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Thread: Accidentally made a new account instead of merging with old account

  1. #1
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    Accidentally made a new account instead of merging with old account

    I messed up when configuring Ubuntu SSO and accidentally created a new account instead of merging with my existing one. My old account was Zachs-Kappler, it either had <snip> assigned to it for an email address. I had recently made the move to GMail for convenience since everything I currently use plugs into my Google account. I can confirm any information about my old account if it helps.
    Last edited by cariboo; August 1st, 2013 at 08:48 PM.

  2. #2
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    Re: Accidentally made a new account instead of merging with old account

    Your account uses the first email address you posted, which I have removed for safety. Change your SSO primary email to that to log into your account. Once you've logged in, you can change your SSO primary email address to anything you want.

  3. #3
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    Re: Accidentally made a new account instead of merging with old account

    After setting my SSO primary email address to what it originally was for the old account, it still logs me in as jet-metalsonic500 and it will not let me change the email address for this forum account because it is in use. Anything else I can try?

  4. #4
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    Re: Accidentally made a new account instead of merging with old account

    I disassociated the accounts - log out and back in.
    I haven't verified email addresses yet.
    [edit]I'm not seeing a Zachs-Kappler account - found a Zachs Kappler, though
    Last edited by Iowan; August 1st, 2013 at 09:22 PM.
    Linux User #415691 Ubuntu User #8629
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  5. #5
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    Re: Accidentally made a new account instead of merging with old account

    Try now please.

    We have to remove the openid field, it's hard for us to do that until we know you've set address correctly at login.ubuntu.com

  6. #6
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    Re: Accidentally made a new account instead of merging with old account

    Try now please.

    We have to remove the openid field, it's hard for us to do that until we know you've set address correctly at login.ubuntu.com

  7. #7
    Join Date
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    Re: Accidentally made a new account instead of merging with old account

    I see Zachs Kappler is back, so I'll mark this one done...
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad]
    IRC channel: #ubuntu-us-ia on irc.freenode.net

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