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Thread: Resume after Suspend not working

  1. #1
    Join Date
    Mar 2007
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    11

    Resume after Suspend not working

    I installed Ubuntu 14.04 LTS 32 bit on a Dell Vostro 200 machine. I believe I have an accessory display adapter card and not using the on board video.
    The machine works fine except when I resume after a suspend, the display shows large graphic shapes and patterns, not the expected graphics.
    I have to shut the power off to be able to restart as I can't see anything useful on the display.

    This is what the System Settings show for graphics.

    Gallium 0.4 on AMD RV710

    What do I need to do to be able to resume?

  2. #2
    Join Date
    Nov 2008
    Location
    Malvern PA USA
    Beans
    207
    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: Resume after Suspend not working

    Hi aknjusa, there is a bug report on Launchpad regarding resume from suspend issues with an [AMD/ATI] RV710/M92 [Mobility Radeon HD 4530/4570/545v].

    https://bugs.launchpad.net/dri/+bug/1319589

    To see the name of your active graphics adapter run:

    lspci -nn | grep VGA

    in a terminal window.

    Do you know if you have a workable desktop with your on board video?

    My HD4550 video card has some issues with resume from suspend but since a motherboard failure/replacement I have been using the graphics chip on the new motherboard.

  3. #3
    Join Date
    Mar 2007
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    11

    Re: Resume after Suspend not working

    On resume, I get a black screen on a Dell Latitude D620 laptop, too.
    The command indicated above shows
    00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)

    I have the native VGA adapter on the desktop and it may work but I am not going to switch to that.

    Thanks

  4. #4
    Join Date
    Mar 2007
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    11

    Re: Resume after Suspend not working

    Here is the lspci output.

    01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV710 [Radeon HD 4350/4550] (prog-if 00 [VGA controller])
    Subsystem: Micro-Star International Co., Ltd. [MSI] R4350 MD512H (MS-V161)
    Flags: bus master, fast devsel, latency 0, IRQ 43
    Memory at d0000000 (64-bit, prefetchable) [size=256M]
    Memory at fdde0000 (64-bit, non-prefetchable) [size=64K]
    I/O ports at ce00 [size=256]
    [virtual] Expansion ROM at fdd00000 [disabled] [size=128K]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Express Legacy Endpoint, MSI 00
    Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
    Kernel driver in use: radeon

  5. #5
    Join Date
    May 2010
    Beans
    211

    Re: Resume after Suspend not working

    I'm having the same problem. I've been struggling with this one for a while. I have my ASUS K55A Laptop set to "no hibernate" only "suspend". However, after I close the laptop lid, I still get a black screen. The weird thing is sometimes, after a hard reboot, on the first resume-after-lid-close it DOES resume, however on the second resume-after-lid-close I get a black screen. Also, there are times when I have a YouTube movie playing, and on a resume-after-lid-close which gives me a black screen I can hear the YouTube video playing ("behind" the black screen).

    Asus K55A Laptop
    Ubuntu 14.04.2 LTS Gnome
    .---------------.

    When did CTRL + ALT + F1 I got a login prompt. I entered username and password, and then received the appropriate user prompt. Then I did CTRL + ALT + F7 and was presented with the Black Screen.

    It's a Black Screen with a Glow, and if I press Fn-F7 (screen off) the glow shuts off.
    This is the same as when I Reboot and Login, I then see that glowing-black-screen, and then the purplish Gnome Desktop appears.

    Since it's a glowing-black-screen that tells me the screen is not off, it is on and "showing me" a black or blank image.
    .---------------.

    tom@Toms-Laptop-K55A:~$ uname -a
    Linux Toms-Laptop-K55A 3.13.0-53-generic #89-Ubuntu SMP Wed May 20 10:34:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
    tom@Toms-Laptop-K55A:~$


    tom@Toms-Laptop-K55A:~$ sudo systool -m i915 -av
    Module = "i915"

    Attributes:
    coresize = "784123"
    initsize = "0"
    initstate = "live"
    refcnt = "3"
    srcversion = "EAE574025ED8FCDDFFC9401"
    taint = ""
    uevent = <store method only>

    Parameters:
    disable_power_well = "1"
    enable_hangcheck = "Y"
    enable_ips = "1"
    enable_pc8 = "1"
    enable_psr = "0"
    fastboot = "N"
    fbpercrtc = "0"
    i915_enable_fbc = "-1"
    i915_enable_ppgtt = "-1"
    i915_enable_rc6 = "-1"
    invert_brightness = "0"
    lvds_channel_mode = "0"
    lvds_downclock = "0"
    lvds_use_ssc = "-1"
    modeset = "-1"
    panel_ignore_lid = "1"
    pc8_timeout = "5000"
    powersave = "1"
    prefault_disable = "N"
    preliminary_hw_support= "1"
    reset = "Y"
    semaphores = "-1"
    vbt_sdvo_panel_type = "-1"

    Sections:
    .altinstr_replacement= "0xffffffffa0155d41"
    .altinstructions = "0xffffffffa017902c"
    .bss = "0xffffffffa017db40"
    .data = "0xffffffffa017a000"
    .data..read_mostly = "0xffffffffa017bfc0"
    .data.unlikely = "0xffffffffa017c8e0"
    .exit.text = "0xffffffffa0154beb"
    .fixup = "0xffffffffa0155e3f"
    .gnu.linkonce.this_module= "0xffffffffa017d8e0"
    .init.text = "0xffffffffa019b000"
    .note.gnu.build-id = "0xffffffffa0156000"
    .parainstructions = "0xffffffffa01780b8"
    .ref.data = "0xffffffffa017c9c0"
    .rodata = "0xffffffffa0156100"
    .rodata.str1.1 = "0xffffffffa016f560"
    .rodata.str1.8 = "0xffffffffa0164de8"
    .smp_locks = "0xffffffffa0178df0"
    .strtab = "0xffffffffa01ae780"
    .symtab = "0xffffffffa019c000"
    .text = "0xffffffffa00da000"
    .text.unlikely = "0xffffffffa0154c04"
    __bug_table = "0xffffffffa01787b4"
    __ex_table = "0xffffffffa01793a8"
    __jump_table = "0xffffffffa017c010"
    __kcrctab_gpl = "0xffffffffa01560b0"
    __ksymtab_gpl = "0xffffffffa0156030"
    __ksymtab_strings = "0xffffffffa0179857"
    __mcount_loc = "0xffffffffa01756b8"
    __param = "0xffffffffa01753d8"
    __tracepoints_ptrs = "0xffffffffa0179490"
    __tracepoints_strings= "0xffffffffa0179560"
    __tracepoints = "0xffffffffa017d200"
    __verbose = "0xffffffffa017d878"
    _ftrace_events = "0xffffffffa017c8f0"
    .---------------.



    tom@Toms-Laptop-K55A:~$ free -m
    total used free shared buffers cached
    Mem: 3839 3733 105 138 170 913
    -/+ buffers/cache: 2649 1189
    Swap: 3909 0 3909
    tom@Toms-Laptop-K55A:~$

    .---------------.

    Graphics Card
    lspci | http VGA
    VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
    .---------------.

    tom@Toms-Laptop-K55A:~$ /usr/lib/nux/unity_support_test --print
    OpenGL vendor string: Intel Open Source Technology Center
    OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile
    OpenGL version string: 3.0 Mesa 10.1.3
    Not software rendered: yes
    Not blacklisted: yes
    GLX fbconfig: yes
    GLX texture from pixmap: yes
    GL npot or rect textures: yes
    GL vertex program: yes
    GL fragment program: yes
    GL vertex buffer object: yes
    GL framebuffer object: yes
    GL version is 1.4+: yes
    Unity 3D supported: yes
    .---------------.

    tom@Toms-Laptop-K55A:~$ sudo lshw -C video
    [sudo] password for tom:
    *-display
    description: VGA compatible controller
    product: 3rd Gen Core processor Graphics Controller
    vendor: Intel Corporation
    physical id: 2
    bus info: pci@0000:00:02.0
    version: 09
    width: 64 bits
    clock: 33MHz
    capabilities: msi pm vga_controller bus_master cap_list rom
    configuration: driver=i915 latency=0
    resources: irq:47 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
    .---------------.

    Pastebin Diagnostic Files:

    1. X.org log file pasted here
    http://pastebin.com/Yze9P1Rt

    2. pm-suspend.log. pasted here http://pastebin.com/w20SZ3N2

    3. Output of: sudo systool -m i915 -av
    http://pastebin.com/X3YKB7zW y
    .---------------.

    Is it significant that it's a Black Screen with a Glow, and if I press Fn-F7 (screen off) the glow shuts off?

    .---------------.

    Output of: sudo systool -m i915 -av
    http://pastebin.com/X3YKB7zW

    .---------------.
    Last edited by webmanoffesto; June 6th, 2015 at 04:45 AM. Reason: added output of "free -m"

  6. #6
    Join Date
    Mar 2007
    Beans
    11

    Re: Resume after Suspend not working

    On a Dell Latitude 620 laptop, closing and opening the lcd gets a black screen but there is the Fn key and the blue screen like icon key (#6 or #7) and its combination restores the screen.

  7. #7
    Join Date
    May 2010
    Beans
    211

    Re: Resume after Suspend not working

    Quote Originally Posted by aknjusa View Post
    On a Dell Latitude 620 laptop, closing and opening the lcd gets a black screen but there is the Fn key and the blue screen like icon key (#6 or #7) and its combination restores the screen.
    When I did CTRL + ALT + F1 I got a login prompt. I entered username and password, and then received the appropriate user prompt. Then I did CTRL + ALT + F7 and was presented with the Black Screen.

    It's a Black Screen with a Glow, and if I press Fn-F7 (screen off) the glow shuts off.
    This is the same as when I Reboot and Login, I then see that glowing-black-screen, and then the purplish Gnome Desktop appears.

    Since it's a glowing-black-screen that tells me the screen is not off, it is on and "showing me" a black or blank image.
    Last edited by webmanoffesto; June 6th, 2015 at 04:36 AM. Reason: Adding details on CTRL + ALT + F1

  8. #8
    Join Date
    May 2010
    Beans
    211

    Re: Resume after Suspend not working

    Do you think this could fix the problem?

    Workaround A: Non-graphical Boot
    You can disable the graphical bootscreen via:
    set gfxpayload=text
    https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen

    How would I do that?
    Does that make a non-graphical boot, or a non-graphical session (like without the Ubuntu Gnome graphical user interace)?

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