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Thread: Old Ubuntu Forums account not linked

  1. #1
    Join Date
    Dec 2013
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    Old Ubuntu Forums account not linked

    After logging into my already existing Ubuntu One account, and after logging in to the forums, my old forum account was not linked up. Instead, a new account was created with a username in the form '<username>2', where username is either my old username or my launchpad username (both of which are the same). Is it possible to link my Ubuntu One account with my old Ubuntu forums account (username: alexei.colin)?

  2. #2
    Join Date
    Jul 2007
    Location
    Tāmaki Makau-rau, NZ
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    6,390
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    Xubuntu 16.04 Xenial Xerus

    Re: Old Ubuntu Forums account not linked

    Thread moved to Resolution Centre, where an admin can assist you.
    Please, people, remember to BACKUP before you install that new system. Same if you're upgrading.

    Ubuntu membership via Forums contributions

  3. #3
    Join Date
    May 2007
    Location
    The New Forest
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    Hidden!
    Distro
    Xubuntu

    Re: Old Ubuntu Forums account not linked

    You need to change the e-mail at SSO to the same one which you have here - a gmail address.

    Once you've changed that, let us know and we can disassociate this account and all will be back to normal.

  4. #4
    Join Date
    Dec 2013
    Beans
    2

    Re: Old Ubuntu Forums account not linked

    Thanks, right, the email in question is indeed present in my email list in SSO. I hoped that would be enough -- but this wss silly in retrospect, since ubuntuforums.org doesn't get the list of emails but only one email. Now I have made that email the preferred one and it is indeed passed to ubuntu forums. Could you please dissociate this one? Thank you.

  5. #5
    Join Date
    Jan 2006
    Location
    Not heaven... Iowa
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    Hidden!
    Distro
    Ubuntu

    Re: Old Ubuntu Forums account not linked

    I disassociated this account. When you log out, and back in, SSO should link with the old account.
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad]
    IRC channel: #ubuntu-us-ia on irc.freenode.net

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