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Thread: Software Centre authentication error

  1. #1
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    [solved] Software Centre authentication error

    Hi all.

    First apologies if this is posted in the wrong area.

    I recently installed Ubuntu 12.10. I have since added a few repositories while installing various software.

    However when I try to install anything from Software Centre I get the following error:

    Software can't be installed or removed because the authentication service is not available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.68'}): org.debian.apt.install-or-remove-packages
    Can anyone help me remedy this please.
    Last edited by swarfega; December 29th, 2012 at 06:07 PM.

  2. #2
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    Re: Software Centre authentication error

    Welcome!

    From the Terminal run the following command while connected to internet:

    Code:
    $ sudo apt-get update
    And then post the output you get here.

    Also tell us what Ubuntu you are using.

    EDIT: Close "software center" and 'update manager' if they are running, before you run the above command.
    Last edited by fantab; December 29th, 2012 at 01:41 PM.
    "Evolution is Nature's way of issuing upgrades."


  3. #3
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    Re: Software Centre authentication error

    Thanks for getting back to me.

    Here is the output from update: http://pastebin.com/41KbfkNG

    Im using Ubuntu 12.10 64-bit.

    Software I've installed so far includes amarok, nvidia drivers, kde desktop, kkmail, google chrome, vlc, kvirc for starters.

  4. #4
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    Re: Software Centre authentication error

    Do you have any incomplete installations? Looks like it to me. From the Terminal run:

    Code:
    sudo dpkg --configure -a
    Update UBUNTU using Update-Mangager.

    Then check with The Software Center to see if its working again. If yes good. If not then, From terminal run:

    Code:
    $ sudo apt-get update 
    $ sudo apt-get install idle3
    "Evolution is Nature's way of issuing upgrades."


  5. #5
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    Re: Software Centre authentication error

    I followed the instructions and it installed a few python packages.

    But I'm still getting the following in software Centre:

    Software can't be installed or removed because the authentication service is not available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.88'}): org.debian.apt.install-or-remove-packages
    notice the slight difference in the name numeric.

  6. #6
    ibjsb4 is offline Ubuntu addict and loving it
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  7. #7
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    Re: Software Centre authentication error

    How do I do this:

    Add the below line to startup applications.

    /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1

  8. #8
    ibjsb4 is offline Ubuntu addict and loving it
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    Re: Software Centre authentication error

    Quote Originally Posted by swarfega View Post
    How do I do this:
    Sorry, I run the Classic desktop and not familiar Unity, but look here.

    http://www.googlubuntu.com/results/?...Search&lang=en

  9. #9
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    Re: Software Centre authentication error

    Im running kde 4.9.3

  10. #10
    ibjsb4 is offline Ubuntu addict and loving it
    Join Date
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    Re: Software Centre authentication error

    Quote Originally Posted by swarfega View Post
    Im running kde 4.9.3
    Ok, Im still running Classic and not familiar with kde

    http://www.googlubuntu.com/results/?...%3Ft%3D2099334

    And welcome to the forums

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