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Thread: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

  1. #11
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    I have installed Ubuntu 14.04 (gnome alpha 2) with no success as I am unable to boot (although it was displayed well).
    The EFI partition has two folders (entries) one for Windows Booter and another for Ubuntu
    but Grub does not load, so Windows 8.1 always boots

    If I press F12 when starting I can see the boot options Windows Booter and ubuntu. If I select ubuntu and press intro it still loads Windows

    I have the following partitions on my SSD drive:
    /dev/sda1 recovery NTFS
    /dev/sda2 EFI system FAT32
    /dev/sda3 unknown Microsoft Reserved
    /dev/sda4 NTFS Windows8 (my C: in windows)
    /dev/sda5 NTFS Data (my D: in windows)
    /dev/sda6 Ubuntu ext4

    I tried with the LiveCD Ubuntu 14.04 to install grub, but it says that /boot/grub is not readable on boot. Impossible to install. Aborting.. or something like that
    I tried to apt-get install the boot repair within the live CD but it seems some repositories are missing so it won't install it
    I downloaded the boot repair ISO and put it in a USB pendrive. When I boot with it the screen is black and it does not do anything. Also after that most of the options of the UEFI (within Windows 8.1) have disappeared and I can only select Edit EFI System.

    I don't know what else to do.. I'm regretting having bought this laptop..

  2. #12
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    I am also suffering from the distorted screen problem... with a twist.
    Yesterday I tried the live usb versions of Ubuntu and Mint 13.10. I could boot from the USB and both worked fine. Image was good.
    Today I ended up installing Ubuntu 13.10, everything in UEFI mode. The installation process was OK, however, when booting to the newly installed OS, the screen issue emerged. I thought: OK, the installer has downloaded and installed a newer kernel or graphic card drivers than the ones used by the installation usb. They may be causing the problem...
    My surprise was that aftar that installation, the screen issue happens when booting from the Ubuntu or Mint USB! I'm runnig exactly the same system that hours before, and now the screen issue happens!. The only difference is that I installed Ubuntu 13.10 in UEFI at some time....
    So, I reckon the issue is not in the kernel or the graphic card, but something going on in the UEFI setup made by the Ubuntu installation process, as this is the only thing that changed.

  3. #13
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    New Haswell Sputnik - Dell orbits Linux a third time with revamped Sputnik notebooks
    http://www.theregister.co.uk/2013/11..._linux_laptop/

    Also links back to this as posted above.

    Ubuntu on the Precision M3800 or XPS15 Nov 2013
    http://en.community.dell.com/techcen...ion-m3800.aspx
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  4. #14
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    That's odd..
    I'm surprised you were able to install Ubuntu 13.10 properly in UEFI mode. I tried that and I couldn't manage the distorted screen issue..

    I gave up. I have spent some days already trying to get Ubuntu dual booting with Win 8.1 but Microsoft won the battle..
    I have now created a NTFS partition occupying the space I had left for Linux, but on that partition I have placed a VirtualBox Ubuntu 13.10 machine. I wish I could have dual booting but the problems with Grub on UEFI and failing to use the boot repair tools (I couldnt apt-get install it in Ubuntu 14.04 live cd) fed me up.

    Good luck with it. Maybe in the future when everything is more stable I will give it another try.
    Last edited by realavaloro; February 2nd, 2014 at 01:36 AM.

  5. #15
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    Hey, I did experience the same problem with 13.10.
    The solution is to install it with legacy mode turned on in UEFI and disabling secure boot.
    After that you install it normally and update it. If you have all updates installed you can disable legacy mode again and it should be working.
    Last edited by snapdragon2; February 2nd, 2014 at 11:56 PM.

  6. #16
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    Quote Originally Posted by snapdragon2 View Post
    Hey, I did experience the same problem with 13.10.
    The solution is to install it with legacy mode turned on in UEFI and disabling secure boot.
    After that you install it normally and update it. If you have all updates installed you can disable legacy mode again and it should be working.
    Just got this machine and never done dual boot with UEFI before. Is there a recent tutorial that is recommended? I have found many older posts but nothing recent.

    Anyways, several people seem to have problems to get everything to work on this machine so before I go ahead and wanted to make sure I got it right.
    Would this be the general procedure for ubuntu - win 8.1 dual boot on XPS 13 Haswell?

    0. Make win recovery USB (so factory settings can be recovered)
    1. Free up disk space (in Win)
    2. Open UEFI to disable secure boot and to turn on legacy mode.
    3. Install ubuntu 13.10 (latest kernel) from USB. Place the bootloader on a separate partition.
    4. Open UEFI and allow secure boot and turn on UEFI mode.

    Should this work or am I missing something?

  7. #17
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    In my signature is a link are lots of links to more info on UEFI.
    But new Haswell systems have some extra issues, see link above on Precision Dell but applies to all Intel Haswell systems.
    Dell's have been one of the systems that users had the least issues with (until this thread).

    Shows install with screen shots for both BIOS & UEFI, so you know which you are using.
    https://help.ubuntu.com/community/UEFI
    Also shows Windows 8 screens
    http://askubuntu.com/questions/22183...ndows-8-system
    Boot Repair -Also handles LVM, GPT, separate /boot and UEFI dual boot. required for UEFI & grub bug fixes
    https://help.ubuntu.com/community/Boot-Repair


    Dell XPS 8700 with Intel SRT - Install 13.10 - just change UEFI to AHCI mode
    http://ubuntuforums.org/showthread.php?t=2199382
    Dell Inspiron 3521
    http://www.everydaylinuxuser.com/201...e-windows.html

    Dell 14z & 17r with Intel SRT
    http://ubuntuforums.org/showthread.php?t=2038121
    Dell 17R Brightness
    http://ubuntuforums.org/showthread.php?t=2195650



    These were Toshiba's but discuss some Hawell issues that may not be just Toshibas.

    Toshiba Satellite P50 model number: P50-A-01E Haswell processor
    http://ubuntuforums.org/showthread.php?t=2163854
    Turned NIC (Integrated Network Interface Controller) off and then booted off of USB. Was NOT an issue with any Linux distro just a quirk of the laptop.
    Am now running 13.10 daily and everything works. Also had to stick with EFI boot ON, Secure Boot disabled. Wouldn't boot off of any media or HDD when mode set to CSM.
    Another users in same thread used Legacy mode and then NIC worked.
    Toshiba Satellite P75 intel hd 4600 needed acpi_osi=Linux acpi_backlight=vendor
    http://ubuntuforums.org/showthread.php?t=2161204
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  8. #18
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    Feb 2014
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    Quote Originally Posted by gustaf.granath View Post
    Just got this machine and never done dual boot with UEFI before. Is there a recent tutorial that is recommended? I have found many older posts but nothing recent.

    Anyways, several people seem to have problems to get everything to work on this machine so before I go ahead and wanted to make sure I got it right.
    Would this be the general procedure for ubuntu - win 8.1 dual boot on XPS 13 Haswell?

    0. Make win recovery USB (so factory settings can be recovered)
    1. Free up disk space (in Win)
    2. Open UEFI to disable secure boot and to turn on legacy mode.
    3. Install ubuntu 13.10 (latest kernel) from USB. Place the bootloader on a separate partition.
    4. Open UEFI and allow secure boot and turn on UEFI mode.

    Should this work or am I missing something?

    Hi,

    I just did that but now I can't boot Windows anymore !

    When secure boot is disabled, I can load Ubuntu without problems in UEFI or in legacy mode.
    When secure boot is enabled, I can't do anything : "No bootable devices found"...


    Edit : I just saw that the Windows partition does not exist anymore. Ubuntu took his place ... I have to reinstall Windows.
    Last edited by Vicbus; February 9th, 2014 at 03:58 PM.

  9. #19
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    Did you do a reinstall of Ubuntu?
    If so add yours to the ones with that issue.

    Reinstall says overwrite Ubuntu but it also erases existing Windows.
    https://bugs.launchpad.net/ubuntu/+s...y/+bug/1265192
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  10. #20
    Join Date
    Feb 2014
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    Re: Dell XPS 13 Haswell built-in display problem with Ubuntu 13.10

    Quote Originally Posted by oldfred View Post
    Did you do a reinstall of Ubuntu?
    If so add yours to the ones with that issue.

    Reinstall says overwrite Ubuntu but it also erases existing Windows.
    https://bugs.launchpad.net/ubuntu/+s...y/+bug/1265192

    Yes, I did ! So here is the reason why Windows was overridden.

    Thanks !

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