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Thread: Galago UltraPro touchpad, keyboard and wifi issues

  1. #21
    Join Date
    Oct 2013
    Beans
    13

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Quote Originally Posted by JBrechtel View Post
    moschops - since more than a few weeks have passed....How's the keyboard now?
    My Galago Ultrapro arrived a few days ago and, let me say, I've had zero problems with the keyboard. Apparently System76 replaced the keyboards a third time, and it works great: no problems with the machine so far.

  2. #22
    Join Date
    Nov 2013
    Beans
    10

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    I just got mine today. This touchpad BLOWS.

    I'm coming from 7+ years of using an IBM / Lenovo Thinkpad. Now those things have the perfect keyboard and touchpad. I just can't get used to this touchpad. The pointer is very inaccurate, and jumps whenever i press the thing to click. Super annoying and innaccurate.

    Also, Why doesn't it have 3 buttons like the Lenovo? **** the multitouch. Also, How do I configure the multitouch? I can't figure out how to do a middle click. Very useful feature to paste things, as well as auto-open things in a new browser tab. I tried a 3 finger touch, nothing. Also, a 2 finger touch doesn't do anything. I just now discovered that clicking the bottom right of the touchpad is like right clicking, and elsewhere is left clicking. But in the System Settings -> Touchpad, I don't see any options for configuring buttons. All I see is settings for configuring primary click (left or right), double click speed pointer speed, disable while typing, natural scrolling, tap to click, and enable two finger scroll.

    Seriously, if there's one thing IBM/Lenovo got right, it was the design of their laptops. Those things were tanks, the keyboard had uber-perfect tactile feedback, and the 3 button touchpad was 100x better than using any multi touch pad. I only got a system 76 because I get a Windows 7 Lenovo laptop from work, and wanted a personal laptop with something different

  3. #23
    Join Date
    Nov 2005
    Beans
    56

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Quote Originally Posted by eightballd View Post
    moschops - since more than a few weeks have passed....How's the keyboard now?
    It still blows but I'm waiting for the replacement from System76 which according to all other reports I've read 100% fixes the problem. Chops to System76 for persevering with working to resolve this even if it took them a couple of tries. I just wish their communication could have been more transparent because as lot of people were quite upset about this and probably a bunch didn't buy the UltraPro because of it. I will be sure to update my negative reports when I have the new KBD installed.

    Assuming it fixes the problem my only other issues would be the lack of support (so far) for track pad palm detection, fragility of the ethernet door, and the disappointing battery life. However I knew the latter was an issue going into it - it's just a feature of the kick-ass i7 quad core processor and keeping the battery size and hence system weight down to something reasonable.

  4. #24
    Join Date
    Oct 2013
    Beans
    13

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Quote Originally Posted by moschops View Post
    It still blows but I'm waiting for the replacement from System76 which according to all other reports I've read 100% fixes the problem. Chops to System76 for persevering with working to resolve this even if it took them a couple of tries. I just wish their communication could have been more transparent because as lot of people were quite upset about this and probably a bunch didn't buy the UltraPro because of it. I will be sure to update my negative reports when I have the new KBD installed.

    Assuming it fixes the problem my only other issues would be the lack of support (so far) for track pad palm detection, fragility of the ethernet door, and the disappointing battery life. However I knew the latter was an issue going into it - it's just a feature of the kick-ass i7 quad core processor and keeping the battery size and hence system weight down to something reasonable.
    While it sucks there isn't palm detection, disabling the trackpad while typing is a pretty solid solution. I've had my galago for about two weeks, now, and feel completely comfortable thanks to said fix. Damn shame the battery life is so poor, though

  5. #25
    Join Date
    Aug 2013
    Beans
    13

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Quote Originally Posted by moschops View Post
    It still blows but I'm waiting for the replacement from System76 which according to all other reports I've read 100% fixes the problem. Chops to System76 for persevering with working to resolve this even if it took them a couple of tries. I just wish their communication could have been more transparent because as lot of people were quite upset about this and probably a bunch didn't buy the UltraPro because of it. I will be sure to update my negative reports when I have the new KBD installed.

    Assuming it fixes the problem my only other issues would be the lack of support (so far) for track pad palm detection, fragility of the ethernet door, and the disappointing battery life. However I knew the latter was an issue going into it - it's just a feature of the kick-ass i7 quad core processor and keeping the battery size and hence system weight down to something reasonable.
    Now that I have the new keyboard, I love this machine. Track pad palm detection I am used to from other laptops. The ethernet door is a dumb design I think. I plugged it in once and couldn't get it back out and the door ended up breaking off. So now I just have a hole there, but I don't really care.

  6. #26
    Join Date
    Oct 2007
    Location
    Aurora, CO
    Beans
    2,564
    Distro
    Ubuntu

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Open up a support ticket; we can send you another Ethernet door.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

  7. #27
    Join Date
    Sep 2009
    Beans
    15

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Can't believe this isn't enabled by default. Even more unbelievable is that this cannot be configured at all!!!

  8. #28
    Join Date
    Sep 2009
    Beans
    15

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Can't believe this isn't enabled by default. Even more unbelievable is that this cannot be configured at all!!!

    Quote Originally Posted by xagent2 View Post
    I just got mine today. This touchpad BLOWS.

    I'm coming from 7+ years of using an IBM / Lenovo Thinkpad. Now those things have the perfect keyboard and touchpad. I just can't get used to this touchpad. The pointer is very inaccurate, and jumps whenever i press the thing to click. Super annoying and innaccurate.

    Also, Why doesn't it have 3 buttons like the Lenovo? **** the multitouch. Also, How do I configure the multitouch? I can't figure out how to do a middle click. Very useful feature to paste things, as well as auto-open things in a new browser tab. I tried a 3 finger touch, nothing. Also, a 2 finger touch doesn't do anything. I just now discovered that clicking the bottom right of the touchpad is like right clicking, and elsewhere is left clicking. But in the System Settings -> Touchpad, I don't see any options for configuring buttons. All I see is settings for configuring primary click (left or right), double click speed pointer speed, disable while typing, natural scrolling, tap to click, and enable two finger scroll.

    Seriously, if there's one thing IBM/Lenovo got right, it was the design of their laptops. Those things were tanks, the keyboard had uber-perfect tactile feedback, and the 3 button touchpad was 100x better than using any multi touch pad. I only got a system 76 because I get a Windows 7 Lenovo laptop from work, and wanted a personal laptop with something different

  9. #29
    Join Date
    Jun 2006
    Location
    UK
    Beans
    Hidden!
    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: Galago UltraPro touchpad, keyboard and wifi issues

    Closed to prevent further necromancy.

    This is a technical support forum, not a chat forum. Please see this sticky:

    System76 forum is provided for SUPPORT questions regarding your hardware and software issues running on System 76 machines.

    Opinion posts have no place here - we provide other sub-forums for chat, notably Ubuntu, Linux and OS Chat and The Cafe.
    If anyone needs help with any issue, please start your own support thread.
    Ubuntu 16.04 Desktop Guide - Ubuntu 14.04 Desktop Guide - Forum Guide to BBCode - IRC #ubuntuforums

    Member: Not Canonical Team

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

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