Epson WF-3520 printer on Ubuntu 14.04

[MintPrint]

Hello,

I'm tying to add my Epson WF-3520 printer in the printer settings and I'm having problems getting Ubuntu 14.04 64 bit to recognise my driver. I've installed the correct driver from the Epson website, and the printer is connected wirelessly to the network. It's even recongised on the list of printers when I try to add it. As soon as I try to continue however, the "searching for drivers" box disappears, reappears, and then I'm given a list of manufacturers and drivers.

Clearly, Ubuntu is not recognising the driver - I'm just not sure why. Any help would be appreciated.

Thank you

[MintPrint2]

Sorry I lost my original account, I will reply with this one from now on.

[weatherman2]

How did you attempt to install the driver? I've never used an Epson printer in Linux. Each manufacturer has different approaches to do it. For Canon printers, I've had to type a terminal command (not really the most friendly way to setup a printer in 2015).

Did you do a web search for your printer and "linux" or "ubuntu" to see if others have had experience with it? I always do that when I get stuck on something like that.

[MintPrint2]

I went to the Epson website, and searched for the Linux page of the WF-3520 series here (EDIT: search WF-3520 in the box):

http://download.ebz.epson.net/dsc/se...duleFromResult

I selected the latest full feature driver, and then installed it through the software centre.

I tried but I found nothing quite like the problem I'm having. It's strange because I've got the driver, I've got Ubuntu to recognise the printer, but I can't get Ubuntu to recognise that the driver is already installed.

I've also made sure that lsb and dpkg are installed, restarted cups, did an update and upgrade. Everything seems to be in order apart from the fact that it isn't working.

[weatherman2]

In attempting to download the generic driver given on Epson's website, I read this:

[Notice]
In order to install these drivers, you need to install LSB package (version 3.2 or later) beforehand.

Ubunbu:
# apt-get install lsb

Did you do that?

EDIT: never mind, I see that you did.

[pdc]

hi MintPrint; sorry to hear of your problems;

if we could just check a couple of things:

if you can copy and paste these commands into a terminal; line by line; and copy and paste the results back to us here please

____________________

dpkg -l | grep epson-inkjet-printer

/usr/sbin/lpinfo -v

dpkg -l | grep lsb

[MintPrint2]

Hi pdc,

Output for dpkg -l | grep epson-inkjet-printer

ii epson-inkjet-printer-201212w 1.0.0-1lsb3.2
amd64 WF-3010/WF-3520/WF-3530/WF-3540 Serie
s - Epson Inkjet Printer Driver

Output for /usr/sbin/lpinfo -v:

network ipp
network ipps
network smb
network lpd
network socket
network http
network https
serial serial:/dev/ttyS0?baud=115200
direct parallel:/dev/lp0
network ipp14
direct hp
direct hpfax

Output for dpkg -l | grep lsb:

ii epson-inkjet-printer-201212w 1.0.0-1lsb3.2 amd64 WF-3010/WF-3520/WF-3530/WF-3540 Series - Epson Inkjet Printer Driver
ii lsb 4.1+Debian11ubuntu6 all Linux Standard Base 4.1 support package
ii lsb-base 4.1+Debian11ubuntu6 all Linux Standard Base 4.1 init script functionality
ii lsb-core 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 core support package
ii lsb-cxx 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 C++ support package
ii lsb-desktop 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 Desktop support package
ii lsb-graphics 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 graphics support package
ii lsb-invalid-mta 4.1+Debian11ubuntu6 all Linux Standard Base sendmail dummy
ii lsb-languages 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 Runtime Languages package
ii lsb-multimedia 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 Multimedia package
ii lsb-printing 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 Printing package
ii lsb-release 4.1+Debian11ubuntu6 all Linux Standard Base version reporting utility
ii lsb-security 4.1+Debian11ubuntu6 amd64 Linux Standard Base 4.1 Security package

Should I also give you the output that is dumped in the terminal when I run system-config-printer?

[pdc]

epson-inkjet-printer-201212w 1.0.0-1lsb3.2 amd64 WF-3010/WF-3520/WF-3530/WF-3540 Series - Epson Inkjet Printer Driver

.........that looks fine, doesn't it?

___________________________

Should I also give you the output that is dumped in the terminal when I run system-config-printer?

yes please

_____________________________________

the printer is connected wirelessly to the network

......... you are sure of this?

....... you did some of this ?? http://www.epson.co.uk/gb/en/viewcon...faq/11536/1766

[MintPrint2]

Yes, the only other alternative is the 32 bit version which definitely doesn't work.

The output that is dumped in the terminal when I run system-config-printer:

No ID match for device dnssd://EPSON%20WF-3520%20Series._ipp._tcp.local/:
MFG:EPSON;MDL:WF-3520 Series;CMD:URF,JPEG;
No ID match for device dnssd://EPSON%20WF-3520%20Series._ipp._tcp.local/:
MFG:EPSON;MDL:WF-3520 Series;CMD:URF,JPEG;
HTTP Status 1
(<class 'pycurl.error'>, error(51, 'gnutls_handshake() warning: The server name sent was not recognized'), <traceback object at 0x7fd8dad17830>)
[('/usr/lib/python2.7/dist-packages/cupshelpers/openprinting.py', 78, 'run', 'status = curl.perform()')]

Definitely, I added it a few times just to be sure. I printed out a network status sheet and everything looks fine. The wireless signal is at its best as well, both on the LCD screen and on the status sheet.

[MintPrint2]

Maybe this is of interest?:

https://bugs.launchpad.net/ubuntu/+source/pycurl/+bug/1394244

I'm no expert, but it seems pycurl is trying to verify the printer driver from Epson, but it doesn't like it. Something to do with the gnutls package perhaps?