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Thread: Can't download drivers?

  1. #1
    Join Date
    May 2013
    Beans
    15

    Can't download drivers?

    When ever I try to download driver using Additonal Drivers, the installation fails an additional wndow opens saying "Sorry, installation of this driver failed. Please have a look at the log file for details: /var/log/jockey.log". Does anyone know what this means and how to fix it? Thanks!

  2. #2
    Join Date
    Sep 2006
    Beans
    1,495
    Distro
    Ubuntu 18.04 Bionic Beaver

    Re: Can't download drivers?

    Hello,

    you might have to install this driver by yourself. Providing more information on what you want to install will provide answers suitable to your needs. Also, have you seen the file in question in order to realise what the problem might be?

    Regards!

  3. #3
    Join Date
    Nov 2007
    Location
    Wisconsin
    Beans
    1,139

    Re: Can't download drivers?

    Quote Originally Posted by Nate Hofmann View Post
    When ever I try to download driver using Additonal Drivers, the installation fails an additional wndow opens saying "Sorry, installation of this driver failed. Please have a look at the log file for details: /var/log/jockey.log". Does anyone know what this means and how to fix it? Thanks!
    The system could not install the driver.
    There is a detailed log of the failure at /var/log/jockey.log
    Open that file, and copy-and-paste the contents here.
    Then we can tell you more.

  4. #4
    Join Date
    May 2013
    Beans
    15

    Re: Can't download drivers?

    I have no clue how to open the" /var/log/jockey.log" file. Please help?

  5. #5
    Join Date
    Jun 2006
    Location
    Nux Jam
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Can't download drivers?

    open a terminal (from the menu) and glance at the details of :

    cat /var/log/jockey.log

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