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Thread: Thunderbird will not start.

  1. #1
    Join Date
    May 2014
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    5

    Thunderbird will not start.

    Distributor ID: Ubuntu
    Description: Ubuntu 10.04.4 LTS
    Release: 10.04
    Codename: lucid

    thunderbird -version
    Thunderbird 10.0.2

    thunderbird -version
    Thunderbird 17.0.8

    thunderbird -version
    Thunderbird 24.2.0


    My general users can not start Thunderbird after a fresh build and a reboot. They get the "Thunderbird had a problem and crashed.... Quit Thunderbird or Restart Thunderbird" dialog box. Yet root user can start Thunderbird without issue.

    During the build process I tested Thunderbird to be fine, even during apt-get -f install, apt-get upgrade, & /usr/bin/update-manager. Only after a reboot does it fail to start.

    Please do not ask me to upgrade Ubuntu. I have tested up to 14.04 LTS, including ubuntu-gnome-14.04, and my users do not like the gnome panel versions in those releases. I am still working to get 14.04 gnome panels to be similar to 10.04. Until then, I have to use 10.04.

    Please tell me what is going on. My older 10.04.4 work stations work fine with any version of Thunderbird. Just new builds.

    Dave Ryan
    <snip>
    Senior System Administrator
    Output Services, Inc.
    Friday, May 16, 2014 1106 hrs MDT
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    Last edited by sandyd; May 22nd, 2014 at 06:45 PM. Reason: removed email

  2. #2
    Join Date
    Jun 2009
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    Xubuntu

    Re: Thunderbird will not start.

    have you tried a clean profile?
    Code:
    pkill -f thunderbird
    mv .thunderbird .thunderbird-old
    thunderbird &
    does the user have read/write access to there .thunderbrd folder?

    as for your issue with gnome-panel have you checked xubuntu out?
    Last edited by pqwoerituytrueiwoq; May 16th, 2014 at 06:33 PM.
    Laptop: ASUS A54C-NB91 (Storage: WD3200BEKT + MKNSSDCR60GB-DX); Desktop: Custom Build - Images included; rPi Server
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  3. #3
    Join Date
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    Re: Thunderbird will not start.

    or Mint 13 Mate?
    The only dumb question is the one not asked.

    In service to the Dream

  4. #4
    Join Date
    May 2014
    Beans
    5

    Re: Thunderbird will not start.

    Yes. I have done the new profile. It still fails. The users have read / write access to the .thunderbird directory. The "home" directory is mounted via NFS. Users can go to an older built work station and thunderbird works just fine. It's just these new builds.

    I will look at xubuntu when time permits.


    Dave Ryan
    <removed>
    Senior System Administrator
    Output Services, Inc.
    Friday, May 16, 2014 1156 hrs MDT
    Last edited by sandyd; May 22nd, 2014 at 06:45 PM. Reason: you probably dont want some bot crawling that and spamming your email

  5. #5
    Join Date
    May 2014
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    Re: Thunderbird will not start.

    Quote Originally Posted by stalkingwolf View Post
    or Mint 13 Mate?
    Will look into it. But we are most familiar with Ubuntu.

  6. #6
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    Re: Thunderbird will not start.

    linux mint is based on ubuntu, even uses the same software sources + a couple extra
    mate is a recreation of gnome2, i have not checked its status in a couple years
    looks like linux mint 17 mate is in the RC stage, so i would suggest checking that and xubuntu 14.04
    Laptop: ASUS A54C-NB91 (Storage: WD3200BEKT + MKNSSDCR60GB-DX); Desktop: Custom Build - Images included; rPi Server
    Putting your Networked Printer's scanner software to shame PHP Scanner Server
    I frequently edit my post when I have the last post

  7. #7
    Join Date
    May 2014
    Beans
    5

    Re: Thunderbird will not start.

    I figured out why thunderbird will not start. It happens after I install wine 1.4 and reboot.

    These are the items installed for wine:

    libc6_2.15-0ubuntu10.2_i386.deb
    libc-bin_2.15-0ubuntu10.2_i386.deb
    multiarch-support_2.15-0ubuntu10.2_i386.deb
    libltdl7_2.4.2-1ubuntu1_i386.deb
    libgphoto2-port0_2.4.13-1ubuntu1_i386.deb
    libjpeg-turbo8_1.1.90+svn733-0ubuntu4_i386.deb
    libjpeg8_8c-2ubuntu7_i386.deb
    libgphoto2-2_2.4.13-1ubuntu1_i386.deb
    libmpg123-0_1.12.1-3.2ubuntu1_i386.deb
    libopenal-data_1.13-4ubuntu3_all.deb
    libopenal1_1.13-4ubuntu3_i386.deb
    wine1.4-i386_1.4-0ubuntu4_i386.deb
    wine1.4_1.4-0ubuntu4_i386.deb
    wine1.4-common_1.4-0ubuntu4_all.deb

    While I install these debs thunderbird works fine. But once I reboot it will not start up.

    One or more of these debs is breaking the operation of thunderbird. But I don't know which one it is. Without installing each one, one at at time and rebooting I will not find the culprit.

  8. #8
    Join Date
    Jun 2009
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    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: Thunderbird will not start.

    While server version of 10.04 is still supported is part of issue that desktop version is not?

    I also prefered the old menu system and have a 4:3 monitor so also prefer top & bottom panels.
    So with 12.04 I installed fallback, and I have installed flashback into 14.04 and so far it seems to work, but I still am mostly in 12.04.

    https://wiki.gnome.org/action/show/P...GnomeFlashback
    http://www.omgubuntu.co.uk/2014/04/u...shback-session
    Flashback/fallback in 14.04 Kansasnoob
    Installing the package 'gnome-session-flashback' does exactly the same thing as installing the package 'gnome-panel'.
    http://ubuntuforums.org/showthread.php?t=2220264
    http://ubuntuforums.org/showthread.p...7#post12994477
    http://ubuntuforums.org/showthread.p...2#post12986002
    http://ubuntuforums.org/showthread.p...7#post12971487
    You can reset gnome-panel settings to default:
    dconf reset -f /org/gnome/gnome-panel/
    http://askubuntu.com/questions/192130/how-to-change-color-and-width-of-non-overlay-scrollbars-in-ubuntu-12-04


    12.04 LTS / Precise Classic (No effects) Tweaks and tricks kansasnoob & cortman
    https://help.ubuntu.com/community/Pr...eClassicTweaks
    http://ubuntuforums.org/showthread.php?t=1966370
    http://ubuntuforums.org/showthread.php?t=2090021
    http://www.omgubuntu.co.uk/2012/03/g...g-ever-changed


    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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