Hello All,

I am new to this forum, so i apologize if this question is in the wrong place.

I have sort of an emergency... I can't view my photos from my Motorola Droid Razr HD. I work from home and it is IMPERITIVE that I am able to see and transfer these photos. I have never had any problems with this until now. I updated yesterday andit will not show the photos. Says something along the lines of "Error: device may already be mounted"... what the? I'm lost, someone out there has to know what this is! Hopefully it's something silly and easily fixed, I need to work today! lol

Iam not sure what information will be asked of me, but... like I said it's a Motorola Droid Razr HD, never had this problem before I updated, I have the USB settings set to Camera (PTP) (If I set to Media Device I can't do anything), upon opening phone from desktop and selecting DCIM, then photos, not even a thumbnail will show (as it used to), when I double click the photo on comp all kinds of errors, like the one above, pop up.