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Thread: I need help to login

  1. #1
    Join Date
    Aug 2013
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    I need help to login

    Can I also request assistance with recovering an account on Ubuntu forums?

    This is posted using a new account and a borrowed email account.

    The original account was called PhilWig.



    Every time I try to login it



    1. accepts my email address/password,

    2. asks: "Ubuntu Forums has requested some personal information, please choose what you would like to share:" My name and email are correct on this page.

    3. Asks me to confirm my email address, then complains that it's already in use.



    The reset password option puts me back at the forum as a guest without seemingly doing anything.



    What am I doing wrong?



    Phil

  2. #2
    Join Date
    Mar 2006
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    Ubuntu Development Release

    Re: I need help to login

    Moved to the Resolution Centre, as this is the best place to get your problem solved.

  3. #3
    Join Date
    Jan 2006
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    Not heaven... Iowa
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    Re: I need help to login

    I'm probably telling you what you already know - the two accounts have different email - one is at hotmail, the other hotmail.co.uk. Usernames are different, too.
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad]
    IRC channel: #ubuntu-us-ia on irc.freenode.net

  4. #4
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    Aug 2013
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    Re: I need help to login

    That's right.
    The one linked to hotmail.com is a temporary one set up in order to post the request for help. That email account is borrowed.

    The one I'm trying to invoke is PhilWig with the hotmail.co.uk account and which seems to be completely blocked.

    Regards
    Phil

  5. #5
    Join Date
    May 2007
    Location
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    Xubuntu

    Re: I need help to login

    I have set it up to use the temp mail address to let you login if that's what you're asking?

    I ahve disassociated as well.

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