Hello,
It's sure been a while since I switched. My roots were in the compile-it-all-yourself ideology of FreeBSD back in the 3.0-4.0 days and in about 2003 or 2004, I jumped over to linux since mice and GUI's were attractive to me (two things that never worked on any of my FreeBSD installations).
I started with Debian 3.0 and was pretty much in love with it's intuitive environment and the unprecedented ease of installation. I developed further and began testing the limits and subscribed to the mailing list to provide support (the mailing list format is something I truly miss). The decisive day was the day I filed my first bug report. Within 60-90 minutes, I started getting junk mail. I was careless enough to trust the bug site with my primary e-mail address that only about 5 people knew (all others were aliases). They posted my bug and e-mail address as plaintext on their website.
I complained about their carelessness with my private data and got a very pigheaded response suggesting that I should install a spam filter. Most people just aren't going to create disposable email addresses for bug reporting and I suspected that I wasn't the only one whom had this happen to them. I lost all confidence in the Debian movement that day because I knew that I wan't the only one whom would never file a bug report again and the operating system would be inferior as a result. I abandoned the Debian ship and installed Ubuntu 6 that evening. Software that never worked before was suddenly available to me for the first time. I really felt more liberated and empowered that night.
I shall reiterate, what I love about Ubuntu is the respect for the user by not giving away our emails to spam harvesters. I am very grateful that Ubuntu protects the identities of those who file bugs and I know that this operating system is more modern, reliable and correct as a result.
Tim Legg
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