HPLIP is not installed properly

[denys-usynin]

With the current version of vivid I cannot run HP printer setup utilility hp-setup. I get a message

error: HPLIP is not installed properly or is installed without graphical support. Please reinstall HPLIP

warning: Qt/PyQt 4 initialization failed.

error: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.

error: No device found that support this feature.

I already tried sudo apt-get install python-qt4 which I found on ubuntu wiki, but that didn't help.
Looks like at the very least some dependencies are missing. Running hp-check returns the following:
-----------
| SUMMARY |
-----------


Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible


Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible


Total Errors: 16
Total Warnings: 2

[dino99]

is your installation a genuine one ? or have you also added some extra repositories like ppa ?
Looks like there is some non trusted packages installed which conflict with the hplip expected version

[denys-usynin]

i am running current ubuntu 15 vivid, no extra repositories added apart from google chrome.
I ran hp-doctor utility and it installed some additional packages, after which I was able to run hp-setup.
However, hp-setup still failed to configure the printer, finishing with an error message:
error: The printer you are trying to setup requires a binary driver plug-in and it failed to install. Please check your internet connection and try again. Visit http://hplipopensource.com for more infomation.

That might be a problem of hplip itself.

[dino99]

well, maybe your model is not yet supported ; what is that model ? (knowing it will let us browse the net for info)

[denys-usynin]

HP LaserJet Pro MFP m127fw
It is listed as fully supported at http://hplipopensource.com/hplip-web.../laserjet.html

But it seems the problem is that hplip is misconfigured in Ubuntu Vivid somehow, and not in a particular model of printer.

[lishdigg]

I did install the HP printer setup with the HP printer utilility on Ubuntu Gnome 15.04. I was having issues using the utility on my 15.04 Ubuntu Mate. I get to the building stage and the utility force closes. I have not been able to look into it, I am at work !

[denys-usynin]

poking around a bit more, it seems that hp-doctor wasn't able to fix all the dependency issues, as I am still getting

error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'

even though libtool was already installed - probably a version mismatch.
Another piece of potentially useful info - when I ran hp-plugin command to just download the plugin, it failed with the following messages in terminal:

Checking for network connection...
Downloading plug-in from:
Receiving digital keys: /usr/bin/gpg --homedir /home/boomka/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
Error importing HPLIP modules. Is HPLIP installed?
error: Python gobject/dbus may be not installed
error: Plug-in install failed.

[DawnLight]

https://bugs.launchpad.net/ubuntu/+s...p/+bug/1422004

[mbott]

I'm glad my install was completed before I read this.

I installed my HP ENVY 5530 via CUPS add a printer, then I installed the HPLIP Toolbox for the GUI and everything just works.

--
Mike

[dino99]

poking around a bit more, it seems that hp-doctor wasn't able to fix all the dependency issues, as I am still getting

error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'

even though libtool was already installed - probably a version mismatch.
Another piece of potentially useful info - when I ran hp-plugin command to just download the plugin, it failed with the following messages in terminal:

Checking for network connection...
Downloading plug-in from:
Receiving digital keys: /usr/bin/gpg --homedir /home/boomka/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
Error importing HPLIP modules. Is HPLIP installed?
error: Python gobject/dbus may be not installed
error: Plug-in install failed.

seems your vivid installation is borked: libtool is a gcc dependency, and gcc is always installed as it is mandatory