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Thread: Changed IP Address from the provider

  1. #11
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    Re: Changed IP Address from the provider

    How did others acces your website before?

    If you had a domain name, you will need to update its registration to point to your new IP address.
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  2. #12
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    Re: Changed IP Address from the provider

    Yes I have a domain name its www.premier-fm.com. how do i Register it? They access by typing the address in the browser sir

  3. #13
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    Re: Changed IP Address from the provider

    another update: It seems that they can access ung the IP address of the router, but when the domain name, they cannot access it

  4. #14
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    Re: Changed IP Address from the provider

    Quote Originally Posted by Duane_Diaz View Post
    Yes I have a domain name its www.premier-fm.com. how do i Register it? They access by typing the address in the browser sir
    You will need to log in to your domain register's control panel and set your new IP address there.
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  5. #15
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    Re: Changed IP Address from the provider

    Sir, where do you usually find the Domain registers control panel? is it on the router?

  6. #16
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    Re: Changed IP Address from the provider

    Quote Originally Posted by Duane_Diaz View Post
    Sir, where do you usually find the Domain registers control panel? is it on the router?
    It's not in the router. You will need to talk to the people who provided you with the domain name, and they should be able to guide you to the correct web page to update your web site's details.
    Last edited by lisati; February 27th, 2014 at 11:40 AM.
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  7. #17
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    Re: Changed IP Address from the provider

    I really don't get it Sir, by the way thank you. Here is what I got, I got a Host Name, I named it on our past host name which is www.premier-fm.com but still cannot reach it. Do you think the domain name is the real problem? Because I don't remember paying anything to get our domain name. Also when you type the IP address of the router I can access it. The only problem is the when type with the address I can't accress it.

  8. #18
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    Re: Changed IP Address from the provider

    Somebody paid to register the domain name. Here's who they are/were:
    Code:
    Seiji@GhostWorld:~$ whois premier-fm.com
    
    Domain Name: PREMIER-FM.COM
    Registry Domain ID: 923736809_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.tucows.com
    Registrar URL: http://tucowsdomains.com
    Updated Date: 2013-03-06 22:44:07
    Creation Date: 2007-04-13 09:23:10
    Registrar Registration Expiration Date: 2014-04-13 09:23:10
    Registrar: TUCOWS, INC.
    Registrar IANA ID: 69
    Registrar Abuse Contact Email: domainabuse@tucows.com
    Registrar Abuse Contact Phone: +1.4165350123
    Reseller: DOMAIN2020, LLC
    Reseller: domreg@domain2020.com
    Reseller: 03-77250112
    Domain Status: ok
    Registry Registrant ID: 
    Registrant Name: NUR YASMIN BT YAHAYA
    Registrant Organization: PREMIER SOLUTIONS SDN BHD
    Registrant Street: NO 5, 7, JALAN BA/11, KAWASAN PERUSAHAAN BUKIT ANGUAT,
    Registrant City: KAJANG
    Registrant State/Province: SEL
    Registrant Postal Code: 43000
    Registrant Country: MY
    Registrant Phone: 603-87395331
    Registrant Phone Ext: 
    Registrant Fax: 603-87394331
    Registrant Fax Ext: 
    Registrant Email: evone@premier-fm.com
    Registry Admin ID: 
    Admin Name: NUR YASMIN BT YAHAYA
    Admin Organization: PREMIER SOLUTIONS SDN BHD
    Admin Street: NO 5, 7, JALAN BA/11, KAWASAN PERUSAHAAN BUKIT ANGUAT,
    Admin City: KAJANG
    Admin State/Province: SEL
    Admin Postal Code: 43000
    Admin Country: MY
    Admin Phone: 603-87395331
    Admin Phone Ext: 
    Admin Fax: 603-87394331
    Admin Fax Ext: 
    Admin Email: evone@premier-fm.com
    Registry Tech ID: 
    Tech Name: Nickolas Wright
    Tech Organization: DOMAIN2020, LLC
    Tech Street: 104, 6th Street Unit B
    Tech City: Lyden
    Tech State/Province: WA
    Tech Postal Code: 98264
    Tech Country: US
    Tech Phone: 800 964 0258
    Tech Phone Ext: 
    Tech Fax: 800 964 0258
    Tech Fax Ext: 
    Tech Email: jasper@klhost.com
    Name Server: NS2.WPDNS.COM
    Name Server: NS1.WPDNS.COM
    DNSSEC: Unsigned
    
    Registration Service Provider:
        DOMAIN2020, LLC, domreg@domain2020.com
        03-77250112
        03-77250112 (fax)
        This company may be contacted for domain login/passwords,
        DNS/Nameserver changes, and general domain support questions.
    Your domain name records are kept here:
    Code:
    Seiji@GhostWorld:~$ host -t ns premier-fm.com
    premier-fm.com name server ns1.wpdns.com.
    premier-fm.com name server ns2.wpdns.com.
    You need to contact the registrar and repoint the "A" record for www.premier-fm.com to your new IP address.

    Didn't your ISP discuss these matters with you when your IP address changed? If not, they're not doing well by you as a customer, especially as a business customer.
    If you ask for help, do not abandon your request. Please have the courtesy to check for responses and thank the people who helped you.

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  9. #19
    Join Date
    Feb 2009
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    Re: Changed IP Address from the provider

    It seems like you are inheriting someone else's job, or that the person in charge in not available.

    Here's how usually works:

    If you need an domain name, you go to a registrar company, create an account, buy a domain name, and configure it to point to your IP address.

    Examples of domain registrars: GoDaddy, DreamHost, etc.

    When you change your static IP (as you just did), you need to:
    • find out what company you registered "www.premier-fm.com" with.
    • get the proper account name and password to get access to their admin/control panel.
    • there, make the changes described by SeijiSensei.

    That's it, it would take some time for the changes to propagate (usually up to 24hrs).

    As I see it now, you need to get hold of either the person who was in charge of this, or at least the documentation left behind by the same person.

    Hope that helps. Let us know how it goes.
    Regards.

  10. #20
    Join Date
    Feb 2014
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    11

    Re: Changed IP Address from the provider

    HOLY COW! This site is FULL OF AWSOME PEOPLE! Thank you sir papibe, thank you sir lisati and thank you sir Seiji Sensei. The thing is, when I got this job I don't have any information or documentation about anything YES ABOUT ANYTHING. Now I got the site online again thanks to the secretary of the company(bare with me we are only 3 in this large company for gods sake) Thank you again. This topic has been SOLVED! We fix it after we request to point the domain name on the new IP Address. Thank you so much. Ill go visit here and read some topics from now on!!

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