad to Basic in BioS appears to fix this! As per this suggestion: https://bugs.launchpad.net/ubuntu/+s...748/comments/2 Cursor movement, left click, right click, and two finger scrolling seems to work! About everything I can think I'd need. Seems solved.

[Justin_Parus]

Could you give me some more details on how you got this to install? I keep getting a kernel panic "IO-APIC + timer," tried with couple combinations of boot options to no avail, namely: noapic, nolapic, acpi=off. Seems like the boot options aren't even being passed when the installer attempts the install.

I am using the 14.04.3 LTS ISO written directly to a USB; maybe you have a slightly different boot media set up? What is your BIOS version?
BIOS settings:

Legacy Boot:  Enabled
TPM:  Off
Trackpad Mode: Basic

I was trying to set up the Asus x205ta (near impossible and annoying with a 32bit uefi and 64 bit chip. wireless barely works and sleep does not work), but I heard this Acer works almost out of the box. Any help is greatly appreciated, I am in the thick of school and don't have a lot of time to try and make this work.

The x205ta charger was better in terms of portability but thats about it....

[manurss]

Could you give me some more details on how you got this to install? I keep getting a kernel panic "IO-APIC + timer," tried with couple combinations of boot options to no avail, namely: noapic, nolapic, acpi=off. Seems like the boot options aren't even being passed when the installer attempts the install.

I am using the 14.04.3 LTS ISO written directly to a USB; maybe you have a slightly different boot media set up? What is your BIOS version?
BIOS settings:

Legacy Boot:  Enabled
TPM:  Off
Trackpad Mode: Basic

I was trying to set up the Asus x205ta (near impossible and annoying with a 32bit uefi and 64 bit chip. wireless barely works and sleep does not work), but I heard this Acer works almost out of the box. Any help is greatly appreciated, I am in the thick of school and don't have a lot of time to try and make this work.

The x205ta charger was better in terms of portability but thats about it....

I have the same problem. I try with the pendrive in oder pc´s and it works. Also it works in the pc that is in the shop (is the same model!!) with exactly the same parameters in the bios.
I just just can get it working with all the flags in the grub on, but this make that the pc cant read the batery or the disk (and say is not space for the instalation).
By normal i can see the grub but when i select an option y get a black screen and nothing happens (black screen but light on).

Please help us: bios parameters, turn off something in windows?, tool to make the pendrive, etc.
Thank you so much.

[mvelinder]

How I got Ubuntu installed? It installed without any problems just using the disk iso (64-bit) from the Ubuntu website and making a USB disk using UNetbootin. I should also say that this is a clean reformat and fresh install of 14.04, not doing a dual boot. If you're comfortable wiping Windows and doing an Ubuntu only machine that might also help the problem. My BIOS settings are:

Network Boot: Enabled
F12 Boot Menu: Enabled
Touchpad: Basic
Lid Open Resume: Enabled
D2D Recovery: Enabled

Boot Mode: Legacy

System BIOS Version: v1.05 (Rev 5.0)

If you mean how I got the trackpad to work, just follow the instructions from the link above:

Workaround: at boot, press F2 to get into BIOS, then set trackpad to Basic instead of Advanced.This even lets you scroll with a two-fingered gesture, and changes the output of
cat /proc/bus/input/devices to:
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input6
U: Uniq=
H: Handlers=mouse1 event8
B: PROP=5
B: EV=b
B: KEY=e520 610000 0 0 0 0

B: ABS=660800011000003

Hope that helps!

[manurss]

Thank you
Didn´t work (no just with you settings, i also try with a lot of bios settings combinations). The only explication that i have is that between markets or units it can be some diferrent peaces of some hardware. An unfortunately my model as something that linux doesn´t like.

[mvelinder]

Here's the results from sudo lshw on the machine, maybe that'll help:

aspire description: Notebook
product: Aspire one 1-131 (AO1-131_106C_1.05)
vendor: Acer
version: V1.05
serial: NXSHFAA003533069062300
width: 64 bits
capabilities: smbios-2.8 dmi-2.8 vsyscall32
configuration: boot=normal chassis=notebook family=BSW sku=AO1-131_106C_1.05 uuid=EBA8DFDA-7982-F648-9616-58EA43AB8E34
*-core
description: Motherboard
product: Caltech
vendor: Acer
physical id: 0
version: V1.05
serial: NBSHF11001531026A32300
slot: Type2 - Board Chassis Location
*-firmware
description: BIOS
vendor: Insyde Corp.
physical id: 0
version: V1.05
date: 07/22/2015
size: 128KiB
capacity: 8128KiB
capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification uefi
*-cpu
description: CPU
product: Intel(R) Celeron(R) CPU N3050 @ 1.60GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: Intel(R) Celeron(R) CPU N3050 @ 1.60GHz
serial: To Be Filled By O.E.M.
slot: CHV
size: 2249MHz
capacity: 2249MHz
width: 64 bits
clock: 83MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes rdrand lahf_lm 3dnowprefetch ida arat epb dtherm tpr_shadow vnmi flexpriority ept vpid tsc_adjust smep erms cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-cache:0
description: L1 cache
physical id: 5
slot: L1 Cache
size: 32KiB
capacity: 32KiB
capabilities: synchronous internal write-back instruction
*-cache:1
description: L2 cache
physical id: 6
slot: L2 Cache
size: 1MiB
capacity: 1MiB
capabilities: synchronous internal write-back unified
*-memory
description: System Memory
physical id: a
slot: System board or motherboard
size: 2GiB
capacity: 2GiB
*-bank
description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
product: K4BDG1646Q-HYKO
vendor: Samsung
physical id: 0
serial: 00000000
slot: ChannelA-DIMM0
size: 2GiB
width: 8 bits
clock: 1600MHz (0.6ns)
*-pci
description: Host bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 21
width: 32 bits
clock: 33MHz
configuration: driver=iosf_mbi_pci
resources: irq:0
*-display
description: VGA compatible controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi vga_controller bus_master cap_list rom
configuration: driver=i915_bpo latency=0
resources: irq:311 memory:90000000-90ffffff memory:80000000-8fffffff ioport:1000(size=64)
*-generic:0
description: Signal processing controller
product: Intel Corporation
vendor: Intel Corporation
physical id: b
bus info: pci@0000:00:0b.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: msi pm bus_master cap_list
configuration: driver=proc_thermal latency=0
resources: irq:21 memory:9131c000-9131cfff
*-generic:1
description: SD Host controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 10
bus info: pci@0000:00:10.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=sdhci-pci latency=0
resources: irq:16 memory:91321000-91321fff
*-usb
description: USB controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:115 memory:91300000-9130ffff
*-generic:2
description: DMA controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 18
bus info: pci@0000:00:18.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm eisa_dma bus_master cap_list
configuration: driver=dw_dmac_pci latency=0
resources: irq:17 memory:91318000-9131bfff
*-serial:0
description: Serial bus controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 18.1
bus info: pci@0000:00:18.1
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=i2c-designware-pci latency=0
resources: irq:17 memory:9131f000-9131ffff
*-generic:3
description: Encryption controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_txe latency=0
resources: irq:310 memory:91200000-912fffff memory:91100000-911fffff
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:312 memory:91310000-91313fff
*-pci:0
description: PCI bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:0 ioport:2000(size=4096) memory:91400000-915fffff ioport:91600000(size=2097152)
*-pci:1
description: PCI bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: 21
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:18 memory:91000000-910fffff
*-network
description: Wireless interface
product: Wireless 3160
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 83
serial: b4:6d:83:48:a3:87
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=3.19.0-37-generic firmware=25.17.12.0 ip=192.168.1.239 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:313 memory:91000000-91001fff
*-generic:4
description: DMA controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 1e
bus info: pci@0000:00:1e.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm eisa_dma bus_master cap_list
configuration: driver=dw_dmac_pci latency=0
resources: irq:19 memory:91314000-91317fff
*-communication
description: Communication controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 1e.4
bus info: pci@0000:00:1e.4
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=serial latency=0
resources: irq:19 memory:9131e000-9131efff
*-isa
description: ISA bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-serial:1 UNCLAIMED
description: SMBus
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm cap_list
configuration: latency=0
resources: memory:9131d000-9131d01f ioport:1040(size=32)

[eival]

Changing Touchpad to Basic in BioS appears to fix this! As per this suggestion: https://bugs.launchpad.net/ubuntu/+s...748/comments/2 Cursor movement, left click, right click, and two finger scrolling seems to work! About everything I can think I'd need. Seems solved.

HA, thank you, this fixed it for Windows 10 as well, ever since i got this laptop and put a clean install of Win10 i couldnt figure out how to do this