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Thread: Complaint against Ubuntu One Music Purchase

  1. #1
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    Angry Complaint against Ubuntu One Music Purchase

    I bought music for the second time on Ubuntu One Music Store. Unfortunately not all the songs I PAID for downloaded. I have sent two emails to customer support without a response since Friday. I was intending on using the service regularly. Hope to here from them soon.
    Last edited by BigCityCat; June 6th, 2013 at 01:07 AM.

  2. #2
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    Re: Complaint against Ubuntu One Music Purchase

    It could be a good idea to file a bug report as well, as it seems that you're not the only person this has happened to. I've filed a couple of bug reports against Ubuntu One problems - fortunately not involving money - and I've had a response each time. It's not likely to be super-rapid, though.
    Please, people, remember to BACKUP before you install that new system. Same if you're upgrading.

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  3. #3
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    Re: Complaint against Ubuntu One Music Purchase

    Quote Originally Posted by Irihapeti View Post
    It could be a good idea to file a bug report as well, as it seems that you're not the only person this has happened to. I've filed a couple of bug reports against Ubuntu One problems - fortunately not involving money - and I've had a response each time. It's not likely to be super-rapid, though.
    Okay so you have seen this problem before. I'm just hoping to see a response to my email soon.

  4. #4
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    Re: Complaint against Ubuntu One Music Purchase

    They fixed it. Hmmm don't see the option to mark as solved.
    Last edited by BigCityCat; June 5th, 2013 at 09:23 PM.

  5. #5
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    Re: Complaint against Ubuntu One Music Purchase

    Click on edit on your first post. Click advanced edit. Change prefix in the title of post to SOLVED
    MB: Asrock Extreme4-M CPU: Intel(R) Core(TM) i7-3770K CPU @3.50GHz Memory: Corsair Low Profile Vengeance 16.00 GB. GC On CPU HD4000 Platform: x86_64 Distribution: Dual Boot -Ubuntu 16.04 Xenial Xerus with Cinnamon DE and Linux Mint 18 Sarah Cinnamon

  6. #6
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    Re: Complaint against Ubuntu One Music Purchase

    Quote Originally Posted by SuperFreak View Post
    Click on edit on your first post. Click advanced edit. Change prefix in the title of post to SOLVED
    Thanks

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