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Thread: Laptop boots into recovery: ROM image update denied

  1. #1
    Join Date
    Apr 2006
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    12

    Laptop boots into recovery: ROM image update denied

    Greetings:

    My laptop is booting into the recovery section of BIOS setup. It says:

    ROM image update denied
    EFI_NOT_FOUND: Rom image is not loaded

    If I escape out of the BIOS setup, it proceeds to boot normally (or nearly normally - I no longer get sound on YouTube but sound works otherwise; this may be an unrelated issue).

    What should I do to clear up the boot issue?

    Machine info:
    system76driver version 13.04.10
    Ubuntu 13.04
    kernel: 3.8.0-31-generic #46-Ubuntu SMP
    model: lemu4

    Thanks,
    -- Mark
    Last edited by GatoViejo; October 5th, 2013 at 05:47 PM.

  2. #2
    Join Date
    Oct 2013
    Beans
    1

    Re: Laptop boots into recovery: ROM image update denied

    Same issue as you-just happened today. Same OS and lemur4.

    How do you escape out of bios? I choose exit without saving but it keeps booting into bios.

  3. #3
    Join Date
    Apr 2006
    Beans
    12

    Re: Laptop boots into recovery: ROM image update denied

    I just hit escape and exit without saving and it proceeds to boot normally.

    I entered a support ticket on this and they said that the EFI shell option can be disabled in the BIOS, but they were not specific about how and I have not yet found that option.

    Can you boot to a dvd or a usb device?

  4. #4
    Join Date
    Sep 2011
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    9

    Re: Laptop boots into recovery: ROM image update denied

    Quote Originally Posted by GatoViejo View Post
    I just hit escape and exit without saving and it proceeds to boot normally.

    I entered a support ticket on this and they said that the EFI shell option can be disabled in the BIOS, but they were not specific about how and I have not yet found that option.
    Did you figure out how to solve it?

    I'm having this same issue, and it happened after installing qemu-kvm and restarting. After that, I prompt everytime to BIOS with the error message:

    "ROM image update denied EFI_NOT_FOUND ROM image is not loaded "

    So far, I haven't found a workaround.

  5. #5
    Join Date
    Aug 2010
    Location
    Rochester, NY, US
    Beans
    30
    Distro
    Xubuntu

    Re: Laptop boots into recovery: ROM image update denied

    I just ran into this same issue, yesterday. I've reviewed every single detail I could find in the BIOS setup, and I have not found a fix. There's a boot override option that allows me to select my SSD drive and boot normally, but I get bounced to that recovery error message in the BIOS setup every time I reboot.

    System76 Model: lemu4
    OS Version: Ubuntu, 14.04, trusty
    Kernel Version: 3.13.0-27-generic

  6. #6
    Join Date
    Aug 2010
    Location
    Rochester, NY, US
    Beans
    30
    Distro
    Xubuntu

    Re: Laptop boots into recovery: ROM image update denied

    I was finally able to resolve this merely by fully powering off my laptop! System76 support suggested I reset BIOS to default settings and fully power off. I had already tried default settings (and just about everything else), but I was always using either the Save Changes and Reset or Discard Changes and Reset option (or the Boot Override). I never fully powered down. Once I did so, everything is back to normal. I have no idea what caused this issue to begin with, and System76 has never been able to reproduce it.

  7. #7
    Join Date
    Apr 2015
    Beans
    1

    Re: Laptop boots into recovery: ROM image update denied

    Quote Originally Posted by jamiekrug View Post
    I was finally able to resolve this merely by fully powering off my laptop! System76 support suggested I reset BIOS to default settings and fully power off. I had already tried default settings (and just about everything else), but I was always using either the Save Changes and Reset or Discard Changes and Reset option (or the Boot Override). I never fully powered down. Once I did so, everything is back to normal. I have no idea what caused this issue to begin with, and System76 has never been able to reproduce it.
    Hi, How to solve this problem, Just power off fully?

  8. #8
    Join Date
    Aug 2010
    Location
    Rochester, NY, US
    Beans
    30
    Distro
    Xubuntu

    Re: Laptop boots into recovery: ROM image update denied

    Quote Originally Posted by rayx2 View Post
    Hi, How to solve this problem, Just power off fully?
    Yes, simply power off fully, then power on--not just reboot without power off.

  9. #9
    Join Date
    Jan 2010
    Beans
    615

    Re: Laptop boots into recovery: ROM image update denied

    since hackers can't do a BIOS update with a manual power cycle then this is safe for EFI to allow. keep this in mind for other EFI machines when windows 8 needs to go away.
    Wanted: Linux supported HD-SDI capture card to I-Frame-Only MP4 or VP8

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