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Thread: Problems installing Ubuntu on ASUS n71 laptop

  1. #1
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    Problems installing Ubuntu on ASUS n71 laptop

    Hi guys,

    a friend of mine has issues installing Ubuntu 13.04 x64 on an ASUS n71 laptop (click link for specs). He gets the error message "Boot error" with a black screen. Please advise.
    Last edited by Anathaen; June 21st, 2013 at 10:35 AM.

  2. #2
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    Ubuntu 16.04 Xenial Xerus

    Re: Problems installing Ubuntu on ASUS n71 laptop

    Is this an UltraBook?
    Where does boot error occur. Booting live installer flash drive or after install?

    Boot error seems more like a message from UEFI/BIOS not from grub or Ubuntu. Did you verify that ISO downloaded correctly with md5sum and that you extracted it correctly to flash drive not just copy?

    Also instructions for DVD or USB
    http://www.ubuntu.com/desktop/get-ubuntu/download
    Write image or burn image not copy ISO as one large file to CD.
    https://help.ubuntu.com/community/BurningIsoHowto
    https://help.ubuntu.com/community/In...n/FromUSBStick

    https://help.ubuntu.com/community/BootOptions
    https://help.ubuntu.com/community/HowToMD5SUM
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  3. #3
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    Re: Problems installing Ubuntu on ASUS n71 laptop

    Quote Originally Posted by oldfred View Post
    Is this an UltraBook?
    Where does boot error occur. Booting live installer flash drive or after install?

    Boot error seems more like a message from UEFI/BIOS not from grub or Ubuntu. Did you verify that ISO downloaded correctly with md5sum and that you extracted it correctly to flash drive not just copy?

    Also instructions for DVD or USB
    http://www.ubuntu.com/desktop/get-ubuntu/download
    Write image or burn image not copy ISO as one large file to CD.
    https://help.ubuntu.com/community/BurningIsoHowto
    https://help.ubuntu.com/community/In...n/FromUSBStick

    https://help.ubuntu.com/community/BootOptions
    https://help.ubuntu.com/community/HowToMD5SUM
    Hi,

    this seems to be an ultrabook, according to the link for specs. We did an MD5 checksum, the file is ok. This occured from both liveDVD and USB, he only got a black screen stating "Boot error", nothing else and right after setting the boot priority and re-booting, when it attempted to boot from the DVD / USB.

    We used UNetBootin as well as several other options, tried different ISOs, different OSes, the same. If you click the link you get all the specs of the laptop. Link, this time in full format here: http://www.asus.com/Notebooks_Ultrab...specifications
    Last edited by Anathaen; May 3rd, 2013 at 05:41 PM.

  4. #4
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    Re: Problems installing Ubuntu on ASUS n71 laptop

    UltraBooks have dual video, both Intel & nVidia.
    After install you will need Bumblebee, but to boot you need either Intel video which usually works or nVidia setting of nomodeset.
    Does BIOS let you turn one or the other video off?

    You will also have issues of RAID as Intel SRT uses RAID for the SSD.
    Intel Smart Response Technology
    http://www.intel.com/p/en_US/support...ts/chpsts/imsm
    Some general info in post #3
    http://ubuntuforums.org/showthread.php?t=2071242
    ubuntu 12.10 & Windows 8 oem Sony T & Intel SRT
    http://ubuntuforums.org/showthread.php?t=2090605
    Intel SRT - Dell XPS Screen shots of Intel SRT screens & lots of details
    http://ubuntuforums.org/showthread.php?t=2038121
    http://ubuntuforums.org/showthread.php?t=2036204
    Details in post #10 on an install that worked
    http://ubuntuforums.org/showthread.php?t=2020155


    Ubuntu on hard drive, re-enable SRT post #19 details
    http://ubuntuforums.org/showthread.php?t=2129157
    Disable the RAID, it was using the Intel rapid management thingy and telling it to disable the acceleration or the use of the SSD. If you have a different system, just disable the RAID system then install Ubuntu. Once installed you can then re-enable it.
    sudo dmraid -E -r /dev/sda
    sudo dmraid -E -r /dev/sdb
    You will need to use the dmraid command prior to running the Ubuntu Installer so that it will be able to see the partitions on the drive because otherwise with the raid metadata in place it will see the drive as part of a raid set and ignore its partitions.
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
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    Re: Problems installing Ubuntu on ASUS n71 laptop

    Thanks a lot, we will go through this, as this is extensive information requiring more time and we will get back with results.

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