I did that but its not telling me anything about why its failing for.
Code:
debug1: client_input_channel_req: channel 0 rtype exit-status reply 0
debug1: channel 0: free: client-session, nchannels 1
debug1: fd 0 clearing O_NONBLOCK
Transferred: sent 2056, received 2000 bytes, in 86.0 seconds
Bytes per second: sent 23.9, received 23.3
debug1: Exit status 0
root@userpages:~# sftp -v johndoe4@userpages.domain.com:/home/johndoe4
OpenSSH_5.9p1 Debian-5ubuntu1.1, OpenSSL 1.0.1 14 Mar 2012
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug1: Connecting to userpages.domain.com [74.91.xx.xx] port 22.
debug1: Connection established.
debug1: permanently_set_uid: 0/0
debug1: identity file /root/.ssh/id_rsa type -1
debug1: identity file /root/.ssh/id_rsa-cert type -1
debug1: identity file /root/.ssh/id_dsa type -1
debug1: identity file /root/.ssh/id_dsa-cert type -1
debug1: identity file /root/.ssh/id_ecdsa type -1
debug1: identity file /root/.ssh/id_ecdsa-cert type -1
debug1: Remote protocol version 2.0, remote software version OpenSSH_5.9p1 Debian-5ubuntu1.1
debug1: match: OpenSSH_5.9p1 Debian-5ubuntu1.1 pat OpenSSH*
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_5.9p1 Debian-5ubuntu1.1
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug1: kex: server->client aes128-ctr hmac-md5 none
debug1: kex: client->server aes128-ctr hmac-md5 none
debug1: sending SSH2_MSG_KEX_ECDH_INIT
debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
debug1: Server host key: ECDSA 11:6c:5a:2b:2a:67:64:52:af:ea:70:ee:42:53:f6:f5
debug1: Host 'userpages.domain.com' is known and matches the ECDSA host key.
debug1: Found key in /root/.ssh/known_hosts:1
debug1: ssh_ecdsa_verify: signature correct
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug1: SSH2_MSG_NEWKEYS received
debug1: Roaming not allowed by server
debug1: SSH2_MSG_SERVICE_REQUEST sent
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug1: Authentications that can continue: publickey,password
debug1: Next authentication method: publickey
debug1: Trying private key: /root/.ssh/id_rsa
debug1: Trying private key: /root/.ssh/id_dsa
debug1: Trying private key: /root/.ssh/id_ecdsa
debug1: Next authentication method: password
johndoe4@userpages.domain.com's password:
debug1: Authentication succeeded (password).
Authenticated to userpages.domain.com ([74.91.xx.xx]:22).
debug1: channel 0: new [client-session]
debug1: Requesting no-more-sessions@openssh.com
debug1: Entering interactive session.
debug1: Sending environment.
debug1: Sending env LANG = en_US.UTF-8
debug1: Sending subsystem: sftp
Connected to userpages.domain.com
Changing to: /home/johndoe4
Code:
root@userpages:~# sftp -vv johndoe4@userpages.domain.com:/home/johndoe4
OpenSSH_5.9p1 Debian-5ubuntu1.1, OpenSSL 1.0.1 14 Mar 2012
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug2: ssh_connect: needpriv 0
debug1: Connecting to userpages.domain.com [74.91.xx.xx] port 22.
debug1: Connection established.
debug1: permanently_set_uid: 0/0
debug1: identity file /root/.ssh/id_rsa type -1
debug1: identity file /root/.ssh/id_rsa-cert type -1
debug1: identity file /root/.ssh/id_dsa type -1
debug1: identity file /root/.ssh/id_dsa-cert type -1
debug1: identity file /root/.ssh/id_ecdsa type -1
debug1: identity file /root/.ssh/id_ecdsa-cert type -1
debug1: Remote protocol version 2.0, remote software version OpenSSH_5.9p1 Debian-5ubuntu1.1
debug1: match: OpenSSH_5.9p1 Debian-5ubuntu1.1 pat OpenSSH*
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_5.9p1 Debian-5ubuntu1.1
debug2: fd 3 setting O_NONBLOCK
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug2: kex_parse_kexinit: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
debug2: kex_parse_kexinit: ecdsa-sha2-nistp256-cert-v01@openssh.com,ecdsa-sha2-nistp384-cert-v01@openssh.com,ecdsa-sha2-nistp521-cert-v01@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,ssh-rsa-cert-v01@openssh.com,ssh-dss-cert-v01@openssh.com,ssh-rsa-cert-v00@openssh.com,ssh-dss-cert-v00@openssh.com,ssh-rsa,ssh-dss
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: none,zlib@openssh.com,zlib
debug2: kex_parse_kexinit: none,zlib@openssh.com,zlib
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit: first_kex_follows 0
debug2: kex_parse_kexinit: reserved 0
debug2: kex_parse_kexinit: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
debug2: kex_parse_kexinit: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: none,zlib@openssh.com
debug2: kex_parse_kexinit: none,zlib@openssh.com
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit: first_kex_follows 0
debug2: kex_parse_kexinit: reserved 0
debug2: mac_setup: found hmac-md5
debug1: kex: server->client aes128-ctr hmac-md5 none
debug2: mac_setup: found hmac-md5
debug1: kex: client->server aes128-ctr hmac-md5 none
debug1: sending SSH2_MSG_KEX_ECDH_INIT
debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
debug1: Server host key: ECDSA 11:6c:5a:2b:2a:67:64:52:af:ea:70:ee:42:53:f6:f5
debug1: Host 'userpages.domain.com' is known and matches the ECDSA host key.
debug1: Found key in /root/.ssh/known_hosts:1
debug1: ssh_ecdsa_verify: signature correct
debug2: kex_derive_keys
debug2: set_newkeys: mode 1
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug2: set_newkeys: mode 0
debug1: SSH2_MSG_NEWKEYS received
debug1: Roaming not allowed by server
debug1: SSH2_MSG_SERVICE_REQUEST sent
debug2: service_accept: ssh-userauth
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug2: key: /root/.ssh/id_rsa ((nil))
debug2: key: /root/.ssh/id_dsa ((nil))
debug2: key: /root/.ssh/id_ecdsa ((nil))
debug1: Authentications that can continue: publickey,password
debug1: Next authentication method: publickey
debug1: Trying private key: /root/.ssh/id_rsa
debug1: Trying private key: /root/.ssh/id_dsa
debug1: Trying private key: /root/.ssh/id_ecdsa
debug2: we did not send a packet, disable method
debug1: Next authentication method: password
johndoe4@userpages.domain.com's password:
debug2: we sent a password packet, wait for reply
debug1: Authentication succeeded (password).
Authenticated to userpages.domain.com ([74.91.xx.xx]:22).
debug2: fd 4 setting O_NONBLOCK
debug1: channel 0: new [client-session]
debug2: channel 0: send open
debug1: Requesting no-more-sessions@openssh.com
debug1: Entering interactive session.
debug2: callback start
debug2: client_session2_setup: id 0
debug2: fd 3 setting TCP_NODELAY
debug1: Sending environment.
debug1: Sending env LANG = en_US.UTF-8
debug2: channel 0: request env confirm 0
debug1: Sending subsystem: sftp
debug2: channel 0: request subsystem confirm 1
debug2: callback done
debug2: channel 0: open confirm rwindow 0 rmax 32768
debug2: channel 0: rcvd adjust 2097152
debug2: channel_input_status_confirm: type 99 id 0
debug2: subsystem request accepted on channel 0
debug2: Remote version: 3
debug2: Server supports extension "posix-rename@openssh.com" revision 1
debug2: Server supports extension "statvfs@openssh.com" revision 2
debug2: Server supports extension "fstatvfs@openssh.com" revision 2
debug2: Server supports extension "hardlink@openssh.com" revision 1
Connected to userpages.domain.com.
Changing to: /home/johndoe4
Code:
sftp -vvv johndoe4@userpages.domain.com:/home/johndoe4
OpenSSH_5.9p1 Debian-5ubuntu1.1, OpenSSL 1.0.1 14 Mar 2012
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug2: ssh_connect: needpriv 0
debug1: Connecting to userpages.domain.com [74.91.xx.xx] port 22.
debug1: Connection established.
debug1: permanently_set_uid: 0/0
debug1: identity file /root/.ssh/id_rsa type -1
debug1: identity file /root/.ssh/id_rsa-cert type -1
debug1: identity file /root/.ssh/id_dsa type -1
debug1: identity file /root/.ssh/id_dsa-cert type -1
debug1: identity file /root/.ssh/id_ecdsa type -1
debug1: identity file /root/.ssh/id_ecdsa-cert type -1
debug1: Remote protocol version 2.0, remote software version OpenSSH_5.9p1 Debian-5ubuntu1.1
debug1: match: OpenSSH_5.9p1 Debian-5ubuntu1.1 pat OpenSSH*
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_5.9p1 Debian-5ubuntu1.1
debug2: fd 3 setting O_NONBLOCK
debug3: load_hostkeys: loading entries for host "userpages.domain.com" from file "/root/.ssh/known_hosts"
debug3: load_hostkeys: found key type ECDSA in file /root/.ssh/known_hosts:1
debug3: load_hostkeys: loaded 1 keys
debug3: order_hostkeyalgs: prefer hostkeyalgs: ecdsa-sha2-nistp256-cert-v01@openssh.com,ecdsa-sha2-nistp384-cert-v01@openssh.com,ecdsa-sha2-nistp521-cert-v01@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug2: kex_parse_kexinit: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
debug2: kex_parse_kexinit: ecdsa-sha2-nistp256-cert-v01@openssh.com,ecdsa-sha2-nistp384-cert-v01@openssh.com,ecdsa-sha2-nistp521-cert-v01@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,ssh-rsa-cert-v01@openssh.com,ssh-dss-cert-v01@openssh.com,ssh-rsa-cert-v00@openssh.com,ssh-dss-cert-v00@openssh.com,ssh-rsa,ssh-dss
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: none,zlib@openssh.com,zlib
debug2: kex_parse_kexinit: none,zlib@openssh.com,zlib
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit: first_kex_follows 0
debug2: kex_parse_kexinit: reserved 0
debug2: kex_parse_kexinit: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
debug2: kex_parse_kexinit: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,umac-64@openssh.com,hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: kex_parse_kexinit: none,zlib@openssh.com
debug2: kex_parse_kexinit: none,zlib@openssh.com
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit:
debug2: kex_parse_kexinit: first_kex_follows 0
debug2: kex_parse_kexinit: reserved 0
debug2: mac_setup: found hmac-md5
debug1: kex: server->client aes128-ctr hmac-md5 none
debug2: mac_setup: found hmac-md5
debug1: kex: client->server aes128-ctr hmac-md5 none
debug1: sending SSH2_MSG_KEX_ECDH_INIT
debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
debug1: Server host key: ECDSA 11:6c:5a:2b:2a:67:64:52:af:ea:70:ee:42:53:f6:f5
debug3: load_hostkeys: loading entries for host "userpages.domain.com" from file "/root/.ssh/known_hosts"
debug3: load_hostkeys: found key type ECDSA in file /root/.ssh/known_hosts:1
debug3: load_hostkeys: loaded 1 keys
debug3: load_hostkeys: loading entries for host "74.91.xx.xx" from file "/root/.ssh/known_hosts"
debug3: load_hostkeys: found key type ECDSA in file /root/.ssh/known_hosts:2
debug3: load_hostkeys: loaded 1 keys
debug1: Host 'userpages.domain.com' is known and matches the ECDSA host key.
debug1: Found key in /root/.ssh/known_hosts:1
debug1: ssh_ecdsa_verify: signature correct
debug2: kex_derive_keys
debug2: set_newkeys: mode 1
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug2: set_newkeys: mode 0
debug1: SSH2_MSG_NEWKEYS received
debug1: Roaming not allowed by server
debug1: SSH2_MSG_SERVICE_REQUEST sent
debug2: service_accept: ssh-userauth
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug2: key: /root/.ssh/id_rsa ((nil))
debug2: key: /root/.ssh/id_dsa ((nil))
debug2: key: /root/.ssh/id_ecdsa ((nil))
debug1: Authentications that can continue: publickey,password
debug3: start over, passed a different list publickey,password
debug3: preferred gssapi-keyex,gssapi-with-mic,publickey,keyboard-interactive,password
debug3: authmethod_lookup publickey
debug3: remaining preferred: keyboard-interactive,password
debug3: authmethod_is_enabled publickey
debug1: Next authentication method: publickey
debug1: Trying private key: /root/.ssh/id_rsa
debug3: no such identity: /root/.ssh/id_rsa
debug1: Trying private key: /root/.ssh/id_dsa
debug3: no such identity: /root/.ssh/id_dsa
debug1: Trying private key: /root/.ssh/id_ecdsa
debug3: no such identity: /root/.ssh/id_ecdsa
debug2: we did not send a packet, disable method
debug3: authmethod_lookup password
debug3: remaining preferred: ,password
debug3: authmethod_is_enabled password
debug1: Next authentication method: password
johndoe4@userpages.domain.com's password:
debug3: packet_send2: adding 64 (len 60 padlen 4 extra_pad 64)
debug2: we sent a password packet, wait for reply
debug1: Authentication succeeded (password).
Authenticated to userpages.domain.com ([74.91.xx.xx]:22).
debug2: fd 4 setting O_NONBLOCK
debug3: fd 5 is O_NONBLOCK
debug1: channel 0: new [client-session]
debug3: ssh_session2_open: channel_new: 0
debug2: channel 0: send open
debug1: Requesting no-more-sessions@openssh.com
debug1: Entering interactive session.
debug2: callback start
debug2: client_session2_setup: id 0
debug2: fd 3 setting TCP_NODELAY
debug1: Sending environment.
debug3: Ignored env TERM
debug3: Ignored env SHELL
debug3: Ignored env SSH_CLIENT
debug3: Ignored env SSH_TTY
debug3: Ignored env USER
debug3: Ignored env LS_COLORS
debug3: Ignored env MAIL
debug3: Ignored env PATH
debug3: Ignored env PWD
debug1: Sending env LANG = en_US.UTF-8
debug2: channel 0: request env confirm 0
debug3: Ignored env SHLVL
debug3: Ignored env HOME
debug3: Ignored env LOGNAME
debug3: Ignored env SSH_CONNECTION
debug3: Ignored env LESSOPEN
debug3: Ignored env LESSCLOSE
debug3: Ignored env _
debug1: Sending subsystem: sftp
debug2: channel 0: request subsystem confirm 1
debug2: callback done
debug2: channel 0: open confirm rwindow 0 rmax 32768
debug2: channel 0: rcvd adjust 2097152
debug2: channel_input_status_confirm: type 99 id 0
debug2: subsystem request accepted on channel 0
debug2: Remote version: 3
debug2: Server supports extension "posix-rename@openssh.com" revision 1
debug2: Server supports extension "statvfs@openssh.com" revision 2
debug2: Server supports extension "fstatvfs@openssh.com" revision 2
debug2: Server supports extension "hardlink@openssh.com" revision 1
Connected to userpages.domain.com.
debug3: Sent message fd 3 T:16 I:3089760656
debug3: SSH_FXP_REALPATH . -> /home/johndoe4
debug3: Sent message fd 3 T:17 I:3089760657
debug3: Received stat reply T:105 I:3089760657
Changing to: /home/johndoe4
debug3: Sent message fd 3 T:16 I:3089760658
debug3: SSH_FXP_REALPATH /home/johndoe4 -> /home/johndoe4
debug3: Sent message fd 3 T:17 I:3089760659
debug3: Received stat reply T:105 I:3089760659

Originally Posted by
steeldriver
Have you tried from the command line using -v to get verbose messages about the connection process (or -vv, -vvv for even more verbosity) e.g. something like
Code:
sftp -v user@yourhost:/home/user
That should give you a hint about where / why it's failing
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