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Thread: error 401 on ubuntu1/deja-dup restore

  1. #1
    Join Date
    Dec 2009
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    74

    error 401 on ubuntu1/deja-dup restore

    Hello

    I crashed my pangolin, brought it back with a fresh install, and now I want to recover my home directory from the ubuntu1/deja-dup backup that they give you when you buy a system76 computer.

    I went through the restore process, and I got error 401. In http this is a "not authorized" error, but I'm not sure about deja-dup. I expect it is the same. There is a fair amount written about deja-dup and this error on the web, but none of it was very useful. Mostly it said it was a server-side error, nothing I could fix.

    As for work arounds, my backups are encrypted, so I am not sure how to download them manually and then decrypt them. I know the decryption password, but that's all.

    Thanks for any help.

  2. #2
    Join Date
    Oct 2007
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    Aurora, CO
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    2,564
    Distro
    Ubuntu

    Re: error 401 on ubuntu1/deja-dup restore

    You 'll need to ensure that you're logged in to Ubuntu One before attempting the restore. You can check this by looking for the "Ubuntu One" folder in your home folder. In 13.04 or later, you'll also get a cloud icon in the upper panel (without a "pause" icon in it).

    then you should be able to restore from Ubuntu One.
    Ian Santopietro - System76 Technical Support.
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  3. #3
    Join Date
    Dec 2009
    Beans
    74

    Re: error 401 on ubuntu1/deja-dup restore

    I realized I was in the wrong forum, and posted the question in the Ubuntu One forum, and received an answer. Here is the thread: http://ubuntuforums.org/showthread.php?t=2170096

    Thanks very much.

  4. #4
    Join Date
    Jan 2006
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    Not heaven... Iowa
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    Hidden!
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    Ubuntu

    Re: error 401 on ubuntu1/deja-dup restore

    Closed:
    Discussion can continue in that thread...
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