Ubuntu doen't wake up from suspend

[refle]

Hi I use Ubuntu 12.04 (64bit) on Acer Timeline TG3820.
Sometimes Ubuntu just doesnt wake up from suspend. But not always...
Any issues like that already known?
Thank you!

[sp-1070]

http://askubuntu.com/questions/14753...e-from-suspend

This might help

[refle]

Thank you, but actually im not using a nvidia graphic card.
I have the ATI Mobility Radeon HD 5400 Series and the original driver installed...

[sp-1070]

https://help.ubuntu.com/community/AspireTimeline

[p-dh]

Before 12.04, I had to turn off USB legacy support in BIOS to get suspend to work. After upgrading to 12.04, I also ended up following the directions from this post to get my (non-Asus) desktop working.
Hope this helps.

Paul

[refle]

Hi, unfortunately it doesnt seem to help. any other ideas?
i think it must be something with the graphics (although i have installed the proprietary driver)... because when i wake up from suspend the screen turns on to black, than off again, again on to black and then i can log in ... and sometimes it stays just off... this is so strange

[refle]

I think that my computer tries to load the graphics card when i wake it up but it seems not to work very well because:
the screen turns on (black) and then completely off, and again on (black) and completely off.. and not until then, i can load the start screen...
and sometimes it just stays off (the screen) although the cpu is running... any help please!

[Toz]

Are you using the radeon driver? The command will help identify the driver:

sudo lspci -vnn | grep -A12 VGA

Try suspending manually using the following command and quirks to see if it works:

sudo pm-suspend --quirk-s3-bios

sudo pm-suspend --quirk-s3-mode

sudo pm-suspend --quirk-s3-bios --quirk-s3-mode

sudo pm-suspend --quirk-vbe-post

sudo pm-suspend --quirk-vbestate-restore

More information from the pm-suspend man page:

man pm-suspend

You might also want to have a look at the /var/log/pm-suspend.log file for more information,

[refle]

Hi thank you!


My Graphics:

02:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Manhattan [Mobility Radeon HD 5400 Series] [1002:68e0] (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Device [1025:0364]
Flags: bus master, fast devsel, latency 0, IRQ 46
Memory at d0000000 (64-bit, prefetchable) [size=256M]
Memory at cfee0000 (64-bit, non-prefetchable) [size=128K]
I/O ports at 2000 [size=256]
[virtual] Expansion ROM at cfe00000 [disabled] [size=128K]
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Legacy Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
Kernel driver in use: fglrx_pci
Kernel modules: fglrx, radeon

Here is my pm-suspend.log file - its the one where i couldnt access after waking my notebook up:

Sun May 12 14:52:34 CEST 2013: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:


/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux Refle 3.5.0-28-generic #48~precise1-Ubuntu SMP Wed Apr 24 21:42:24 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
Module Size Used by
ip6table_filter 12816 0
ip6_tables 27686 1 ip6table_filter
iptable_filter 12811 0
ip_tables 27474 1 iptable_filter
x_tables 29892 4 ip6table_filter,ip6_tables,iptable_filter,ip_table s
vesafb 13846 1
bnep 18240 2
rfcomm 47562 0
parport_pc 32867 0
ppdev 17114 0
usblp 18315 0
arc4 12530 2
fglrx 5201123 158
ath9k 133095 0
snd_hda_codec_hdmi 32476 1
snd_hda_codec_realtek 79855 1
mac80211 555272 1 ath9k
snd_hda_intel 34063 5
snd_hda_codec 135141 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_i ntel
uvcvideo 78117 0
coretemp 13642 0
ath9k_common 14054 1 ath9k
videobuf2_core 33025 1 uvcvideo
snd_hwdep 17765 1 snd_hda_codec
ath9k_hw 399752 2 ath9k,ath9k_common
videodev 125126 2 uvcvideo,videobuf2_core
kvm_intel 137888 0
snd_pcm 97523 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
btusb 22432 0
videobuf2_vmalloc 12861 1 uvcvideo
videobuf2_memops 13405 1 videobuf2_vmalloc
kvm 422160 1 kvm_intel
snd_seq_midi 13325 0
ath 24124 3 ath9k,ath9k_common,ath9k_hw
snd_rawmidi 30750 1 snd_seq_midi
snd_seq_midi_event 14900 1 snd_seq_midi
bluetooth 211812 11 bnep,rfcomm,btusb
snd_seq 61931 2 snd_seq_midi,snd_seq_midi_event
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14498 3 snd_seq_midi,snd_rawmidi,snd_seq
joydev 17694 0
snd 83674 20 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_i ntel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,s nd_seq,snd_timer,snd_seq_device
psmouse 102075 0
cfg80211 208382 3 ath9k,mac80211,ath
mei 41410 0
soundcore 15092 1 snd
snd_page_alloc 18573 2 snd_hda_intel,snd_pcm
microcode 23030 0
acer_wmi 32845 0
serio_raw 13216 0
sparse_keymap 13891 1 acer_wmi
amd_iommu_v2 19228 1 fglrx
intel_ips 18332 0
wmi 19257 1 acer_wmi
lpc_ich 17145 0
mac_hid 13254 0
video 19653 1 acer_wmi
lp 17800 0
parport 46563 3 parport_pc,ppdev,lp
ahci 25869 2
libahci 27338 1 ahci
atl1c 42092 0
usb_storage 49288 0
total used free shared buffers cached
Mem: 3908912 2005248 1903664 0 79176 838812
-/+ buffers/cache: 1087260 2821652
Swap: 3852284 0 3852284


/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:


/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/01PulseAudio suspend suspend:
Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>>
/usr/lib/pm-utils/sleep.d/01PulseAudio suspend suspend: success.
Running hook /etc/pm/sleep.d/10_grub-common suspend suspend:


/etc/pm/sleep.d/10_grub-common suspend suspend: success.
Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend:


/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend:
Having NetworkManager put all interaces to sleep...Failed.


/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to wpa_supplicant - wpa_ctrl_open: No such file or directory


/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:


/usr/lib/pm-utils/sleep.d/75modules suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:


/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:


/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance:


/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:


/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:


/usr/lib/pm-utils/sleep.d/95led suspend suspend: not applicable.
Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend:
ATI Catalyst driver detected, not using quirks.


/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
kernel.acpi_video_flags = 0


/usr/lib/pm-utils/sleep.d/99video suspend suspend: success.
Running hook /etc/pm/sleep.d/novatel_3g_suspend suspend suspend:


/etc/pm/sleep.d/novatel_3g_suspend suspend suspend: success.

When i suspend it with:
>> sudo pm-suspend --quirk-s3-mode
it switches the screen off, but the computer stays on - so its the same issue that i sometimes have, when i wake up from suspend...

Any idea?

[Toz]

Can we get a clean debug log file? Try like this:

sudo bash
mv /var/log/pm-suspend.log /var/log/pm-suspend.log.BAK
export PM_DEBUG=true
pm-suspend

When you recover, post back the log file like this:

pastebinit /var/log/pm-suspend.log

...and post back the link that is generated.