About 25% of the time when I open the lid of my laptop running Ubuntu 14.4 the system does not resume. It just sits there with the screen blank, the keyboard dead, and no disk activity. The only way out is to power off and back on again which, of course, wipes out everything I was working on when I closed the lid. When the system resumes Ubuntu reports EIGHT crashes, which I diligently transmit, hoping for some improvement in resume support. The system has been doing this since I bought it, and the problem has not changed in behavior since 12.4.
Since the screen and keyboard do not work and the laptop is not listening to the network how can I troubleshoot this problem? I cannot go to the OEM because the system is only supported for *******. When I look at the dmesg output after the reboot it starts with the reboot, with no knowledge of what happened before, which is of course understandable since the memory was cleared by the power off.
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