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Thread: my package manager/updater has crashed

  1. #1
    Join Date
    Mar 2007
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    43

    my package manager/updater has crashed

    My soft ware ceneter and updater has crashed and will not run. I would like to try booting up in recovery mode but I cannpt figure how to do this in unbuntu 13.04. any help would be greatly appreciated. Also the crash reporting program seems to be affected so that the crash reportrs that are generated, if they even are. don't seem to be sent.

  2. #2
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
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    11,946
    Distro
    Xubuntu 16.04 Xenial Xerus

    Re: my package manager/updater has crashed

    woodsyboredom; Hi !

    Can you boot to your desktop ? If so we can run some terminal commands and determine the state of the package manager and then look at the GUI update problems from a lower perspective.

    try'n to help
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  3. #3
    Join Date
    Mar 2007
    Beans
    43

    Re: my package manager/updater has crashed

    i can boot on my desktop and it runs fine. the problrm is with my laptop. the package manager is messed up. I get this error message: An error occurred, please run Package Manager from the right-click menu or apt-get in a terminal to see what is wrong.The error message was: 'Error: Opening the cache (E:Encoontered a section with no Package header, E: Problem with MergeList /var/lib/apt/lists/archive.ubuntu.com_ubuntu_dists_raring-updates_main_i18n_Translation-en, E: The package or status file could not be parsed or opened.)'. This usually means that your installed packageshave unmet dependencies. my main problem is with being able to open or run the software updater or synaptic package manager I don't know how to find what is missing. also my grub skills in terminal are really limited.

  4. #4
    Join Date
    Mar 2007
    Beans
    43

    Re: my package manager/updater has crashed

    I get this when i open synaptic package manager:
    E: Encountered a section with no Package: header
    E: Problem with MergeList /var/lib/apt/lists/archive.ubuntu.com_ubuntu_dists_raring-updates_main_i18n_Translation-en
    E: The package lists or status file could not be parsed or opened.
    E: _cache->open() failed, please report.

  5. #5
    Join Date
    Mar 2007
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    43

    Re: my package manager/updater has crashed

    should I run the Remove orphaned packages App?

  6. #6
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    11,946
    Distro
    Xubuntu 16.04 Xenial Xerus

    Re: my package manager/updater has crashed

    woodsyboredom; Hi ! Good morning .

    Let's clean things up a bit, remove that damaged package list ... and repopulate it; Thus: -> Terminal codes:
    Code:
    sudo apt-get clean
    sudo rm -fr /var/lib/apt/lists
    sudo mkdir -pv /var/lib/apt/lists/partial
    sudo apt-get update ##will bring in new scripts that should not be broken.
    Which I anticipate will fix ya up finer than an Ozark fiddle.

    where there is a will there is a way
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  7. #7
    Join Date
    Mar 2007
    Beans
    43

    Re: my package manager/updater has crashed

    OMG! that fixed it lickety split!!!! thank you thank you thank you! this is anther reason why ubuntu is so great people like you out there willing and able to help thanks soooooo much

  8. #8
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    11,946
    Distro
    Xubuntu 16.04 Xenial Xerus

    Re: my package manager/updater has crashed

    woodsyboredom; Hey great !

    Glad it is resolved... look'n good.
    Remember, this is open source, one for all and all for one ... we are in this together. Just pass the assit on down the line.

    Please mark this thread as solved; Aides others seeking a solution, as well as; Helps keep the forum tidy.
    Interim method:
    Go to the first post in your thread. Click on "Edit Post". Now click on the orange "Go Advanced" button. In the advanced editor change the prefix to "SOLVED". Now click on the orange "Save Changes" button.
    keep on keep'n on
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  9. #9
    Join Date
    Mar 2007
    Beans
    43

    Re: my package manager/updater has crashed

    OH no now I hav e similar problem with my desktop! I ran the command codes you suggested but I get these erroe messages at the end:

    E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
    E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

    as far as I know no other process is using it. I'll try with the internet down but I'm scared.

  10. #10
    Join Date
    Oct 2005
    Location
    INDY
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: my package manager/updater has crashed

    That error usually indicates that there is another package manager open,
    If another manager is not open, try rebooting, then try your updates again.
    Castles Made of Sand,
    Fall in the Sea,
    Eventually!

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