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Thread: Freezing problems!

  1. #11
    Join Date
    May 2010
    Xubuntu 14.04 Trusty Tahr

    Re: Freezing problems!


    Quote Originally Posted by jll339 View Post
    This issue only seems to happen when I try to download anything from FireFox (not from the terminal though), and when trying to open pictures and documents on the pre-set applications LibreOffice and the Ubuntu photo viewer application. This is whether I open them in the file browser or from the applications.

    I've tried all of those keys and even more, but even though the mouse is visibly moving, absolutely no programs or anything will respond, even when I use:
    I try to log in and it just stalls endlessly. So I can't do any functions to kill a frozen program.
    Open a terminal and type

    Browse to a site and download something. Do you get any diagnostic information in the terminal before it freezes ?

    I find it odd that it's still freezing here as this is where you would expect the virus scanner to do its job but you said you disabled it.

    After looking it up, I'm not fully sure what a LiveCD/USB and its use in this case. I have not run SMART, I'm not sure how to. I tried the memory test as suggested earlier.
    A LiveCD/USB is the Ubuntu install CD where you select the "try Ubuntu" option as opposed to installing straight away.

    From here you can run various diagnostic routines such as a fsck on the root filing system and SMART test on the drive itself - if the drive supports SMART.

    As for disabling the anti-virus, yes we tried that and it seemed to have worked. Now I think it just freezes less often than before, but still does. I should probably delete it... I only know how to use the
    rm -r
    function, is there a cleaner way to fully un-install a package? I have a feeling there may be a more proper way.
    That depends on how the software was installed. You can ...

    sudo apt-get remove <package_name>
    if you installed using a package manager. If installing from source, you maybe able to

    sudo make uninstall
    or delete the files.

    How did you install the anti virus software and how did you disable the anti-virus software ?

    As for looking through the log, I'm still a little lost but these are the kinds of reoccurring messages that appear that look a little sketchy:

    from syslog
    Jun 19 09:52:35 jeremy-ThinkPad-T60 wpa_supplicant[1046]: dbus: wpa_dbus_get_obj
    ect_properties: failed to get object properties: (org.freedesktop.DBus.Error.Fai
    led) failed to parse RSN IE
    Jun 19 09:52:35 jeremy-ThinkPad-T60 wpa_supplicant[1046]: dbus: Failed to constr
    uct signal
    Jun 19 09:52:35 jeremy-ThinkPad-T60 NetworkManager[896]: <warn> Couldn't retriev
    e BSSID properties: failed to parse RSN IE.

    from Xorg.0.log

    [ 19.974] (II) intel(0): SNA compiled: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 (Bryce Harrington <>)
    [ 19.974] (WW) Falling back to old probe method for vesa
    [ 19.974] (WW) Falling back to old probe method for modesetting
    [ 19.974] (WW) Falling back to old probe method for fbdev
    [ 19.974] (II) Loading sub module "fbdevhw"

    ^although I think the above may be fine, not sure. This message only appeared once in this log, unlike the syslog error messages and their re-occurrence many times over.

    Thanks for the suggestions! Any of these messages look like something?
    I can see nothing in the logs that suggest the problem.

    Kind regards
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

    Thinking about becoming an Ubuntu Member?

  2. #12
    Join Date
    Jun 2013

    Re: Freezing problems!

    Ok, thanks all for your help!
    Just one last thing then, to try to solve the freezing issues I'd like to try removing avgd from the system. Is rm -r the best way to go or is there a better way for un-installing packages?

  3. #13
    Join Date
    Jun 2013

    Re: Freezing problems!

    I executed the uninstall function for avg, now my computer works much better! There is still moments where a program will freeze, but it's not something that requires a shut-down, it can be handled. This is very good news to me!

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