Changed IP Address from the provider

**lisati** · February 27th, 2014

How did others acces your website before?

If you had a domain name, you will need to update its registration to point to your new IP address.

**Duane_Diaz** · February 27th, 2014

Yes I have a domain name its www.premier-fm.com. how do i Register it? They access by typing the address in the browser sir

**Duane_Diaz** · February 27th, 2014

another update: It seems that they can access ung the IP address of the router, but when the domain name, they cannot access it

**lisati** · February 27th, 2014

Originally Posted by Duane_Diaz

Yes I have a domain name its www.premier-fm.com. how do i Register it? They access by typing the address in the browser sir

You will need to log in to your domain register's control panel and set your new IP address there.

**Duane_Diaz** · February 27th, 2014

Sir, where do you usually find the Domain registers control panel? is it on the router?

**lisati** · February 27th, 2014

Originally Posted by Duane_Diaz

Sir, where do you usually find the Domain registers control panel? is it on the router?

It's not in the router. You will need to talk to the people who provided you with the domain name, and they should be able to guide you to the correct web page to update your web site's details.

**Duane_Diaz** · February 27th, 2014

I really don't get it Sir, by the way thank you. Here is what I got, I got a Host Name, I named it on our past host name which is www.premier-fm.com but still cannot reach it. Do you think the domain name is the real problem? Because I don't remember paying anything to get our domain name. Also when you type the IP address of the router I can access it. The only problem is the when type with the address I can't accress it.

**SeijiSensei** · February 27th, 2014

Somebody paid to register the domain name. Here's who they are/were:

Code:

Seiji@GhostWorld:~$ whois premier-fm.com

Domain Name: PREMIER-FM.COM
Registry Domain ID: 923736809_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://tucowsdomains.com
Updated Date: 2013-03-06 22:44:07
Creation Date: 2007-04-13 09:23:10
Registrar Registration Expiration Date: 2014-04-13 09:23:10
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: domainabuse@tucows.com
Registrar Abuse Contact Phone: +1.4165350123
Reseller: DOMAIN2020, LLC
Reseller: domreg@domain2020.com
Reseller: 03-77250112
Domain Status: ok
Registry Registrant ID: 
Registrant Name: NUR YASMIN BT YAHAYA
Registrant Organization: PREMIER SOLUTIONS SDN BHD
Registrant Street: NO 5, 7, JALAN BA/11, KAWASAN PERUSAHAAN BUKIT ANGUAT,
Registrant City: KAJANG
Registrant State/Province: SEL
Registrant Postal Code: 43000
Registrant Country: MY
Registrant Phone: 603-87395331
Registrant Phone Ext: 
Registrant Fax: 603-87394331
Registrant Fax Ext: 
Registrant Email: evone@premier-fm.com
Registry Admin ID: 
Admin Name: NUR YASMIN BT YAHAYA
Admin Organization: PREMIER SOLUTIONS SDN BHD
Admin Street: NO 5, 7, JALAN BA/11, KAWASAN PERUSAHAAN BUKIT ANGUAT,
Admin City: KAJANG
Admin State/Province: SEL
Admin Postal Code: 43000
Admin Country: MY
Admin Phone: 603-87395331
Admin Phone Ext: 
Admin Fax: 603-87394331
Admin Fax Ext: 
Admin Email: evone@premier-fm.com
Registry Tech ID: 
Tech Name: Nickolas Wright
Tech Organization: DOMAIN2020, LLC
Tech Street: 104, 6th Street Unit B
Tech City: Lyden
Tech State/Province: WA
Tech Postal Code: 98264
Tech Country: US
Tech Phone: 800 964 0258
Tech Phone Ext: 
Tech Fax: 800 964 0258
Tech Fax Ext: 
Tech Email: jasper@klhost.com
Name Server: NS2.WPDNS.COM
Name Server: NS1.WPDNS.COM
DNSSEC: Unsigned

Registration Service Provider:
    DOMAIN2020, LLC, domreg@domain2020.com
    03-77250112
    03-77250112 (fax)
    This company may be contacted for domain login/passwords,
    DNS/Nameserver changes, and general domain support questions.

Your domain name records are kept here:

Code:

Seiji@GhostWorld:~$ host -t ns premier-fm.com
premier-fm.com name server ns1.wpdns.com.
premier-fm.com name server ns2.wpdns.com.

You need to contact the registrar and repoint the "A" record for www.premier-fm.com to your new IP address.

Didn't your ISP discuss these matters with you when your IP address changed? If not, they're not doing well by you as a customer, especially as a business customer.

**papibe** · February 27th, 2014

It seems like you are inheriting someone else's job, or that the person in charge in not available.

Here's how usually works:

If you need an domain name, you go to a registrar company, create an account, buy a domain name, and configure it to point to your IP address.

Examples of domain registrars: GoDaddy, DreamHost, etc.

When you change your static IP (as you just did), you need to:

find out what company you registered "www.premier-fm.com" with.
get the proper account name and password to get access to their admin/control panel.
there, make the changes described by SeijiSensei.

That's it, it would take some time for the changes to propagate (usually up to 24hrs).

As I see it now, you need to get hold of either the person who was in charge of this, or at least the documentation left behind by the same person.

Hope that helps. Let us know how it goes.
Regards.

**Duane_Diaz** · February 28th, 2014

HOLY COW! This site is FULL OF AWSOME PEOPLE! Thank you sir papibe, thank you sir lisati and thank you sir Seiji Sensei. The thing is, when I got this job I don't have any information or documentation about anything YES ABOUT ANYTHING. Now I got the site online again thanks to the secretary of the company(bare with me we are only 3 in this large company for gods sake) Thank you again. This topic has been SOLVED! We fix it after we request to point the domain name on the new IP Address. Thank you so much. Ill go visit here and read some topics from now on!!