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Thread: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

  1. #1
    Join Date
    Oct 2011
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    Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Hi there,

    I've recently installed Ubuntu 14.04 and since this the wireless has stopped working. On the connection drop down list, it says WiFi disabled by hardware switch, however there is no switch on the laptop. These are the wireless script logs generated:
    Code:
    ########## wireless info START ##########
    
    Report from: 22 Sep 2014 18:25 BST +0100
    
    Booted last: 22 Sep 2014 17:56 BST +0100
    
    Script from: 20 Sep 2014 23:04 UTC +0000
    
    ##### release ###########################
    
    Distributor ID:    Ubuntu
    Description:    Ubuntu 14.04.1 LTS
    Release:    14.04
    Codename:    trusty
    
    ##### kernel ############################
    
    Linux 3.13.0-35-generic #62-Ubuntu SMP Fri Aug 15 01:58:01 UTC 2014 i686 i686 i686 GNU/Linux
    
    Parameters: ro, quiet, splash, vt.handoff=7
    
    ##### desktop ###########################
    
    Ubuntu
    
    ##### lspci #############################
    
    02:00.0 Network controller [0280]: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
        Subsystem: AzureWave AW-NE785 / AW-NE785H 802.11bgn Wireless Full or Half-size Mini PCIe Card [1a3b:1089]
        Kernel driver in use: ath9k
    
    04:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8152 v2.0 Fast Ethernet [1969:2062] (rev c1)
        Subsystem: ASUSTeK Computer Inc. Device [1043:8468]
        Kernel driver in use: atl1c
    
    ##### lsusb #############################
    
    Bus 001 Device 002: ID 13d3:5711 IMC Networks 
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    
    ##### PCMCIA card info ##################
    
    ##### rfkill ############################
    
    0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes
    1: asus-wlan: Wireless LAN
        Soft blocked: no
        Hard blocked: no
    
    ##### lsmod #############################
    
    eeepc_wmi              12983  0 
    asus_wmi               23495  1 eeepc_wmi
    sparse_keymap          13708  1 asus_wmi
    ath9k                 144602  0 
    ath9k_common           13359  1 ath9k
    ath9k_hw              438205  2 ath9k_common,ath9k
    ath                    23922  3 ath9k_common,ath9k,ath9k_hw
    mac80211              546051  1 ath9k
    cfg80211              409394  3 ath,ath9k,mac80211
    wmi                    18673  1 asus_wmi
    video                  18903  2 gma500_gfx,asus_wmi
    
    ##### interfaces ########################
    
    auto lo
    iface lo inet loopback
    
    ##### ifconfig ##########################
    
    eth0      Link encap:Ethernet  HWaddr <MAC 'eth0' [IF]>  
              inet addr:192.168.0.12  Bcast:192.168.0.255  Mask:255.255.255.0
              inet6 addr: fe80::ca60:ff:fe51:10c3/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:2649 errors:0 dropped:0 overruns:0 frame:0
              TX packets:873 errors:0 dropped:0 overruns:0 carrier:3
              collisions:0 txqueuelen:1000 
              RX bytes:489238 (489.2 KB)  TX bytes:113338 (113.3 KB)
    
    wlan0     Link encap:Ethernet  HWaddr <MAC 'wlan0' [IF]>  
              BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
    
    ##### iwconfig ##########################
    
    lo        no wireless extensions.
    
    eth0      no wireless extensions.
    
    wlan0     IEEE 802.11bgn  ESSID:off/any  
              Mode:Managed  Access Point: Not-Associated   Tx-Power=off   
              Retry  long limit:7   RTS thr:off   Fragment thr:off
              Power Management:off
              
    
    ##### route #############################
    
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
    0.0.0.0         192.168.0.1     0.0.0.0         UG    0      0        0 eth0
    192.168.0.0     0.0.0.0         255.255.255.0   U     1      0        0 eth0
    
    ##### resolv.conf #######################
    
    nameserver 127.0.1.1
    
    ##### nm-tool ###########################
    
    NetworkManager Tool
    
    State: connected (global)
    
    - Device: eth0  [Wired connection 1] -------------------------------------------
      Type:              Wired
      Driver:            atl1c
      State:             connected
      Default:           yes
      HW Address:        <MAC 'eth0' [IF]>
    
      Capabilities:
        Carrier Detect:  yes
        Speed:           100 Mb/s
    
      Wired Properties
        Carrier:         on
    
      IPv4 Settings:
        Address:         192.168.0.12
        Prefix:          24 (255.255.255.0)
        Gateway:         192.168.0.1
    
        DNS:             192.168.0.1
    
    - Device: wlan0 ----------------------------------------------------------------
      Type:              802.11 WiFi
      Driver:            ath9k
      State:             unavailable
      Default:           no
      HW Address:        <MAC 'wlan0' [IF]>
    
      Capabilities:
    
      Wireless Properties
        WEP Encryption:  yes
        WPA Encryption:  yes
        WPA2 Encryption: yes
    
      Wireless Access Points 
    
    ##### NetworkManager.state ##############
    
    [main]
    NetworkingEnabled=true
    WirelessEnabled=true
    WWANEnabled=true
    WimaxEnabled=true
    
    ##### NetworkManager.conf ###############
    
    [main]
    plugins=ifupdown,keyfile,ofono
    dns=dnsmasq
    
    [ifupdown]
    managed=false
    
    ##### NetworkManager profiles ###########
    
    [[/etc/NetworkManager/system-connections/Hotspot]] (600 root)
    [connection] id=Hotspot | type=802-11-wireless | autoconnect=false
    [802-11-wireless] ssid=rich-X101CH | mac-address=<MAC 'wlan0' [IF]>
    [ipv4] method=shared
    [ipv6] method=auto
    
    ##### iw reg get ########################
    
    Region: Europe/London (based on set time zone)
    
    country 00:
        (2402 - 2472 @ 40), (3, 20)
        (2457 - 2482 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS
        (2474 - 2494 @ 20), (3, 20), NO-OFDM, PASSIVE-SCAN, NO-IBSS
        (5170 - 5250 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS
        (5735 - 5835 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS
    
    ##### iwlist channels ###################
    
    lo        no frequency information.
    
    eth0      no frequency information.
    
    wlan0     14 channels in total; available frequencies :
              Channel 01 : 2.412 GHz
              Channel 02 : 2.417 GHz
              Channel 03 : 2.422 GHz
              Channel 04 : 2.427 GHz
              Channel 05 : 2.432 GHz
              Channel 06 : 2.437 GHz
              Channel 07 : 2.442 GHz
              Channel 08 : 2.447 GHz
              Channel 09 : 2.452 GHz
              Channel 10 : 2.457 GHz
              Channel 11 : 2.462 GHz
              Channel 12 : 2.467 GHz
              Channel 13 : 2.472 GHz
              Channel 14 : 2.484 GHz
    
    ##### iwlist scan #######################
    
    wlan0     Interface doesn't support scanning : Network is down
    
    lo        Interface doesn't support scanning.
    
    eth0      Interface doesn't support scanning.
    
    ##### module infos ######################
    
    [ath9k]
    filename:       /lib/modules/3.13.0-35-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k.ko
    license:        Dual BSD/GPL
    description:    Support for Atheros 802.11n wireless LAN cards.
    author:         Atheros Communications
    srcversion:     DF02272C2FA4678C49046E5
    depends:        ath9k_hw,mac80211,ath9k_common,cfg80211,ath
    intree:         Y
    vermagic:       3.13.0-35-generic SMP mod_unload modversions 686 
    signer:         Magrathea: Glacier signing key
    sig_key:        A2:8D:B5:FD:6E:29:9C:CE:49:47:DA:CA:A6:6F:45:9D:B4:AC:CE:24
    sig_hashalgo:   sha512
    parm:           debug:Debugging mask (uint)
    parm:           nohwcrypt:Disable hardware encryption (int)
    parm:           blink:Enable LED blink on activity (int)
    parm:           btcoex_enable:Enable wifi-BT coexistence (int)
    parm:           bt_ant_diversity:Enable WLAN/BT RX antenna diversity (int)
    parm:           ps_enable:Enable WLAN PowerSave (int)
    
    [ath9k_common]
    filename:       /lib/modules/3.13.0-35-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k_common.ko
    license:        Dual BSD/GPL
    description:    Shared library for Atheros wireless 802.11n LAN cards.
    author:         Atheros Communications
    srcversion:     696B00A6C59713EC0966997
    depends:        ath,ath9k_hw
    intree:         Y
    vermagic:       3.13.0-35-generic SMP mod_unload modversions 686 
    signer:         Magrathea: Glacier signing key
    sig_key:        A2:8D:B5:FD:6E:29:9C:CE:49:47:DA:CA:A6:6F:45:9D:B4:AC:CE:24
    sig_hashalgo:   sha512
    
    [ath9k_hw]
    filename:       /lib/modules/3.13.0-35-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k_hw.ko
    license:        Dual BSD/GPL
    description:    Support for Atheros 802.11n wireless LAN cards.
    author:         Atheros Communications
    srcversion:     4809F3842A0542CD6B556D3
    depends:        ath
    intree:         Y
    vermagic:       3.13.0-35-generic SMP mod_unload modversions 686 
    signer:         Magrathea: Glacier signing key
    sig_key:        A2:8D:B5:FD:6E:29:9C:CE:49:47:DA:CA:A6:6F:45:9D:B4:AC:CE:24
    sig_hashalgo:   sha512
    
    [ath]
    filename:       /lib/modules/3.13.0-35-generic/kernel/drivers/net/wireless/ath/ath.ko
    license:        Dual BSD/GPL
    description:    Shared library for Atheros wireless LAN cards.
    author:         Atheros Communications
    srcversion:     88A67C5359B02C5A710AFCF
    depends:        cfg80211
    intree:         Y
    vermagic:       3.13.0-35-generic SMP mod_unload modversions 686 
    signer:         Magrathea: Glacier signing key
    sig_key:        A2:8D:B5:FD:6E:29:9C:CE:49:47:DA:CA:A6:6F:45:9D:B4:AC:CE:24
    sig_hashalgo:   sha512
    
    [mac80211]
    filename:       /lib/modules/3.13.0-35-generic/kernel/net/mac80211/mac80211.ko
    license:        GPL
    description:    IEEE 802.11 subsystem
    srcversion:     D491AB7C521706DA5F4BE7C
    depends:        cfg80211
    intree:         Y
    vermagic:       3.13.0-35-generic SMP mod_unload modversions 686 
    signer:         Magrathea: Glacier signing key
    sig_key:        A2:8D:B5:FD:6E:29:9C:CE:49:47:DA:CA:A6:6F:45:9D:B4:AC:CE:24
    sig_hashalgo:   sha512
    parm:           max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int)
    parm:           max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int)
    parm:           beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int)
    parm:           probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int)
    parm:           ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp)
    
    [cfg80211]
    filename:       /lib/modules/3.13.0-35-generic/kernel/net/wireless/cfg80211.ko
    description:    wireless configuration support
    license:        GPL
    author:         Johannes Berg
    srcversion:     C2478077E22138832B71659
    depends:        
    intree:         Y
    vermagic:       3.13.0-35-generic SMP mod_unload modversions 686 
    signer:         Magrathea: Glacier signing key
    sig_key:        A2:8D:B5:FD:6E:29:9C:CE:49:47:DA:CA:A6:6F:45:9D:B4:AC:CE:24
    sig_hashalgo:   sha512
    parm:           ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
    parm:           cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)
    
    ##### module parameters #################
    
    [ath9k]
    blink: 0
    bt_ant_diversity: 0
    btcoex_enable: 0
    nohwcrypt: 0
    ps_enable: 0
    
    [mac80211]
    beacon_loss_count: 7
    ieee80211_default_rc_algo: minstrel_ht
    max_nullfunc_tries: 2
    max_probe_tries: 5
    probe_wait_ms: 500
    
    [cfg80211]
    cfg80211_disable_40mhz_24ghz: N
    ieee80211_regdom: 00
    
    ##### /etc/modules ######################
    
    lp
    
    ##### modprobe options ##################
    
    [/etc/modprobe.d/asus.conf]
    options asus_nb_wmi wapf=1
    
    [/etc/modprobe.d/blacklist-ath_pci.conf]
    blacklist ath_pci
    
    [/etc/modprobe.d/blacklist.conf]
    blacklist evbug
    blacklist usbmouse
    blacklist usbkbd
    blacklist eepro100
    blacklist de4x5
    blacklist eth1394
    blacklist snd_intel8x0m
    blacklist snd_aw2
    blacklist i2c_i801
    blacklist prism54
    blacklist bcm43xx
    blacklist garmin_gps
    blacklist asus_acpi
    blacklist snd_pcsp
    blacklist pcspkr
    blacklist amd76x_edac
    
    [/etc/modprobe.d/blacklist-rare-network.conf]
    alias net-pf-3 off
    alias net-pf-6 off
    alias net-pf-9 off
    alias net-pf-11 off
    alias net-pf-12 off
    alias net-pf-19 off
    alias net-pf-21 off
    alias net-pf-36 off
    
    [/etc/modprobe.d/iwlwifi.conf]
    remove iwlwifi \
    (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
    && /sbin/modprobe -r mac80211
    
    [/etc/modprobe.d/mlx4.conf]
    softdep mlx4_core post: mlx4_en
    
    ##### rc.local ##########################
    
    exit 0
    
    ##### pm-utils ##########################
    
    ##### udev rules ########################
    
    [/etc/udev/rules.d/70-persistent-net.rules]
    # PCI device 0x1969:0x2062 (atl1c)
    SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="<MAC 'eth0' [IF]>", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="eth*", NAME="eth0"
    # PCI device 0x168c:0x002b (ath9k)
    SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="<MAC 'wlan0' [IF]>", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan0"
    
    ##### dmesg #############################
    
    [   17.906413] ath: phy0: ASPM enabled: 0x42
    [   17.906425] ath: EEPROM regdomain: 0x60
    [   17.906431] ath: EEPROM indicates we should expect a direct regpair map
    [   17.906440] ath: Country alpha2 being used: 00
    [   17.906445] ath: Regpair used: 0x60
    [   21.236579] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
    
    ########## wireless info END ############
    Any help that you can give would be greatly appreciated as I am a bit of a novice!
    Cheers.

    PS: WiFI is: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express)
    Last edited by RichDavey; September 22nd, 2014 at 06:49 PM. Reason: More info

  2. #2
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,367
    Distro
    Ubuntu Gnome 14.04 Trusty Tahr

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Please run

    Code:
    echo "options asus_nb_wmi wapf=1" | sudo tee /etc/modprobe.d/asus.conf
    Reboot and check the buttons.

  3. #3
    Join Date
    Mar 2010
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    Squidbilly-Land
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    Distro
    Ubuntu Mate 16.04 Xenial Xerus

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Does Fn+F2 not toggle the wifi?

  4. #4
    Join Date
    Oct 2011
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    30

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    HI there,
    Thanks for your replies; I tried the code and reboot, but still no joy - it came up with aeroplane mode on and wifi hotspot, but it couldn't connect to anything. Have tried fn+f2, but also no joy unfortunately.

  5. #5
    Join Date
    Mar 2010
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    Squidbilly-Land
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    14,559
    Distro
    Ubuntu Mate 16.04 Xenial Xerus

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Really? Fn-F2 worked on my Eee 1008H with lxde. I don't recall having to do anything extra to make it "just work". I don't have 14,04 on that box - it was retired for a newer machine last March, so I can't check it easily, but with 10.04 and 12.04, it just worked.

    rfkill unblock doesn't work either? RTFM to get the options correct. That isn't the entire command.

  6. #6
    Join Date
    May 2014
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    /home
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    6,435
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    I wonder if
    Code:
    sudo modprobe -rv eeepc_wmi
    Code:
    rfkill unblock all
    it might work as I didn't see the asus_nb_wmi in the results of the script

  7. #7
    Join Date
    Jan 2008
    Location
    Mexico, D.F.
    Beans
    5

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    I had a very similar problem with an EEEPC 1000HE, Atheros AR928X controller, now rulling lubuntu 14.04. And it's recurrent across several installs. I had a version of Mint 14 installed and the machine suddenly could not recognize wifi signals. I did a fresh install of Mint 17 Cinnamon KDE and it worked fine but was slow. So I did a fresh install again with lubuntu. Again, it worked great. Until suddenly it didn't (occurred while I was trying to configure a VPN). When I ran it off the live disk, it works fine.

    Running rfkill list showed the wlan soft blocked but not hard blocked.

    Then running rfkill unblock all changes that, showed it unblocked. Finally went to the network connections, right clicked hit enable wifi and it registered.

  8. #8
    Join Date
    Oct 2011
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    30

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Thanks for your suggestions - will try them all when I finish work. Also - before I installed I ran from USB which worked fine on wireless, this only occurred after install and Win 7 Starter removal.

  9. #9
    Join Date
    Mar 2010
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    India
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    8,149
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Are you trying to use the wifi in Hotspot mode intentionally? It may not be related to the hardblock, but you won't be able to scan other networks and connect to them while it is in Hotspot mode.

    The hotspot mode is supposed to work in conjunction with the cable network. It simply gets the internet from the ethernet cable, and broadcasts it via the wifi card working as a hotspot. If you don't want this, I suggest you remove the hotspot profile. If you can't do it via the GUI (gave a system freeze in a recent case), you can simply remove the file that stores that profile -
    Code:
    sudo mv /etc/NetworkManager/system-connections/Hotspot ./
    The above command will move the hotspot file to your home directory.
    Varun
    Help others by marking threads as [SOLVED], if they are. (See how)
    Wireless Script | Use Code Tags

  10. #10
    Join Date
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    Re: Wireless not working Asus Eee PC - 'WiFi Disabled by hardware switch'

    Quote Originally Posted by jeremy31 View Post
    I wonder if
    Code:
    sudo modprobe -rv eeepc_wmi
    Code:
    rfkill unblock all
    it might work as I didn't see the asus_nb_wmi in the results of the script
    Tried both of these but still no joy: rfkill list all shows this:
    0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: yes
    1: asus-wlan: Wireless LAN
    Soft blocked: no
    Hard blocked: no

    Also noticed in sytem settings that Aeroplane mode was truned on and that it was set up as a wireless hotspot (?) turned these off and tried fn+f2 again and even clicked on the wireless button in settings but nothing happens.
    Last edited by RichDavey; September 23rd, 2014 at 07:20 PM. Reason: more info

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