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Thread: Authentication error Ubuntu software-center

  1. #1
    Join Date
    Feb 2014
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    34

    Authentication error Ubuntu software-center

    Ubuntu software-center won't work. When I try to install something I get:

    "Software can't be installed or removed because the authentication service is not available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.29'}): org.debian.apt.install-or-remove-packages"

    Does anyone know of a solution please.

    Many thanks

    My spec: Acer c720, crouton, Ubuntu 13.10, unity

  2. #2
    Join Date
    Oct 2011
    Location
    Galiza
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    3,380
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    Ubuntu Development Release

    Re: Authentication error Ubuntu software-center

    The error has been reported/discussed many times. Here's one result among many: http://askubuntu.com/questions/20750...ing-python-2-7

    I would start by doing
    Code:
    sudo dpkg --configure -a
    just in case there are some incomplete/pending updates.
    Galiza Nação!

  3. #3
    Join Date
    Feb 2014
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    34

    Re: Authentication error Ubuntu software-center

    Many thanks Vladlenin5000. I tried your suggestion but it made no difference.

    Do you, or anyone else, have any other suggestions.

    Thanks again

    Robert

  4. #4
    Join Date
    Jul 2007
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    Xubuntu Development Release

    Re: Authentication error Ubuntu software-center

    Please run the following in a terminal (Ctrl-Alt-t) and copy and paste all the output here:
    Code:
    sudo apt-get update

  5. #5
    Join Date
    Feb 2014
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    34

    Re: Authentication error Ubuntu software-center

    oldos2er
    Thanks. This is the result you asked for:
    Code:
    Ign http://archive.ubuntu.com saucy InRelease
    Ign http://archive.ubuntu.com saucy-updates InRelease
    Ign http://archive.ubuntu.com saucy-security InRelease
    Hit http://archive.ubuntu.com saucy Release.gpg
    Get:1 http://archive.ubuntu.com saucy-updates Release.gpg [933 B]
    Get:2 http://archive.ubuntu.com saucy-security Release.gpg [933 B]
    Hit http://archive.ubuntu.com saucy Release
    Get:3 http://archive.ubuntu.com saucy-updates Release [49.6 kB]
    Get:4 http://archive.ubuntu.com saucy-security Release [49.6 kB]
    Hit http://archive.ubuntu.com saucy/main Sources   
    Hit http://archive.ubuntu.com saucy/restricted Sources
    Hit http://archive.ubuntu.com saucy/universe Sources
    Hit http://archive.ubuntu.com saucy/multiverse Sources
    Hit http://archive.ubuntu.com saucy/main amd64 Packages
    Hit http://archive.ubuntu.com saucy/restricted amd64 Packages
    Hit http://archive.ubuntu.com saucy/universe amd64 Packages
    Hit http://archive.ubuntu.com saucy/multiverse amd64 Packages
    Hit http://archive.ubuntu.com saucy/main i386 Packages                         
    Hit http://archive.ubuntu.com saucy/restricted i386 Packages                   
    Hit http://archive.ubuntu.com saucy/universe i386 Packages                     
    Hit http://archive.ubuntu.com saucy/multiverse i386 Packages                   
    Hit http://archive.ubuntu.com saucy/main Translation-en                        
    Hit http://archive.ubuntu.com saucy/multiverse Translation-en                  
    Hit http://archive.ubuntu.com saucy/restricted Translation-en                  
    Hit http://archive.ubuntu.com saucy/universe Translation-en                    
    Get:5 http://archive.ubuntu.com saucy-updates/main Sources [72.3 kB]           
    Get:6 http://archive.ubuntu.com saucy-updates/restricted Sources [14 B]        
    Get:7 http://archive.ubuntu.com saucy-updates/universe Sources [66.8 kB]       
    Get:8 http://archive.ubuntu.com saucy-updates/multiverse Sources [1,358 B]     
    Get:9 http://archive.ubuntu.com saucy-updates/main amd64 Packages [204 kB]     
    Get:10 http://archive.ubuntu.com saucy-updates/restricted amd64 Packages [14 B]
    Get:11 http://archive.ubuntu.com saucy-updates/universe amd64 Packages [153 kB]
    Get:12 http://archive.ubuntu.com saucy-updates/multiverse amd64 Packages [1,572 B]
    Get:13 http://archive.ubuntu.com saucy-updates/main i386 Packages [203 kB]     
    Get:14 http://archive.ubuntu.com saucy-updates/restricted i386 Packages [14 B] 
    Get:15 http://archive.ubuntu.com saucy-updates/universe i386 Packages [154 kB] 
    Get:16 http://archive.ubuntu.com saucy-updates/multiverse i386 Packages [1,763 B]
    Get:17 http://archive.ubuntu.com saucy-updates/main Translation-en [95.6 kB]   
    Hit http://archive.ubuntu.com saucy-updates/multiverse Translation-en          
    Hit http://archive.ubuntu.com saucy-updates/restricted Translation-en          
    Hit http://archive.ubuntu.com saucy-updates/universe Translation-en            
    Get:18 http://archive.ubuntu.com saucy-security/main Sources [31.1 kB]         
    Get:19 http://archive.ubuntu.com saucy-security/restricted Sources [14 B]      
    Get:20 http://archive.ubuntu.com saucy-security/universe Sources [8,397 B]     
    Get:21 http://archive.ubuntu.com saucy-security/multiverse Sources [689 B]     
    Get:22 http://archive.ubuntu.com saucy-security/main amd64 Packages [88.3 kB]  
    Get:23 http://archive.ubuntu.com saucy-security/restricted amd64 Packages [14 B]
    Get:24 http://archive.ubuntu.com saucy-security/universe amd64 Packages [32.3 kB]
    Get:25 http://archive.ubuntu.com saucy-security/multiverse amd64 Packages [1,149 B]
    Get:26 http://archive.ubuntu.com saucy-security/main i386 Packages [88.0 kB]   
    Get:27 http://archive.ubuntu.com saucy-security/restricted i386 Packages [14 B]
    Get:28 http://archive.ubuntu.com saucy-security/universe i386 Packages [32.6 kB]
    Get:29 http://archive.ubuntu.com saucy-security/multiverse i386 Packages [1,388 B]
    Get:30 http://archive.ubuntu.com saucy-security/main Translation-en [48.7 kB]  
    Hit http://archive.ubuntu.com saucy-security/multiverse Translation-en         
    Hit http://archive.ubuntu.com saucy-security/restricted Translation-en         
    Hit http://archive.ubuntu.com saucy-security/universe Translation-en           
    Ign http://archive.ubuntu.com saucy/main Translation-en_US                     
    Ign http://archive.ubuntu.com saucy/multiverse Translation-en_US               
    Ign http://archive.ubuntu.com saucy/restricted Translation-en_US               
    Ign http://archive.ubuntu.com saucy/universe Translation-en_US
    Ign http://archive.ubuntu.com saucy-updates/main Translation-en_US
    Ign http://archive.ubuntu.com saucy-updates/multiverse Translation-en_US
    Ign http://archive.ubuntu.com saucy-updates/restricted Translation-en_US
    Ign http://archive.ubuntu.com saucy-updates/universe Translation-en_US
    Ign http://archive.ubuntu.com saucy-security/main Translation-en_US
    Ign http://archive.ubuntu.com saucy-security/multiverse Translation-en_US
    Ign http://archive.ubuntu.com saucy-security/restricted Translation-en_US
    Ign http://archive.ubuntu.com saucy-security/universe Translation-en_US
    Fetched 1,386 kB in 40s (34.6 kB/s)
    Reading package lists... Done
    Last edited by howefield; April 2nd, 2016 at 05:15 PM. Reason: added code tags.

  6. #6
    Join Date
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  7. #7
    Join Date
    Feb 2014
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    34

    Re: Authentication error Ubuntu software-center

    I am confused. You asked me to 'run the following...' then copy and paste into this post. But then you just point me to another thread rather than looking at what I had posted.

    Was there nothing of note in my copy and paste??

  8. #8
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    14,190
    Distro
    Xubuntu 22.04 Jammy Jellyfish

    Re: Authentication error Ubuntu software-center

    robartist; Hi !

    Allow me to intercede.
    The requested output was to insure there was not an underling problem with the package manager. Your "update" output is all good, Thus rather then repeating what has already been done, oldos2er points you to a probable known solution.

    We are here to render aid and assistance
    in any event
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  9. #9
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    Jul 2007
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    Re: Authentication error Ubuntu software-center

    Quote Originally Posted by robartist View Post
    I am confused. You asked me to 'run the following...' then copy and paste into this post. But then you just point me to another thread rather than looking at what I had posted.

    Was there nothing of note in my copy and paste??
    What Bashing-om said. I just wanted to make sure there were no errors shown from running sudo apt-get update

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