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Thread: can't copy folders to new external drive

  1. #1
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    Jul 2009
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    can't copy folders to new external drive

    I can't figure out a problem with backing up to an external drive with Deja Dup Duplicity When I set it to copy my files (folders et. all) it comes up with an error and stops the process.
    I've read through all the help threads and spent a lot of time trying to make it work, but it isn't cooperating.
    I have an Samsung 1 TB external hard drive which Gparted shows as 2 partitions that are mounted and ready, but I still can't copy anything over to it.
    My system seems to be getting unstable (A variety of problems) so I want to make a backup and upgrade to Ubuntu 14.04 to solve that problem.
    I tried several times to make the backup work in Deja Dup Duplicity, but finally turned it off because it kept copying the same folders over and over and kept freezing my system.

    I'm running a fast system with 4 GB of ram which worked flawlessly until recently. I've tried everything I can find to copy my Home Folder to the new drive. So any help is appreciated.

    Thanks.

  2. #2
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    Re: can't copy folders to new external drive

    You forgot to post the error you get so all we can do is guess.
    What filesystem format is on the partitions on the external drive? What are permissions? Are you using sudo to copy? You might need to do that.

  3. #3
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    Re: can't copy folders to new external drive

    Quote Originally Posted by yancek View Post
    You forgot to post the error you get so all we can do is guess.
    What filesystem format is on the partitions on the external drive? What are permissions? Are you using sudo to copy? You might need to do that.
    yancek
    Thanks for the reminder. I had to leave and forgot to post them.

    I'm not sure what you need, but gparted shows\

    file:///home/jess/Pictures/Screenshot%20from%202014-08-28%2022:07:28.png

    I wish I couyld do more tonight, but my system keeps freezing. Which is why I want to copy everything and upgrade to a newer Ubuntu. I'm so disgusted right now I might just might say f**k it and slick the drive. My computer and Ubuntu ran flawlessly for the past 4 years until a month ago when it started doing crazy stuff. It freezes for several seconds, videos that used to play without problem, now won't even open and when I switch to Chromium it gets stupider. I'm no genius and Ubuntu has been a learning experience, but it seems like a gremlin has taken over.
    Yes, I know that this rant has nothing to do with what you needed me to post and I apologize. try to get you more info on the external drive as soon as I can.
    Thank you

  4. #4
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    Re: can't copy folders to new external drive

    You need to post the image somewhere on line at a site which allows you to upload images and then link to it as we cannot see it on your local computer.

    If your computer freezes frequently regardless of what you are doing, that is a sign it might be overheating so you might try cleaning it. Also, check that the cables are secure for the external.

  5. #5
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    Re: can't copy folders to new external drive

    Here's a Gparted pic of my external drive I want to use to backup. I've tried to move files to either of the partitions shown in this photo, but it didn't work.
    Also, I can't seem to find out how to change permissions. The help files explain what should work, but it doesn't do it for me.
    I desperately want to get this stuff backed up. I've been trying to do it for several weeks (part time) and nothing seems to work for me.
    Is there an idiot's guide for backing up to an external drive? Deja Dup doesn't seem usable for me. I just found "Back in Time" Will that work?


  6. #6
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    Re: can't copy folders to new external drive

    If it is a permission issue we can fix that. First find out where the disks are mounted. You can see that in Gparted, mount point column. Or via command
    Code:
     mount
    You will have to identify them via UUID (the long string of characters and numbers you can see in your screnshot, different for each partition) probably. They seem to be mounted at /media/UUID.

    So to change the owner to you, so that you can write freely
    Code:
    sudo chown -R gnusboy:gnusboy /media/UUID
    Of course if you use a different usename in ubuntu than forums you must change it in the command. Also change UUID to the actual UUID.

    Then you should be able to copy files to disk via your preferred method.

  7. #7
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    Re: can't copy folders to new external drive

    If you open a terminal and simply type: ls -l /media/ you will get the owner:group as well as permissions. You can use the chmod command to change permissions and it would need to be preceded with sudo. Posting the output of the command above will give us something to work with.

  8. #8
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    Re: can't copy folders to new external drive

    yanek

    Here is the output:

    jess@Ranha:~$ ls -l /media/
    total 20
    drwxr-xr-x 4 root root 4096 Nov 24 2013 205504c6-6bf7-4fc0-a732-4ea634c2d00a
    drwxr-xr-x 3 root root 4096 May 24 20:15 897fbe47-71a3-4afa-9722-109fc80bc2a4
    drwxr-x--- 2 root root 4096 Dec 29 2012 apt
    drwxr-xr-x 4 root root 4096 Nov 24 2013 d60ed036-350a-4524-833e-c91e7dd76fc3
    drwxr-xr-x 2 root root 4096 Aug 16 13:52 mynewdrive

    I get that I need that need to change the UUID as noted with the command offered by sotiris, "change UUID to the actual UUID"
    But where/how to I find the UUID? How would the command be written? Also do I need to change the permissions before entering new code?

    Sorry I'm so dense about all this. All help is greatly appreciated.

  9. #9
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    Re: can't copy folders to new external drive

    The UUIDs are 205504c6-6bf7-4fc0-a732-4ea634c2d00a and d60ed036-350a-4524-833e-c91e7dd76fc3 for the 430 gb and 500 gb partitions. From the output above your username is jess.


    So in order to change the owner of the 500gb partition


    Code:
    sudo chown jess:jess /media/d60ed036-350a-4524-833e-c91e7dd76fc3

    for the 430gb partition


    Code:
    sudo chown jess:jess /media/205504c6-6bf7-4fc0-a732-4ea634c2d00a

    To leave the owner as root but allow yourself to write to the disks do


    Code:
    sudo chmod 666 /media/d60ed036-350a-4524-833e-c91e7dd76fc3

    and


    Code:
    sudo chmod 666 /media/205504c6-6bf7-4fc0-a732-4ea634c2d00a
    Last edited by sotiris2; September 2nd, 2014 at 01:36 PM. Reason: cant get code tags to work

  10. #10
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    Re: can't copy folders to new external drive

    Sotiris

    I copied and pasted the codes you put up. So now what?
    Do close the terminal and copy & paste my home folder?
    Or do I need to use the terminal to move everything over to the new drives?

    Sorry to take up so much of your time, but if I can get backups to a safe place then I can finally do the upgrade I need.

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