touchpad not recognised acer aspire e15 e5-572g-5577

[orestiskotsas]

Hello!
I recently bought an acer aspire e15 e5-572g-5577 notebook, I have installed Ubuntu 14.04 and the touchpad doesn't work at all..
It is not even recognised as a device..

The results of the command

xinput

gives:

⎡ Virtual core pointer                       id=2   [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                 id=4   [slave  pointer  (2)]
⎜   ↳ Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)   id=13   [slave  pointer  (2)]
⎜   ↳                                            id=11   [slave  pointer  (2)]
⎣ Virtual core keyboard                      id=3   [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                id=5   [slave  keyboard (3)]
    ↳ Power Button                               id=6   [slave  keyboard (3)]
    ↳ Video Bus                                  id=7   [slave  keyboard (3)]
    ↳ Power Button                               id=8   [slave  keyboard (3)]
    ↳ Sleep Button                               id=9   [slave  keyboard (3)]
    ↳ Video Bus                                  id=10   [slave  keyboard (3)]
    ↳ HD WebCam                                  id=12   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard               id=14   [slave  keyboard (3)]
    ↳ Acer WMI hotkeys                           id=15   [slave  keyboard (3)]

Any advice!
Thank you very much!

[orestiskotsas]

any suggestion??

[stefano21]

Same problem here? Did you manage to solve?
Thanks

[orestiskotsas]

Same problem here? Did you manage to solve?
Thanks

No I didn't...
I have reported it on bugs.launchpad.net ...

[gwmcvay]

Just for the record - Same problem on E5-551-89TN

Will

[tjqt06]

Finally, landing on a right thread.

I will share to you how my touchpad works. we have the same unit and my ubuntu version is 14.04 32bit

For command line, you can run below commands one by one to download and install the new kernel:


1. For 32-bit system:
cd /tmp/

wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/linux-headers-3.16.0-031600-generic_3.16.0-031600.201408031935_i386.deb

wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/linux-headers-3.16.0-031600_3.16.0-031600.201408031935_all.deb

wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/linux-image-3.16.0-031600-generic_3.16.0-031600.201408031935_i386.deb

sudo dpkg -i linux-headers-3.16.0-*.deb linux-image-3.16.0-*.deb2. For 64-bit system:
cd /tmp/

wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/linux-headers-3.16.0-031600-generic_3.16.0-031600.201408031935_amd64.deb

wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/linux-headers-3.16.0-031600_3.16.0-031600.201408031935_all.deb

wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/linux-image-3.16.0-031600-generic_3.16.0-031600.201408031935_amd64.deb


sudo dpkg -i linux-headers-3.16.0-*.deb linux-image-3.16.0-*.deb
Reboot and done.
If for some reason this kernel release doesn’t work properly for you, reboot into previous kernel (Grub -> Advanced -> select previous kernel) and run this command to remove Linux Kernel 3.16:
sudo apt-get remove linux-headers-3.16.0-* linux-image-3.16.0-*Finally update grub menu:
sudo update-grub

credit goes here

check if it works for you. mine is fully working, BUT



Now, my problem is my mouse pointer is now distorted/garbled. Updating the proprietary drivers doesn't load the session. Please help me also with this. Thanks.

[chief-running-lemur]

I have the same issue as above. I updated the kernel on my Acer E15 and now I have a semi-working trackpad (doesn't support two finger motions). However mouse pointer is all squashed. Anybody have any insight into that ?

[aaror2]

You can use the Trackpad on the Acer Aspire E15 if you enter the BIOS by holding F2 at startup and changing the Trackpad setting from Advanced to Basic under the Main tab. This solved my issue with the Trackpad. Now I'm exploring why the BIOS is preventing Ubuntu from booting from an external drive - I believe the secure boot option is responsible.

[aaror2]

Actually I just found out that if you wanted to leave the trackpad in advanced settings you could just run the following command:

sudo apt-get install i2c-tools

[en666]

Actually I just found out that if you wanted to leave the trackpad in advanced settings you could just run the following command:

sudo apt-get install i2c-tools

I have an Acer ex2519 (xubuntu 14.04 lts) and i2c-tools worked like a charm!