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Thread: Can't get connect to internet on 10.04

  1. #1
    Join Date
    Aug 2013
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    6

    Question Can't get connect to internet on 10.04

    I'm on ver. 10.04 and I'm not that technical (though I know how to access a terminal but don't know anything much about commands). Suddenly lately I haven't been able to access the internet using Firefox or Evolution. Firefox comes up working offline. I can't access the router through my desktop either. It's a wired ethernet connection but I'm not sure what the settings are like now as I've now gone through several attempted changes to get it to work.
    I think I should have updated my os a while ago so I guess that's what I should do next if I get connected again. I've got successful access through a wired laptop connection to the same router.
    Could anyone help me get my connection back up?

    Thanks

  2. #2
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    7,094
    Distro
    Ubuntu Gnome 14.04 Trusty Tahr

    Re: Can't get connect to internet on 10.04

    Please open a terminal on the 10.04 system and show these outputs:
    Code:
    uname -a
    lspci -nnk | grep -iA2 net
    lsusb
    lsmod
    iwconfig
    cat /etc/network/interfaces
    cat /etc/resolv.conf
    ifconfig -a

  3. #3
    Join Date
    Aug 2013
    Beans
    6

    Re: Can't get connect to internet on 10.04

    Thanks for replying, I hope you can help! Here's the output though I seem to have lost the formattting in the table part. If it matters maybe you could suggest how I transfer the info from ubuntu to windows programs:

    Code:
    dad@SilverServer:~$ uname -a
    Linux SilverServer 2.6.32-50-generic #112-Ubuntu SMP Tue Jul 9 20:29:14 UTC 2013 i686 GNU/Linux
    dad@SilverServer:~$ lspci -nnk | grep -iA2 net
    05:02.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5702X Gigabit Ethernet [14e4:16a6] (rev 02)
     Kernel driver in use: tg3
     Kernel modules: tg3
    --
    05:0d.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)
     Kernel driver in use: 8139too
     Kernel modules: 8139too, 8139cp
    dad@SilverServer:~$ lsusb
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 003: ID 07ab:fcf6 Freecom Technologies 
    Bus 001 Device 002: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub"
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    dad@SilverServer:~$ lsmod
    Module                  Size  Used by
    nls_iso8859_1           3249  1 
    nls_cp437               4919  1 
    vfat                    8933  1 
    fat                    47767  1 vfat
    usb_storage            40033  1 
    binfmt_misc             6523  1 
    snd_cmipci             30437  2 
    fbcon                  35102  71 
    tileblit                1999  1 fbcon
    font                    7557  1 fbcon
    bitblit                 4707  1 fbcon
    softcursor              1189  1 bitblit
    gameport                9089  1 snd_cmipci
    vga16fb                11385  0 
    vgastate                8961  1 vga16fb
    snd_pcm_oss            35308  0 
    snd_mixer_oss          13746  1 snd_pcm_oss
    snd_pcm                70694  2 snd_cmipci,snd_pcm_oss
    snd_page_alloc          7076  1 snd_pcm
    snd_opl3_lib            8966  1 snd_cmipci
    snd_hwdep               5412  1 snd_opl3_lib
    snd_mpu401_uart         5649  1 snd_cmipci
    snd_seq_dummy           1338  0 
    snd_seq_oss            26722  0 
    snd_seq_midi            4557  0 
    snd_rawmidi            19056  2 snd_mpu401_uart,snd_seq_midi
    snd_seq_midi_event      6003  2 snd_seq_oss,snd_seq_midi
    radeon                678607  2 
    snd_seq                47295  6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
    ttm                    49847  1 radeon
    drm_kms_helper         29329  1 radeon
    snd_timer              19130  3 snd_pcm,snd_opl3_lib,snd_seq
    snd_seq_device          5700  6 snd_opl3_lib,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
    drm                   163779  4 radeon,ttm,drm_kms_helper
    snd                    54244  16 snd_cmipci,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_opl3_lib,snd_hwdep,snd_mpu401_uart,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
    ppdev                   5259  0 
    e7xxx_edac              3750  0 
    i2c_algo_bit            5028  1 radeon
    soundcore               6620  1 snd
    edac_core              37331  1 e7xxx_edac
    parport_pc             25962  1 
    psmouse                63677  0 
    intel_agp              24375  1 
    agpgart                31724  3 ttm,drm,intel_agp
    shpchp                 28835  0 
    serio_raw               3978  0 
    lp                      7060  0 
    parport                32635  3 ppdev,parport_pc,lp
    8139too                18545  0 
    floppy                 53016  0 
    8139cp                 16186  0 
    mii                     4381  2 8139too,8139cp
    tg3                   109356  0 
    aic79xx               138122  2 
    scsi_transport_spi     21096  1 aic79xx
    dad@SilverServer:~$ iwconfig
    lo        no wireless extensions.
    
    eth0      no wireless extensions.
    
    eth1      no wireless extensions.
    Code:
    dad@SilverServer:~$ cat /etc/network/interfaces
    auto lo
    iface lo inet loopback
    Code:
    dad@SilverServer:~$ cat /etc/resolv.conf
    # Generated by NetworkManager
    Code:
    dad@SilverServer:~$ ifconfig -a
    eth0      Link encap:Ethernet  HWaddr 00:0f:20:69:c5:0a  
              BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
              Interrupt:21 
    
    eth1      Link encap:Ethernet  HWaddr 00:0e:2e:f1:76:40  
              BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
              Interrupt:22 Base address:0x2000 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:240 errors:0 dropped:0 overruns:0 frame:0
              TX packets:240 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:18776 (18.7 KB)  TX bytes:18776 (18.7 KB)
    Last edited by Iowan; August 27th, 2013 at 09:56 PM. Reason: added [code] tags

  4. #4
    Join Date
    Aug 2011
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    Berlin, Germany
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    Ubuntu Gnome 14.04 Trusty Tahr

    Re: Can't get connect to internet on 10.04

    You need nameservers:
    Code:
    echo -e "nameserver 8.8.8.8\nnameserver 8.8.4.4" | sudo tee -a /etc/resolv.conf
    sudo /etc/init.d/networking restart
    Remove the profiles in "cable" and "DSL" in the network-manager applet and reboot.

  5. #5
    Join Date
    Aug 2013
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    6

    Re: Can't get connect to internet on 10.04

    Should i have typed in the code literally as shown or change the 8.8.8.8 and 'namserver' parts with my info?
    I also did what you asked in the network manager parts.
    But after the reboot I still have the same problem and no profiles are showing in the network manager (if they're supposed to reappear?)

  6. #6
    Join Date
    Aug 2013
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    6

    Re: Can't get connect to internet on 10.04

    Sorry I'll have to revisit this tomorrow. Thanks for your help so far.

  7. #7
    Join Date
    Aug 2011
    Location
    Berlin, Germany
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    Distro
    Ubuntu Gnome 14.04 Trusty Tahr

    Re: Can't get connect to internet on 10.04

    Do you use a single modem or a router? Did you receive Login/password of your ISP?

  8. #8
    Join Date
    Aug 2013
    Beans
    6

    Re: Can't get connect to internet on 10.04

    It's a router. But the browser won't connect to the router's address (and I've unchecked 'work offline') I've got the login/password for the router, I have a separate one for my broadband supplier account and another for host of my mailboxes.

  9. #9
    Join Date
    Aug 2013
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    Re: Can't get connect to internet on 10.04

    I've solved this problem by downloading a new version of Ubuntu! Thanks for your interest and help. I'm really really sorry for not clearing this thread up earlier.

  10. #10
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
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    12,562
    Distro
    Lubuntu 17.10 Artful Aardvark

    Re: Can't get connect to internet on 10.04

    Good, please mark it 'solved' using Thread Tools.
    If you install Buntu 17.10 remember to download a new ISO file.

    Old files might contain a bug which can damage UEFI hardware. Updating an existing installation and upgrading to 17.10 (if one has faith in upgrades in general) are safe.

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