Resume after Suspend not working

[aknjusa]

I installed Ubuntu 14.04 LTS 32 bit on a Dell Vostro 200 machine. I believe I have an accessory display adapter card and not using the on board video.
The machine works fine except when I resume after a suspend, the display shows large graphic shapes and patterns, not the expected graphics.
I have to shut the power off to be able to restart as I can't see anything useful on the display.

This is what the System Settings show for graphics.

Gallium 0.4 on AMD RV710

What do I need to do to be able to resume?

[pme 72]

Hi aknjusa, there is a bug report on Launchpad regarding resume from suspend issues with an [AMD/ATI] RV710/M92 [Mobility Radeon HD 4530/4570/545v].

https://bugs.launchpad.net/dri/+bug/1319589

To see the name of your active graphics adapter run:

lspci -nn | grep VGA

in a terminal window.

Do you know if you have a workable desktop with your on board video?

My HD4550 video card has some issues with resume from suspend but since a motherboard failure/replacement I have been using the graphics chip on the new motherboard.

[aknjusa]

On resume, I get a black screen on a Dell Latitude D620 laptop, too.
The command indicated above shows
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)

I have the native VGA adapter on the desktop and it may work but I am not going to switch to that.

Thanks

[aknjusa]

Here is the lspci output.

01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV710 [Radeon HD 4350/4550] (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] R4350 MD512H (MS-V161)
Flags: bus master, fast devsel, latency 0, IRQ 43
Memory at d0000000 (64-bit, prefetchable) [size=256M]
Memory at fdde0000 (64-bit, non-prefetchable) [size=64K]
I/O ports at ce00 [size=256]
[virtual] Expansion ROM at fdd00000 [disabled] [size=128K]
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Legacy Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
Kernel driver in use: radeon

[webmanoffesto]

I'm having the same problem. I've been struggling with this one for a while. I have my ASUS K55A Laptop set to "no hibernate" only "suspend". However, after I close the laptop lid, I still get a black screen. The weird thing is sometimes, after a hard reboot, on the first resume-after-lid-close it DOES resume, however on the second resume-after-lid-close I get a black screen. Also, there are times when I have a YouTube movie playing, and on a resume-after-lid-close which gives me a black screen I can hear the YouTube video playing ("behind" the black screen).

Asus K55A Laptop
Ubuntu 14.04.2 LTS Gnome
.---------------.

When did CTRL + ALT + F1 I got a login prompt. I entered username and password, and then received the appropriate user prompt. Then I did CTRL + ALT + F7 and was presented with the Black Screen.

It's a Black Screen with a Glow, and if I press Fn-F7 (screen off) the glow shuts off.
This is the same as when I Reboot and Login, I then see that glowing-black-screen, and then the purplish Gnome Desktop appears.

Since it's a glowing-black-screen that tells me the screen is not off, it is on and "showing me" a black or blank image.
.---------------.

tom@Toms-Laptop-K55A:~$ uname -a
Linux Toms-Laptop-K55A 3.13.0-53-generic #89-Ubuntu SMP Wed May 20 10:34:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
tom@Toms-Laptop-K55A:~$


tom@Toms-Laptop-K55A:~$ sudo systool -m i915 -av
Module = "i915"

Attributes:
coresize = "784123"
initsize = "0"
initstate = "live"
refcnt = "3"
srcversion = "EAE574025ED8FCDDFFC9401"
taint = ""
uevent = <store method only>

Parameters:
disable_power_well = "1"
enable_hangcheck = "Y"
enable_ips = "1"
enable_pc8 = "1"
enable_psr = "0"
fastboot = "N"
fbpercrtc = "0"
i915_enable_fbc = "-1"
i915_enable_ppgtt = "-1"
i915_enable_rc6 = "-1"
invert_brightness = "0"
lvds_channel_mode = "0"
lvds_downclock = "0"
lvds_use_ssc = "-1"
modeset = "-1"
panel_ignore_lid = "1"
pc8_timeout = "5000"
powersave = "1"
prefault_disable = "N"
preliminary_hw_support= "1"
reset = "Y"
semaphores = "-1"
vbt_sdvo_panel_type = "-1"

Sections:
.altinstr_replacement= "0xffffffffa0155d41"
.altinstructions = "0xffffffffa017902c"
.bss = "0xffffffffa017db40"
.data = "0xffffffffa017a000"
.data..read_mostly = "0xffffffffa017bfc0"
.data.unlikely = "0xffffffffa017c8e0"
.exit.text = "0xffffffffa0154beb"
.fixup = "0xffffffffa0155e3f"
.gnu.linkonce.this_module= "0xffffffffa017d8e0"
.init.text = "0xffffffffa019b000"
.note.gnu.build-id = "0xffffffffa0156000"
.parainstructions = "0xffffffffa01780b8"
.ref.data = "0xffffffffa017c9c0"
.rodata = "0xffffffffa0156100"
.rodata.str1.1 = "0xffffffffa016f560"
.rodata.str1.8 = "0xffffffffa0164de8"
.smp_locks = "0xffffffffa0178df0"
.strtab = "0xffffffffa01ae780"
.symtab = "0xffffffffa019c000"
.text = "0xffffffffa00da000"
.text.unlikely = "0xffffffffa0154c04"
__bug_table = "0xffffffffa01787b4"
__ex_table = "0xffffffffa01793a8"
__jump_table = "0xffffffffa017c010"
__kcrctab_gpl = "0xffffffffa01560b0"
__ksymtab_gpl = "0xffffffffa0156030"
__ksymtab_strings = "0xffffffffa0179857"
__mcount_loc = "0xffffffffa01756b8"
__param = "0xffffffffa01753d8"
__tracepoints_ptrs = "0xffffffffa0179490"
__tracepoints_strings= "0xffffffffa0179560"
__tracepoints = "0xffffffffa017d200"
__verbose = "0xffffffffa017d878"
_ftrace_events = "0xffffffffa017c8f0"
.---------------.



tom@Toms-Laptop-K55A:~$ free -m
total used free shared buffers cached
Mem: 3839 3733 105 138 170 913
-/+ buffers/cache: 2649 1189
Swap: 3909 0 3909
tom@Toms-Laptop-K55A:~$

.---------------.

Graphics Card
lspci | http VGA
VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
.---------------.

tom@Toms-Laptop-K55A:~$ /usr/lib/nux/unity_support_test --print
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile
OpenGL version string: 3.0 Mesa 10.1.3
Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
GL vertex program: yes
GL fragment program: yes
GL vertex buffer object: yes
GL framebuffer object: yes
GL version is 1.4+: yes
Unity 3D supported: yes
.---------------.

tom@Toms-Laptop-K55A:~$ sudo lshw -C video
[sudo] password for tom:
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:47 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
.---------------.

Pastebin Diagnostic Files:

1. X.org log file pasted here
http://pastebin.com/Yze9P1Rt

2. pm-suspend.log. pasted here http://pastebin.com/w20SZ3N2

3. Output of: sudo systool -m i915 -av
http://pastebin.com/X3YKB7zW y
.---------------.

Is it significant that it's a Black Screen with a Glow, and if I press Fn-F7 (screen off) the glow shuts off?

.---------------.

Output of: sudo systool -m i915 -av
http://pastebin.com/X3YKB7zW

.---------------.

[aknjusa]

On a Dell Latitude 620 laptop, closing and opening the lcd gets a black screen but there is the Fn key and the blue screen like icon key (#6 or #7) and its combination restores the screen.

[webmanoffesto]

On a Dell Latitude 620 laptop, closing and opening the lcd gets a black screen but there is the Fn key and the blue screen like icon key (#6 or #7) and its combination restores the screen.

When I did CTRL + ALT + F1 I got a login prompt. I entered username and password, and then received the appropriate user prompt. Then I did CTRL + ALT + F7 and was presented with the Black Screen.

It's a Black Screen with a Glow, and if I press Fn-F7 (screen off) the glow shuts off.
This is the same as when I Reboot and Login, I then see that glowing-black-screen, and then the purplish Gnome Desktop appears.

Since it's a glowing-black-screen that tells me the screen is not off, it is on and "showing me" a black or blank image.

[webmanoffesto]

Do you think this could fix the problem?

Workaround A: Non-graphical Boot
You can disable the graphical bootscreen via:
set gfxpayload=text
https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen

How would I do that?
Does that make a non-graphical boot, or a non-graphical session (like without the Ubuntu Gnome graphical user interace)?