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Thread: Followed instructions, but no access to previous profile

  1. #1
    Join Date
    Aug 2013
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    0

    Followed instructions, but no access to previous profile

    Hi guys.

    Congrats on getting things back up and running. However, I followed the instructions on the front page and have managed to nork things up still. I now have an Ubuntu One account that uses my original email address to log in, but on entering it to come here I seem to have become bigsilly2, as opposed to BigSilly. Any chance of restoring my previous profile please?

    Many thanks.

  2. #2
    Join Date
    Mar 2006
    Location
    Williams Lake
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Followed instructions, but no access to previous profile

    Your email accounts don't match, your original account, BigSilly used a googlemail account when you created that account, and bigsilly2 is using a gmail account, please set the googlemail account as your primary SSO email.

  3. #3
    Join Date
    Aug 2013
    Beans
    0

    Re: Followed instructions, but no access to previous profile

    It's the same! OK, I'll pop back into it and set it as googlemail. Thanks for HU.

  4. #4
    Join Date
    Aug 2013
    Beans
    0

    Re: Followed instructions, but no access to previous profile

    Done, but still logging me in as bigsilly2.

  5. #5
    Join Date
    May 2007
    Location
    The New Forest
    Beans
    Hidden!
    Distro
    Xubuntu

    Re: Followed instructions, but no access to previous profile

    Try logging out and in now please.

    If you login as bigsilly - please PM me, thanks

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