Zenbook Won't Suspend After 13.04 Upgrade

**Dan Again** · May 8th, 2013

Title is pretty self-explanatory. Everything was working fine until I upgraded. Any ideas how to fix this?

**Toz** · May 9th, 2013

What exactly happens when you try to suspend?

Can you show us:

1. The contents of /var/log/pm-suspend.log:

Code:

pastebinit /var/log/pm-suspend.log

...and post back the link that is generated.

2. The results of this command:

Code:

cat /var/log/syslog | grep PM:

3. Your current kernel boot line:

Code:

cat /proc/cmdline

4. Info about your video cards and drivers:

Code:

sudo lspci -vnn | grep -A12 VGA

5. The model of the Zenbook:

Code:

sudo dmidecode -s system-product-name

**Dan Again** · May 9th, 2013

The contents of /var/log/pm-suspend.log:

Code:

You have exceeded the maximum file size of 500 kilobytes per paste.

The results of this command:

Code:

NULL

Your current kernel boot line:

Code:

BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=b1b470ab-0ae4-487d-8676-042bcb459fda ro quiet splash pcie_aspm=force vt.handoff=7

Info about your video cards and drivers:

Code:

00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
	Subsystem: ASUSTeK Computer Inc. Device [1043:1427]
	Flags: bus master, fast devsel, latency 0, IRQ 52
	Memory at ddc00000 (64-bit, non-prefetchable) [size=4M]
	Memory at c0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at e000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [a4] PCI Advanced Features
	Kernel driver in use: i915

00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)

The model of the Zenbook:

Code:

UX31E

**Toz** · May 9th, 2013

Lets make /var/log/pm-suspend.log shorter:

Code:

sudo rm /var/log/pm-suspend.log

...then try a suspend again. When you recover:

Code:

pastebinit /var/log/pm-suspend.log

...and post back the link that is generated.

BTW, what exactly happens when you try to suspend?

**Dan Again** · May 9th, 2013

Code:

cat /var/log/pm-suspend.log
Initial commandline parameters: 
Wed May  8 18:49:43 CDT 2013: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:

/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:

/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux Zenbook 3.8.0-19-generic #30-Ubuntu SMP Wed May 1 16:35:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
Module                  Size  Used by
parport_pc             28152  0 
ppdev                  17073  0 
vesafb                 13828  0 
rfcomm                 42641  12 
bnep                   18036  2 
snd_hda_codec_hdmi     36913  1 
snd_hda_codec_realtek    78399  1 
binfmt_misc            17500  1 
ath3k                  12918  0 
btusb                  22474  0 
bluetooth             228619  23 bnep,ath3k,btusb,rfcomm
kvm_intel             132891  0 
kvm                   443165  1 kvm_intel
joydev                 17377  0 
ghash_clmulni_intel    13259  0 
hid_generic            12540  0 
rts5139               352481  0 
aesni_intel            55399  0 
aes_x86_64             17255  1 aesni_intel
xts                    12885  1 aesni_intel
lrw                    13257  1 aesni_intel
gf128mul               14951  2 lrw,xts
ablk_helper            13597  1 aesni_intel
cryptd                 20373  3 ghash_clmulni_intel,aesni_intel,ablk_helper
uvcvideo               80847  0 
videobuf2_vmalloc      13056  1 uvcvideo
usbhid                 47074  0 
videobuf2_memops       13202  1 videobuf2_vmalloc
videobuf2_core         40513  1 uvcvideo
videodev              129260  2 uvcvideo,videobuf2_core
hid                   101002  2 hid_generic,usbhid
asus_nb_wmi            12854  0 
asus_wmi               24213  1 asus_nb_wmi
sparse_keymap          13890  1 asus_wmi
snd_hda_intel          39619  3 
snd_hda_codec         136453  3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
arc4                   12615  2 
snd_hwdep              13602  1 snd_hda_codec
snd_pcm                97451  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
snd_seq_midi           13324  0 
snd_seq_midi_event     14899  1 snd_seq_midi
ath9k                 149924  0 
snd_rawmidi            30180  1 snd_seq_midi
ath9k_common           14055  1 ath9k
ath9k_hw              413680  2 ath9k_common,ath9k
snd_seq                61554  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device         14497  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              29425  2 snd_pcm,snd_seq
ath                    23827  3 ath9k_common,ath9k,ath9k_hw
microcode              22881  0 
snd                    68876  16 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
mac80211              606457  1 ath9k
psmouse                95870  0 
serio_raw              13215  0 
soundcore              12680  1 snd
i915                  600351  3 
cfg80211              510937  3 ath,ath9k,mac80211
drm_kms_helper         49394  1 i915
drm                   286313  4 i915,drm_kms_helper
mei                    41158  0 
video                  19390  2 i915,asus_wmi
lpc_ich                17061  0 
i2c_algo_bit           13413  1 i915
wmi                    19070  1 asus_wmi
mac_hid                13205  0 
coretemp               13355  0 
lp                     17759  0 
parport                46345  3 lp,ppdev,parport_pc
ahci                   25731  2 
libahci                31364  1 ahci
             total       used       free     shared    buffers     cached
Mem:       3948064     842816    3105248          0      58812     422600
-/+ buffers/cache:     361404    3586660
Swap:      4092924          0    4092924

/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:

/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
Running hook /etc/pm/sleep.d/10_grub-common suspend suspend:

/etc/pm/sleep.d/10_grub-common suspend suspend: success.
Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend:

/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
Running hook /etc/pm/sleep.d/20_zenbook suspend suspend:
/etc/pm/sleep.d/20_zenbook: 6: /etc/pm/sleep.d/20_zenbook: cannot create /sys/bus/pci/drivers/ehci_hcd/unbind: Directory nonexistent
/etc/pm/sleep.d/20_zenbook: 6: /etc/pm/sleep.d/20_zenbook: cannot create /sys/bus/pci/drivers/ehci_hcd/unbind: Directory nonexistent

/etc/pm/sleep.d/20_zenbook suspend suspend: Returned exit code 2.
Wed May  8 18:49:43 CDT 2013: Inhibit found, will not perform suspend
Wed May  8 18:49:43 CDT 2013: Running hooks for resume
Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate resume suspend:

/etc/pm/sleep.d/10_unattended-upgrades-hibernate resume suspend: success.
Running hook /etc/pm/sleep.d/10_grub-common resume suspend:

/etc/pm/sleep.d/10_grub-common resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave resume suspend:

/usr/lib/pm-utils/sleep.d/00powersave resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging resume suspend:

/usr/lib/pm-utils/sleep.d/00logging resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000record-status resume suspend:

/usr/lib/pm-utils/sleep.d/000record-status resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change resume suspend:

/usr/lib/pm-utils/sleep.d/000kernel-change resume suspend: success.

The system just doesn't suspend. When I shut the lid, the screen turns off, but the system doesn't suspend.

**Toz** · May 9th, 2013

Running hook /etc/pm/sleep.d/20_zenbook suspend suspend:
/etc/pm/sleep.d/20_zenbook: 6: /etc/pm/sleep.d/20_zenbook: cannot create /sys/bus/pci/drivers/ehci_hcd/unbind: Directory nonexistent
/etc/pm/sleep.d/20_zenbook: 6: /etc/pm/sleep.d/20_zenbook: cannot create /sys/bus/pci/drivers/ehci_hcd/unbind: Directory nonexistent

/etc/pm/sleep.d/20_zenbook suspend suspend: Returned exit code 2.
Wed May 8 18:49:43 CDT 2013: Inhibit found, will not perform suspend

Delete /etc/pm/sleep.d/20_zenbook. Its no longer required for 13.04.

**Dan Again** · May 9th, 2013

Worked like a charm! Mare see bo koo!

**Toz** · May 9th, 2013

Originally Posted by Dan Again

Mare see bo koo!

lol.

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