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Thread: USB Keyboard and Mouse not working during installation

  1. #1
    Join Date
    Jul 2013
    Beans
    4

    Unhappy USB Keyboard and Mouse not working during installation

    Hello. I'm trying to dual boot windows 7 and Kubuntu 13.04. However, after the booting process, once I get to the screen where it asks me if I want to try kubuntu or install it, my keyboard and mouse stop working. They work just fine in the bios and my Windows 7 install.


    I've tried kubuntu 12.04 and 13.04, both amd64. I have also tried reconnecting both keyboard and mouse, but it didn't work. Once the installer opens up, they lights on my kb and mouse turn off and they stop working.










    I'm rather new to linux and dual booting, so any help would be greatly appreciated. Thanks.


    #edit: Here's my pc hardware.
    Keyboard:
    Logitech G110 Black USB Wired LED Backlighting Gaming Keyboard

    Mouse:
    Logitech G9x Black Two modes scroll USB Wired Laser 5700 dpi Gaming Mouse

    Motherboard:
    GIGABYTE GA-970A-UD3 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard

    Processor:
    AMD Phenom II x4 955 @ 3.2 GHz

    Video card:
    SAPPHIRE Vapor-X 100358VXL Radeon HD 7770 GHz Edition 1GB 128-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card

    RAM:
    G.SKILL Ripjaws Series (4 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-4GBRL
    .
    Last edited by some guy named dave; September 11th, 2013 at 07:51 PM. Reason: resolved

  2. #2
    Join Date
    Jul 2013
    Beans
    4

    Re: USB Keyboard and Mouse not working during installation

    I've tried everything I can think of, and I've been googling this for hours and haven't found anything helpful. Any suggestions on this before I give up?

  3. #3
    Join Date
    Feb 2010
    Beans
    63
    Distro
    Kubuntu 12.04 Precise Pangolin

    Re: USB Keyboard and Mouse not working during installation

    Maybe try the install with a standard mouse and keyboard? These things happen in the FOSS world because manufacturers don't often design for FOSS compatibility.
    Don't Pirate Just Share

  4. #4
    Join Date
    Jul 2013
    Beans
    4

    Re: USB Keyboard and Mouse not working during installation

    I tried $10 logitech keyboard & mouse (USB) - nothing fancy, same result. They aren't detected or something. A ps/2 keyboard works, thought this motherboard only has one ps/2 slot. And using a ps/2 doesn't solve the USB problem.


    Any other ideas?

  5. #5
    Join Date
    Apr 2012
    Beans
    2

    Re: USB Keyboard and Mouse not working during installation

    In case of Gigabyte 970A-UD3, the "magic" BIOS option is "IOMMU Controller". Set it to "Enabled" and your keyboard will work (didn't tried mouse yet).
    Good luck!

  6. #6
    Join Date
    Jul 2013
    Beans
    4

    Re: USB Keyboard and Mouse not working during installation

    Hey all, sorry for late response, have been busy with real life stuff.


    In any case, after enabling IOMMU in my bios, I just copied the Kubuntu ISO on to a live usb and booted it, and my mouse and keyboard seem to work fine. Thanks for the help!

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