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Thread: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

  1. #1
    Join Date
    Nov 2013
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    Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    HI there, just experiencing problems with the blutooth and the wifi after upgrading ubuntu 13.10 on my asus x301a.
    Tried to fix the bug following some of the many suggestions found on several forums (including this one http://ubuntuforums.org/showthread.php?t=2181558 ), but unfortunately had luck so far s i m a complete ignorant.... . i was wondering if someone could help me in making this laptop work...

  2. #2
    Join Date
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    Ubuntu 12.04 Precise Pangolin

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    Hi giuliascialacqua ! Welcome to the forums !

    Let's check if you indeed have the same problem. Have you performed the "verify" part of the first post?

    Please open a terminal (Ctrl-Alt-T) and enter the following commands in it (you may copy-paste these to avoid typos) -
    Code:
    lspci -nnk | grep -iA2 net
    rfkill list all
    And post back their outputs here.

    While posting the outputs, please use 'Code' tags. It preserves the output's formatting and makes the post cleaner, compact and more readable. To see a quick 'HowTo' with screenshots, please follow the "Using Code Tags" link in my signature.
    Varun
    Help others by marking threads as [SOLVED], if they are. (See how)
    Wireless Script | Use Code Tags
    Am I not replying your post? This is why.

  3. #3
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    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    thanks, here's the 1st output

    Code:
    ubuntu@ubuntu-X301A:~$ lspci -nnk grep -iA2 net
    Usage: lspci [<switches>]
    
    
    Basic display modes:
    -mm		Produce machine-readable output (single -m for an obsolete format)
    -t		Show bus tree
    
    
    
    Display options:
    -v		Be verbose (-vv for very verbose)
    -k		Show kernel drivers handling each device
    -x		Show hex-dump of the standard part of the config space
    -xxx		Show hex-dump of the whole config space (dangerous; root only)
    -xxxx		Show hex-dump of the 4096-byte extended config space (root only)
    -b		Bus-centric view (addresses and IRQ's as seen by the bus)
    -D		Always show domain numbers
    
    
    Resolving of device ID's to names:
    -n		Show numeric ID's
    -nn		Show both textual and numeric ID's (names & numbers)
    -q		Query the PCI ID database for unknown ID's via DNS
    -qq		As above, but re-query locally cached entries
    -Q		Query the PCI ID database for all ID's via DNS
    
    
    Selection of devices:
    -s [[[[<domain>]:]<bus>]:][<slot>][.[<func>]]	Show only devices in selected slots
    -d [<vendor>]:[<device>]			Show only devices with specified ID's
    
    
    Other options:
    -i <file>	Use specified ID database instead of A2
    -p <file>	Look up kernel modules in a given file instead of default modules.pcimap
    -M		Enable `bus mapping' mode (dangerous; root only)
    
    
    PCI access options:
    -A <method>	Use the specified PCI access method (see `-A help' for a list)
    -O <par>=<val>	Set PCI access parameter (see `-O help' for a list)
    -G		Enable PCI access debugging
    -H <mode>	Use direct hardware access (<mode> = 1 or 2)
    -F <file>	Read PCI configuration dump from a given file
    and here is the 2nd
    Code:
    ubuntu@ubuntu-X301A:~$ rfkill list all
    0: phy0: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no
    1: hci0: Bluetooth
    	Soft blocked: no
    	Hard blocked: no
    2: asus-wlan: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no
    3: asus-bluetooth: Bluetooth
    	Soft blocked: no
    	Hard blocked: no

  4. #4
    Join Date
    Mar 2010
    Location
    India
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    Ubuntu 12.04 Precise Pangolin

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    Quote Originally Posted by giuliascialacqua View Post
    Code:
    ubuntu@ubuntu-X301A:~$ lspci -nnk grep -iA2 net
    There is a 'pipe' (|) symbol between -nnk and grep. It is on the same key as '\' on my US-104 type keyboard.

    However, you don't seem to have the problem discussed in the thread you linked to (or you successfully worked around it) -
    Code:
    ubuntu@ubuntu-X301A:~$ rfkill list all
    0: phy0: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no
    Please follow the "Wireless Script" link in my signature, download and run the script as per instructions there, and post back the report it generates. It also contains the output of the 'lspci' command, so you don't need to run it separately, just post back the report generated by the script.
    Varun
    Help others by marking threads as [SOLVED], if they are. (See how)
    Wireless Script | Use Code Tags
    Am I not replying your post? This is why.

  5. #5
    Join Date
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    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    Told you i'm a complete ignorant just started using linux

    Code:
    ubuntu@ubuntu-X301A:~$ lspci -nnk | grep -iA2 net02:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01)
    	Subsystem: AzureWave Device [1a3b:2c97]
    	Kernel driver in use: ath9k
    --
    03:00.2 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0a)
    	Subsystem: ASUSTeK Computer Inc. Device [1043:14f7]
    	Kernel driver in use: r8169


    Code:
    57264241/wireless_script && chmod +x wireless_script && ./wireless_script--2013-11-11 15:08:35--  http://dl.dropbox.com/u/57264241/wireless_script
    Resolving dl.dropbox.com (dl.dropbox.com)... 50.19.217.32
    Connecting to dl.dropbox.com (dl.dropbox.com)|50.19.217.32|:80... connected.
    HTTP request sent, awaiting response... 302 FOUND
    Location: http://dl.dropboxusercontent.com/u/57264241/wireless_script [following]
    --2013-11-11 15:08:35--  http://dl.dropboxusercontent.com/u/57264241/wireless_script
    Resolving dl.dropboxusercontent.com (dl.dropboxusercontent.com)... 23.21.82.216
    Connecting to dl.dropboxusercontent.com (dl.dropboxusercontent.com)|23.21.82.216|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 4112 (4,0K) [text/plain]
    Saving to: ‘wireless_script’
    
    
    100%[========================>] 4.112       --.-K/s   in 0,002s  
    
    
    Last-modified header missing -- time-stamps turned off.
    2013-11-11 15:08:36 (2,57 MB/s) - ‘wireless_script’ saved [4112/4112]
    
    
    [sudo] password for ubuntu: 
    
    
    Results archived in "wireless-info.tar.gz", as they exceed the 19.5 kB size limit for .txt files on the Ubuntu Forums

  6. #6
    Join Date
    Nov 2013
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    6

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    sorry... connection just went down !here is the script copy
    Code:
    #!/bin/bash
    #
    # Copyright (c) 2012
    #
    # Authors: Wild Man, Krytarik
    # Helpers: anewguy, chili555, llua
    #
    # This script gathers the infos necessary for troubleshooting a wireless
    # connection and saves them in a text file, wrapping it in an archive if it
    # exceeds the size limit of 19.5 kB for .txt files on the Ubuntu Forums.
    #
    ############################################################################
    #
    # This program is free software: you can redistribute it and/or modify
    # it under the terms of the GNU General Public License as published by
    # the Free Software Foundation, either version 3 of the License, or
    # (at your option) any later version.
    #
    # This program is distributed in the hope that it will be useful,
    # but WITHOUT ANY WARRANTY; without even the implied warranty of
    # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
    # GNU General Public License for more details.
    #
    # You should have received a copy of the GNU General Public License
    # along with this program.  If not, see <http://www.gnu.org/licenses/>.
    #
    
    
    FILEBASE="wireless-info"
    MODMATCHES="(air|ath|carl|at7|iwl|ipw|rtl8|rt2|rt3|8192cu|8192du|rt5|rt6|rt7|rtl|r818|r871|ssb|wl|b43|bcma|brcm|eth1|ndis|wlan0|firm|etork)[^[:punct:] ]*"
    exec 3>&1 4>&2
    exec 1> $FILEBASE.txt 2> /dev/null
    if [ "$?" != "0" ]; then
        printf "\nCould not write target file \"$FILEBASE.txt\", aborting.\n\n"
        exit 1
    fi
    printf "\n*************** info trace ***************\n"
    printf "\n***** uname -a *****\n\n"
    uname -a
    printf "\n***** lsb_release *****\n\n"
    lsb_release -idrc
    printf "\n***** lspci *****\n\n"
    lspci -nnk | grep -iA2 net
    printf "\n***** lsusb *****\n\n"
    lsusb
    printf "\n***** PCMCIA Card Info *****\n\n"
    pccardctl info
    printf "\n***** iwconfig *****\n\n"
    iwconfig
    printf "\n***** rfkill *****\n\n"
    rfkill list all
    printf "\n***** lsmod *****\n\n"
    lsmod | egrep "(^|[[:punct:] ])${MODMATCHES}([[:punct:] ]|$)"
    printf "\n***** nm-tool *****\n"
    nm-tool
    printf "\n***** NetworkManager.state *****\n"
    cat /var/lib/NetworkManager/NetworkManager.state
    printf "\n***** NetworkManager.conf *****\n\n"
    grep -v '^#' /etc/NetworkManager/NetworkManager.conf
    if [ -f /etc/NetworkManager/nm-system-settings.conf ]; then
        printf "nm-system-settings.conf (used up to 10.04):\n"
        grep -v '^#' /etc/NetworkManager/nm-system-settings.conf
    fi
    printf "\n***** interfaces *****\n\n"
    cat /etc/network/interfaces | sed -r 's/wpa-psk [[:graph:]]+/wpa-psk <WPA key removed>/'
    printf "\n***** iwlist *****\n\n"
    if [ -t 0 ]; then
        sudo iwlist scan || echo "Aquiring of root rights failed."
    elif [ -x /usr/bin/gksudo ]; then
        gksudo iwlist scan || echo "Aquiring of root rights failed."
    elif [ -x /usr/bin/kdesudo ]; then
        kdesudo iwlist scan || echo "Aquiring of root rights failed."
    else
        echo "No way to aquire root rights found."
    fi
    printf "\n***** resolv.conf *****\n\n"
    grep -v '^#' /etc/resolv.conf
    printf "\n***** blacklist *****\n"
    for CONFFILE in /etc/modprobe.d/*.conf; do
        if [[ -n $(egrep -v '/etc/modprobe.d/(alsa-base|blacklist-(firewire|framebuffer|modem|oss|watchdog)|fglrx|nvidia)' <<< $CONFFILE) ]]; then
    	BLACKLIST=$(grep '^blacklist' $CONFFILE)
    	if [ -n "$BLACKLIST" ]; then
    	    printf "\n[%s]\n%s\n" $CONFFILE "$BLACKLIST"
    	fi
        fi
    done
    printf "\n***** modinfo *****\n\n"
    MODULNAMES=$(lsmod | egrep "^$MODMATCHES" | awk '{print $1}')
    for MODULE in $MODULNAMES; do
        modinfo $MODULE
        echo
    done
    printf "\n***** udev rules *****\n"
    egrep '^(#.*device|[^#]|$)' /etc/udev/rules.d/70-persistent-net.rules
    printf "\n***** dmesg *****\n\n"
    dmesg | egrep "[[:punct:] ]${MODMATCHES}[[:punct:] ]"
    printf "\n****************** done ******************\n\n"
    exec 1>&3 3>&-
    exec 2>&4 4>&-
    sed -r -i 's/([[:alnum:]][[:alnum:]]:){5}[[:alnum:]][[:alnum:]]/<MAC address removed>/' $FILEBASE.txt
    if [ $(stat -c %s $FILEBASE.txt) -gt 19968 ]; then
        tar -czf $FILEBASE.tar.gz $FILEBASE.txt
        rm -f $FILEBASE.txt
        printf "\nResults archived in \"%s.tar.gz\", as they exceed the 19.5 kB size limit for .txt files on the Ubuntu Forums.\n\n" "$FILEBASE"
    else
        printf "\nResults saved in \"%s.txt\".\n\n" "$FILEBASE"
    fi

  7. #7
    Join Date
    Mar 2010
    Location
    India
    Beans
    8,175
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    No worries with the 'ignorant' part, I don't know what that is

    Anyway, what you posted above is the script itself. Please post back the "wireless-info.tar.gz" as attachment. That is the report we need to see.
    Varun
    Help others by marking threads as [SOLVED], if they are. (See how)
    Wireless Script | Use Code Tags
    Am I not replying your post? This is why.

  8. #8
    Join Date
    Nov 2013
    Beans
    6

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    ...ops
    Attached Files Attached Files

  9. #9
    Join Date
    Mar 2010
    Location
    India
    Beans
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    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    Are you in Albania?

    The first problem -
    Code:
    ***** lsmod *****
    
    b43                   356285  0 
    bcma                   40966  1 b43
    ssb                    51596  1 b43
    ath9k                 135969  0 
    ath9k_common           13619  1 ath9k
    ath9k_hw              429197  2 ath9k_common,ath9k
    ath                    19187  3 ath9k_common,ath9k,ath9k_hw
    mac80211              513247  2 b43,ath9k
    ath3k                  13110  0 
    bluetooth             323534  23 bnep,ath3k,btusb,rfcomm
    cfg80211              401436  4 b43,ath,ath9k,mac80211
    What is b43 doing in there? Did you use a USB adapter that uses a broadcom chip? If not, b43 shouldn't have been loaded. Please post the output of -
    Code:
    grep -v ^# /etc/modules
    grep -v ^# /etc/rc.local
    Second problem, related to the question I asked in the first line -
    Code:
    [  230.461762] ath: Country alpha2 being used: AL
    [  230.461765] ath: Regpair used: 0x3
    [  230.544604] wlan0: AP <MAC address removed> changed bandwidth, new config is 2442 MHz, width 1 (2442/0 MHz)
    [  230.544615] wlan0: AP <MAC address removed> changed bandwidth in a way we can't support - disconnect
    Is your router set to use correct frequency ranges as specified by Albania's regulation rules? Or are you actually in a different country?

    The valid frequency range for Albania seems to be from 2.402 GHz to 2.482 GHz @ 20 KHz, with max transmission power being 20 dBm. Make sure your router's frequency settings are within these ranges. Refer to your router's manual to see where to check (or change) that.
    Varun
    Help others by marking threads as [SOLVED], if they are. (See how)
    Wireless Script | Use Code Tags
    Am I not replying your post? This is why.

  10. #10
    Join Date
    Nov 2013
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    6

    Re: Wifi and blutooth problem after upgrading ubuntu 13.10 on my asus

    I'm in italy not too far from albania though
    Code:
    ubuntu@ubuntu-X301A:~$ grep -v ^# /etc/modules
    
    loop
    lp
    b43
    b43
    Code:
    ubuntu@ubuntu-X301A:~$ grep -v ^# /etc/rc.local
    
    
    iwconfig wlan0 rate 5.5M exit 0

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