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Thread: Intel Centrino Wireless-N 1000: HP dv6tqe wireless network won't connect.

  1. #1
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    Intel Centrino Wireless-N 1000: HP dv6tqe wireless network won't connect.

    I am currently running Windows 7, I'm trying to install Ubuntu 12.04 dual boot from a DVD disk. I'm using the "Try Ubuntu" option to make sure everything works correctly before I install Ubuntu, but I can't get the wireless network working properly. It repeatedly asks me to authenticate myself, so I type in the password over and over but it never connects. I'm sure the password is correct. Any suggestions?

    Edit: I also forgot to mention, but when I tried installing Ubuntu back when I was in school, I used the internet connection over there (there was a different router as well) and the internet worked flawlessly. I'm at home now, using a different internet connection and a different router. So the source of the problem could come from the router/internet connection. I also remember one time I was trying to get my wireless connection working at a sandwich shop, but I ended up disabling some of my network drivers (I think I re enabled them all by now? If not, it could be a problem, but I think I re enabled them all. Anyone know how to check?).
    Last edited by dtgee; June 20th, 2013 at 09:53 PM. Reason: Edited for clarity and to narrow down the problem

  2. #2
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    Re: [ubuntu] HP dv6tqe wireless network won't connect

    Hi, welcome to the fora.

    When testing and/or installing it's best to use a wired internet connection.
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  3. #3
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    Re: [ubuntu] HP dv6tqe wireless network won't connect

    Hi morgaes,

    I'm trying to get my wireless internet connection working before I install Ubuntu, and what I described above is what is happening. I'm still completely new to Linux/Ubuntu, so I'm not sure what Xubunutu, Lubunutu, and Kubuntu are. I'm just installing Ubuntu. And I'm also not upgrading anything... I think.

  4. #4
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    Re: [ubuntu] HP dv6tqe wireless network won't connect

    Again, when testing and/or installing it's best to use a wired internet connection, especially if you are new. Drivers for the wirefree card is a classical problem for a live boot, and the problem is often fixed after installation.

    If you want an indication about how compatible your card (and other hardware) is please run
    Code:
    sudo lshw > lshw.txt
    from the live boot and post lshw.txt in CODE tags.

    The dv6's sometimes have a problem overheating. Would be good to run it under a heavy load in a live boot to see how it behaves.
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  5. #5
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    Re: [ubuntu] HP dv6tqe wireless network won't connect

    This is the resule of running sudo lshw.
    Code:
    ubuntu
        description: Notebook
        product: HP Pavilion dv6 Notebook PC (QJ916AV#ABA)
        vendor: Hewlett-Packard
        version: 0592110000204710000620100
        serial: 2CE1481NVJ
        width: 64 bits
        capabilities: smbios-2.7 dmi-2.7 vsyscall32
        configuration: boot=normal chassis=notebook family=103C_5335KV G=N L=CON B=HP S=PAV sku=QJ916AV#ABA uuid=35314544-3346-4530-3143-353131314531
      *-core
           description: Motherboard
           product: 17FB
           vendor: Hewlett-Packard
           physical id: 0
           version: 10.5A
           serial: PCKWA2B2H1U0UL
           slot: Base Board Chassis Location
         *-firmware
              description: BIOS
              vendor: Hewlett-Packard
              physical id: 0
              version: F.1B
              date: 10/23/2012
              size: 1MiB
              capacity: 2496KiB
              capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification
         *-memory
              description: System Memory
              physical id: 11
              slot: System board or motherboard
              size: 8GiB
            *-bank:0
                 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns)
                 product: M471B5273DH0-CH9
                 vendor: Samsung
                 physical id: 0
                 serial: 0063F0C8
                 slot: Bottom-Slot 1(top)
                 size: 4GiB
                 width: 64 bits
                 clock: 1333MHz (0.8ns)
            *-bank:1
                 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns)
                 product: M471B5273DH0-CH9
                 vendor: Samsung
                 physical id: 1
                 serial: 0063F0CD
                 slot: Bottom-Slot 2(under)
                 size: 4GiB
                 width: 64 bits
                 clock: 1333MHz (0.8ns)
         *-cpu
              description: CPU
              product: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
              vendor: Intel Corp.
              physical id: 1b
              bus info: cpu@0
              version: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
              slot: CPU1
              size: 800MHz
              capacity: 4GHz
              width: 64 bits
              clock: 1333MHz
              capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid cpufreq
              configuration: cores=4 enabledcores=4 threads=8
            *-cache:0
                 description: L1 cache
                 physical id: 1d
                 slot: L1 Cache
                 size: 32KiB
                 capacity: 32KiB
                 capabilities: synchronous internal write-through instruction
            *-cache:1
                 description: L2 cache
                 physical id: 1e
                 slot: L2 Cache
                 size: 256KiB
                 capacity: 256KiB
                 capabilities: synchronous internal write-through unified
            *-cache:2
                 description: L3 cache
                 physical id: 1f
                 slot: L3 Cache
                 size: 6MiB
                 capacity: 6MiB
                 capabilities: synchronous internal write-through unified
         *-cache
              description: L1 cache
              physical id: 1c
              slot: L1 Cache
              size: 32KiB
              capacity: 32KiB
              capabilities: synchronous internal write-through data
         *-pci
              description: Host bridge
              product: 2nd Generation Core Processor Family DRAM Controller
              vendor: Intel Corporation
              physical id: 100
              bus info: pci@0000:00:00.0
              version: 09
              width: 32 bits
              clock: 33MHz
            *-pci:0
                 description: PCI bridge
                 product: Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port
                 vendor: Intel Corporation
                 physical id: 1
                 bus info: pci@0000:00:01.0
                 version: 09
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:40 ioport:5000(size=4096) memory:c6500000-c74fffff ioport:a0000000(size=268435456)
               *-display
                    description: VGA compatible controller
                    product: Whistler XT [AMD Radeon HD 6700M Series]
                    vendor: Hynix Semiconductor (Hyundai Electronics)
                    physical id: 0
                    bus info: pci@0000:01:00.0
                    version: 00
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
                    configuration: driver=radeon latency=0
                    resources: irq:52 memory:a0000000-afffffff memory:c6500000-c651ffff ioport:5000(size=256) memory:c6520000-c653ffff
            *-display
                 description: VGA compatible controller
                 product: 2nd Generation Core Processor Family Integrated Graphics Controller
                 vendor: Intel Corporation
                 physical id: 2
                 bus info: pci@0000:00:02.0
                 version: 09
                 width: 64 bits
                 clock: 33MHz
                 capabilities: msi pm vga_controller bus_master cap_list rom
                 configuration: driver=i915 latency=0
                 resources: irq:51 memory:c0000000-c03fffff memory:b0000000-bfffffff ioport:6000(size=64)
            *-communication
                 description: Communication controller
                 product: 6 Series/C200 Series Chipset Family MEI Controller #1
                 vendor: Intel Corporation
                 physical id: 16
                 bus info: pci@0000:00:16.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi bus_master cap_list
                 configuration: driver=mei latency=0
                 resources: irq:53 memory:c7504000-c750400f
            *-usb:0
                 description: USB controller
                 product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2
                 vendor: Intel Corporation
                 physical id: 1a
                 bus info: pci@0000:00:1a.0
                 version: 05
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=0
                 resources: irq:16 memory:c750a000-c750a3ff
            *-multimedia
                 description: Audio device
                 product: 6 Series/C200 Series Chipset Family High Definition Audio Controller
                 vendor: Intel Corporation
                 physical id: 1b
                 bus info: pci@0000:00:1b.0
                 version: 05
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi pciexpress bus_master cap_list
                 configuration: driver=snd_hda_intel latency=0
                 resources: irq:55 memory:c7500000-c7503fff
            *-pci:1
                 description: PCI bridge
                 product: 6 Series/C200 Series Chipset Family PCI Express Root Port 1
                 vendor: Intel Corporation
                 physical id: 1c
                 bus info: pci@0000:00:1c.0
                 version: b5
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:17 ioport:4000(size=4096) memory:c5500000-c64fffff ioport:c0400000(size=16777216)
               *-network
                    description: Ethernet interface
                    product: RTL8111/8168B PCI Express Gigabit Ethernet controller
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 0
                    bus info: pci@0000:07:00.0
                    logical name: eth0
                    version: 06
                    serial: 08:2e:5f:7e:96:7b
                    size: 10Mbit/s
                    capacity: 1Gbit/s
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
                    resources: irq:50 ioport:4000(size=256) memory:c0404000-c0404fff memory:c0400000-c0403fff
            *-pci:2
                 description: PCI bridge
                 product: 6 Series/C200 Series Chipset Family PCI Express Root Port 2
                 vendor: Intel Corporation
                 physical id: 1c.1
                 bus info: pci@0000:00:1c.1
                 version: b5
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:16 ioport:3000(size=4096) memory:c4500000-c54fffff ioport:c1400000(size=16777216)
               *-network
                    description: Wireless interface
                    product: Centrino Wireless-N 1000
                    vendor: Intel Corporation
                    physical id: 0
                    bus info: pci@0000:0d:00.0
                    logical name: wlan0
                    version: 00
                    serial: 74:e5:0b:54:ff:48
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                    configuration: broadcast=yes driver=iwlwifi driverversion=3.5.0-23-generic firmware=39.31.5.1 build 35138 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
                    resources: irq:54 memory:c4500000-c4501fff
            *-pci:3
                 description: PCI bridge
                 product: 6 Series/C200 Series Chipset Family PCI Express Root Port 3
                 vendor: Intel Corporation
                 physical id: 1c.2
                 bus info: pci@0000:00:1c.2
                 version: b5
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:18 ioport:2000(size=4096) memory:c3500000-c44fffff ioport:c2400000(size=16777216)
               *-generic:0
                    description: Unassigned class
                    product: RTS5116 PCI Express Card Reader
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 0
                    bus info: pci@0000:13:00.0
                    logical name: scsi6
                    version: 01
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress bus_master cap_list rom emulated scsi-host
                    configuration: driver=rts_pstor latency=0
                    resources: irq:18 memory:c3501000-c3501fff memory:c2400000-c240ffff
                  *-disk
                       description: SCSI Disk
                       product: xD/SD/M.S.
                       vendor: Generic-
                       physical id: 0.0.0
                       bus info: scsi@6:0.0.0
                       logical name: /dev/sdb
                       version: 1.00
                       serial: 3
                       capabilities: removable
                     *-medium
                          physical id: 0
                          logical name: /dev/sdb
               *-generic:1
                    description: SD Host controller
                    product: RTS5116 PCI Express Card Reader
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 0.1
                    bus info: pci@0000:13:00.1
                    version: 01
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress bus_master cap_list
                    configuration: driver=sdhci-pci latency=0
                    resources: irq:19 memory:c3500000-c35000ff
            *-pci:4
                 description: PCI bridge
                 product: 6 Series/C200 Series Chipset Family PCI Express Root Port 4
                 vendor: Intel Corporation
                 physical id: 1c.3
                 bus info: pci@0000:00:1c.3
                 version: b5
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:19 memory:c3400000-c34fffff
               *-usb
                    description: USB controller
                    product: uPD720200 USB 3.0 Host Controller
                    vendor: NEC Corporation
                    physical id: 0
                    bus info: pci@0000:19:00.0
                    version: 04
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi msix pciexpress xhci bus_master cap_list
                    configuration: driver=xhci_hcd latency=0
                    resources: irq:19 memory:c3400000-c3401fff
            *-usb:1
                 description: USB controller
                 product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1
                 vendor: Intel Corporation
                 physical id: 1d
                 bus info: pci@0000:00:1d.0
                 version: 05
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=0
                 resources: irq:20 memory:c7509000-c75093ff
            *-isa
                 description: ISA bridge
                 product: HM65 Express Chipset Family LPC Controller
                 vendor: Intel Corporation
                 physical id: 1f
                 bus info: pci@0000:00:1f.0
                 version: 05
                 width: 32 bits
                 clock: 33MHz
                 capabilities: isa bus_master cap_list
                 configuration: latency=0
            *-storage
                 description: SATA controller
                 product: 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller
                 vendor: Intel Corporation
                 physical id: 1f.2
                 bus info: pci@0000:00:1f.2
                 version: 05
                 width: 32 bits
                 clock: 66MHz
                 capabilities: storage msi pm ahci_1.0 bus_master cap_list
                 configuration: driver=ahci latency=0
                 resources: irq:41 ioport:6088(size=8) ioport:609c(size=4) ioport:6080(size=8) ioport:6098(size=4) ioport:6060(size=32) memory:c7508000-c75087ff
            *-serial UNCLAIMED
                 description: SMBus
                 product: 6 Series/C200 Series Chipset Family SMBus Controller
                 vendor: Intel Corporation
                 physical id: 1f.3
                 bus info: pci@0000:00:1f.3
                 version: 05
                 width: 64 bits
                 clock: 33MHz
                 configuration: latency=0
                 resources: memory:c7506000-c75060ff ioport:6040(size=32)
         *-scsi:0
              physical id: 1
              logical name: scsi0
              capabilities: emulated
            *-disk
                 description: ATA Disk
                 product: ST9750420AS
                 vendor: Seagate
                 physical id: 0.0.0
                 bus info: scsi@0:0.0.0
                 logical name: /dev/sda
                 version: 0003
                 serial: 5WS2C3F2
                 size: 698GiB (750GB)
                 capabilities: partitioned partitioned:dos
                 configuration: ansiversion=5 signature=bf410cf4
               *-volume:0
                    description: Windows NTFS volume
                    physical id: 1
                    bus info: scsi@0:0.0.0,1
                    logical name: /dev/sda1
                    version: 3.1
                    serial: 4c30-005b
                    size: 197MiB
                    capacity: 199MiB
                    capabilities: primary bootable ntfs initialized
                    configuration: clustersize=4096 created=2012-09-14 19:57:36 filesystem=ntfs label=SYSTEM state=clean
               *-volume:1
                    description: Windows NTFS volume
                    physical id: 2
                    bus info: scsi@0:0.0.0,2
                    logical name: /dev/sda2
                    version: 3.1
                    serial: 9c366342-8a63-d842-93ee-ef2104221839
                    size: 569GiB
                    capacity: 569GiB
                    capabilities: primary ntfs initialized
                    configuration: clustersize=4096 created=2012-09-14 19:43:20 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
               *-volume:2
                    description: Windows NTFS volume
                    physical id: 3
                    bus info: scsi@0:0.0.0,3
                    logical name: /dev/sda3
                    version: 3.1
                    serial: 560d59d5-1ae8-8d47-b175-bcdccbedb8b8
                    size: 16GiB
                    capacity: 16GiB
                    capabilities: primary ntfs initialized
                    configuration: clustersize=4096 created=2012-05-01 01:03:31 filesystem=ntfs label=RECOVERY state=clean
               *-volume:3
                    description: Windows FAT volume
                    vendor: MSDOS5.0
                    physical id: 4
                    bus info: scsi@0:0.0.0,4
                    logical name: /dev/sda4
                    version: FAT32
                    serial: 281a-f4e1
                    size: 94MiB
                    capacity: 109MiB
                    capabilities: primary fat initialized
                    configuration: FATs=2 filesystem=fat
         *-scsi:1
              physical id: 2
              logical name: scsi5
              capabilities: emulated
            *-cdrom
                 description: DVD-RAM writer
                 product: DVDRAM GT50N
                 vendor: hp
                 physical id: 0.0.0
                 bus info: scsi@5:0.0.0
                 logical name: /dev/cdrom
                 logical name: /dev/cdrw
                 logical name: /dev/dvd
                 logical name: /dev/dvdrw
                 logical name: /dev/sr0
                 logical name: /cdrom
                 version: MP00
                 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                 configuration: ansiversion=5 mount.fstype=iso9660 mount.options=ro,noatime state=mounted status=ready
               *-medium
                    physical id: 0
                    logical name: /dev/cdrom
                    logical name: /cdrom
                    capabilities: partitioned partitioned:dos
                    configuration: mount.fstype=iso9660 mount.options=ro,noatime signature=405a5c85 state=mounted
                  *-volume UNCLAIMED
                       description: Windows FAT volume
                       vendor: mkdosfs
                       physical id: 2
                       version: FAT12
                       serial: a1ff-1701
                       size: 15EiB
                       capabilities: primary boot fat initialized
                       configuration: FATs=2 filesystem=fat
      *-battery
           description: Lithium Ion Battery
           product: MU06055
           vendor: Conexant (Rockwell)
           physical id: 1
           slot: Primary
           capacity: 55080mWh
           configuration: voltage=10.8V

  6. #6
    Join Date
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    Re: [ubuntu] HP dv6tqe wireless network won't connect

    The N 1000 card should be easy to work with, an in general Intel hardware is Linux-friendly.

    If you want the 12.04-family I would recommend 12.04.2.
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

  7. #7
    Join Date
    Jun 2013
    Beans
    11

    Re: [ubuntu] HP dv6tqe wireless network won't connect

    Quote Originally Posted by mrgs View Post
    The N 1000 card should be easy to work with, an in general Intel hardware is Linux-friendly.

    If you want the 12.04-family I would recommend 12.04.2.
    Can you help me fix the problem with my wireless though? I don't have a wires right now for a wired connection I can't get the wireless to work before I install.

  8. #8
    Join Date
    Oct 2009
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    Distro
    Lubuntu 16.04 Xenial Xerus

    Re: Intel Centrino Wireless-N 1000: HP dv6tqe wireless network won't connect.

    Third time: No, you will be better off by finding a place where you can borrow a wired connection. The card is likely to work, but it's also likely to need a few modifications after install.

    Signing out.
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

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