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Thread: Grey Screen Of Death After Watching Videos

  1. #1
    Join Date
    Jan 2013
    Beans
    110

    Grey Screen Of Death After Watching Videos

    This doesn't happen all the time, but it does happen often enough that it is really frustrating.

    On my pc, I will occasionally be watching a video in full screen mode. When I press the escape key to get out of full screen, sometimes it doesn't work. Instead, the entire screen will go grey or white. The mouse arrow is on the screen and can be moved and I can also hear the audio from the video that was playing. But, there is nothing else on the screen and the only way that I know how to get out of this situation is with a cold boot.

    I am running Ubuntu 12.04 LTS on my laptop.

    Has anyone come across this and know how to gix it?

    Thank you

  2. #2
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
    Beans
    12,637
    Distro
    Lubuntu 17.10 Artful Aardvark

    Re: Grey Screen Of Death After Watching Videos

    Which screen card do you use?
    If you install Buntu 17.10 remember to download a new ISO file.

    Old ISO files might contain a bug which can damage UEFI hardware. Updating an existing installation and upgrading to 17.10 (if one has faith in upgrades in general) are safe.

  3. #3
    Join Date
    Jan 2013
    Beans
    110

    Re: Grey Screen Of Death After Watching Videos

    Quote Originally Posted by mrgs View Post
    Which screen card do you use?
    Could you tell me how I could determine which screen card I am using?

    I just installed Ubuntu and took all of the default settings.

  4. #4
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
    Beans
    12,637
    Distro
    Lubuntu 17.10 Artful Aardvark

    Re: Grey Screen Of Death After Watching Videos

    Let's take the whole system.

    Please run
    Code:
    sudo lshw -sanitize > lshw.txt
    and post lshw.txt in CODE tags.
    If you install Buntu 17.10 remember to download a new ISO file.

    Old ISO files might contain a bug which can damage UEFI hardware. Updating an existing installation and upgrading to 17.10 (if one has faith in upgrades in general) are safe.

  5. #5
    Join Date
    Aug 2011
    Location
    51.8 N 5.8 E
    Beans
    3,864
    Distro
    Xubuntu 17.10 Artful Aardvark

    Re: Grey Screen Of Death After Watching Videos

    Instead of the cold boot, have you tried the Magic SysRq key? It may prevent collateral damage.

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