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Thread: Problem with Canon LBP7010 laser printer

  1. #1
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    Question Problem with Canon LBP7010 laser printer

    Installation seem to go OK, but printing a test page results in an error message saying "Unable to send data to printer".

    sudo lsusb give the following output when printer is connected:

    Apr 14 17:42:14 linux kernel: [ 5746.848153] usb 1-2: new high-speed USB device number 4 using ehci_hcd
    Apr 14 17:42:14 linux kernel: [ 5746.976161] usb 1-2: device descriptor read/64, error -71
    Apr 14 17:42:15 linux kernel: [ 5747.160161] hub 1-0:1.0: unable to enumerate USB device on port 2
    Apr 14 17:42:15 linux kernel: [ 5747.504145] usb 4-2: new full-speed USB device number 2 using ohci_hcd
    Apr 14 17:42:15 linux kernel: [ 5747.644090] usb 4-2: device descriptor read/64, error -62
    Apr 14 17:42:15 linux kernel: [ 5747.888159] usb 4-2: device descriptor read/64, error -62
    Apr 14 17:42:15 linux kernel: [ 5748.128134] usb 4-2: new full-speed USB device number 3 using ohci_hcd
    Apr 14 17:42:16 linux kernel: [ 5748.268729] usb 4-2: device descriptor read/64, error -62
    Apr 14 17:42:16 linux kernel: [ 5748.512129] usb 4-2: device descriptor read/64, error -62
    Apr 14 17:42:16 linux kernel: [ 5748.752153] usb 4-2: new full-speed USB device number 4 using ohci_hcd
    Apr 14 17:42:17 linux kernel: [ 5749.160149] usb 4-2: device not accepting address 4, error -62
    Apr 14 17:42:17 linux kernel: [ 5749.296126] usb 4-2: new full-speed USB device number 5 using ohci_hcd
    Apr 14 17:42:17 linux kernel: [ 5749.704146] usb 4-2: device not accepting address 5, error -62
    Apr 14 17:42:17 linux kernel: [ 5749.704178] hub 4-0:1.0: unable to enumerate USB device on port 2

    Any suggestion what to do?
    Last edited by leifwi; August 14th, 2013 at 11:53 AM.

  2. #2
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    Re: Problem with Canon LBP7010 laser printer

    I think most folks would perceive you as being a bit light on the details.............

    Installation seem to go OK
    .........tell us more..................

    I would infer you are using Ubuntu !! 32bit or 64bit? version 12.10 ?

    from here

    http://www.canon.co.uk/Support/Consu...ownload&page=1

    Canon Europe would seem to feel the CAPT driver is the one for you; I have an LBP printer and I see the 7018K.ppd also covers your 7010C printer .........I enclose a snapshot of the ppd

    ........so I sense we are heading towards guiding you on how to the install the CAPT driver.........if you have a 32bit system, life will be simpler .....................(much simpler)

    but if we hear from you first?
    Attached Images Attached Images

  3. #3
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    Re: Problem with Canon LBP7010 laser printer

    My system is the 12.04 32 bit version. I have installed the Canon CAPT driver.
    localhost:631/printers show my printer as:
    "LBP7010C-7018C (Processing, Accepting Jobs, Shared)".
    Description: Canon LBP7010C/7018C
    Location: linux
    Driver: Canon LBP7010C/7018C CAPT (UK) (color, 2-sided printing)
    Connection: usb://Canon/LBP7010C/7018C?serial=0000A2BA6JsS
    Defaults: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

    When I try to print a test page the state is changed to "Sending data to printer." but nothing happens.
    The printer is working fine with Windows XP on the same PC.

    After installation the error log show following errors:
    E [15/Apr/2013:10:21:29 +0300] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
    E [15/Apr/2013:10:26:17 +0300] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
    W [15/Apr/2013:11:05:30 +0300] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExistsrofile id 'LBP7010C-7018C-Gray..' already exists
    W [15/Apr/2013:11:05:30 +0300] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExistsrofile id 'LBP7010C-7018C-RGB..' already exists
    W [15/Apr/2013:11:05:30 +0300] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-LBP7010C-7018C' already exists
    Last edited by leifwi; April 15th, 2013 at 09:16 AM. Reason: Added error log

  4. #4
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    Re: Problem with Canon LBP7010 laser printer

    thanks;

    when you say you installed the Capt driver;

    I find this guide

    http://doc.ubuntu-fr.org/tutoriel/in...lote_canon_lbp

    the best: it is in french so if you use google translate or somesuch

    in my setup, the connection is described as ccp://localhost:59787 .........as shown in the attached thumbnail

    as described also here

    https://help.ubuntu.com/community/CanonCaptDrv190

    eg for you it would be

    sudo /usr/sbin/lpadmin -p LBP7010C -m CNCUPSLBP7018CAPTK.ppd -v ccp://localhost:59787 -E
    Attached Images Attached Images

  5. #5
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    Re: Problem with Canon LBP7010 laser printer

    Did not work:
    wikberg@linux:~$ sudo /usr/sbin/lpadmin -p LBP7010C -m CNCUPSLBP7018CAPTK.ppd -v ccp://localhost:59787 -E
    [sudo] password for wikberg:
    lpadmin: Unable to copy PPD file.

  6. #6
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    Re: Problem with Canon LBP7010 laser printer

    There was an error in the file name, so now the copy command is OK but the printer is still not working.
    On the cups page a new printer has appeared:
    Description: LBP7010C
    Location:
    Driver: Canon LBP7010C/7018C CAPT (UK) (color, 2-sided printing)
    Connection: ccp://localhost:59787
    Defaults: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

    Printing a test show status as completed, but nothing actually happens.

    After rebooting, printing a test page now results in status "Can't connect to CCPD: Connection refused"
    Last edited by leifwi; April 15th, 2013 at 10:43 AM. Reason: Cahanges after reboot.

  7. #7
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    Re: Problem with Canon LBP7010 laser printer

    You tell us your problems; and I guess you are asking for comment and/or assistance;

    You don't tell us what you have done and that makes it all harder;

    I would have started with the latest version of the CAPT driver: 2.5 that you can get from here

    http://support-asia.canon-asia.com/c...100459601.html

    then the french sivella guide has the details

    .... please tell us if your system is a standard type; ie standalone computer with printer connected by USB cable;

    so the command

    sudo / usr / sbin / ccpdadmin-p LBP7010C-o / dev/usb/lp0
    should have given a reply

    eg

    Usage:
    ccpdadmin [-p Printer-name-o Printer-dev-path]
    ccpdadmin [x-Remove-Printer-name]

    CUPS_ConfigPath = / etc / cups /
    LOG Path = None
    UI Port = 59787

    Entry Num: Spooler: Backend: FIFO path: Device Path: Status
    -------------------------------------------------- --------------------------
    [0]: LBP7010C: ccp: / / localhost: 59787: / dev/usb/lp0: New!
    then sivella says to do

    sudo Service ccpd start
    and then check with

    sudo Service ccpd status
    I am a great believer in 1 2 3 4 5 6 7 8 9 ........you get the picture?

    If you read Sivella tutorial again, he talks about /etc/ccpd.conf and I enclose a snapshot of mine and my LBP is hooked to lp1 as I have 2 printers but you can check what yours says...........
    Attached Images Attached Images

  8. #8
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    Re: Problem with Canon LBP7010 laser printer

    I am using the 2.50 version CAPT driver. My system is stand alone, printer connected with usb cable.

    I have done the installation according to the instructions above and the documentation in the CAPT driver package.

    sudo / usr / sbin / ccpdadmin-p LBP7010C-o / dev/usb/lp0 command gives the answer that it cannot find the command.

  9. #9
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    Re: Problem with Canon LBP7010 laser printer

    thanks;

    so the command you quote

    sudo / usr / sbin / ccpdadmin-p LBP7010C-o / dev/usb/lp0
    is to install the ccpd printer daemon

    ............before that...................

    one needs to have restarted CUPS after installing the printer drivers with the command that Canon recommend of

    sudo /etc/init.d/cups restart
    and then Register the printer (PPD) with the print spooler.

    /usr/sbin/lpadmin -p LBP7010C -m CNCUPSLBP7018CCAPTK.ppd -v ccp://localhost:59787 –E
    and then to install the printer daemon Canon say

    /usr/sbin/ccpdadmin -p [Printer Name] -o [Printer Device Path]
    which should look like

    sudo /usr/sbin/ccpdadmin -p LBP7010C -o /dev/usb/lp0
    whereas if I understand you correctly you wrote

    sudo / usr / sbin / ccpdadmin-p LBP7010C-o / dev/usb/lp0
    .........I realise now that the Sivella documentation has crucial spaces in the wrong spots...............you have spaces where you should have none.........and are lacking spaces where there should be spaces!

    If I suggest you start again: delete your entry with

    /usr/sbin/ccpdadmin -x LBP7010C
    then register the printer with the spooler and then second command as I suggest above to register the ccpd print daemon

    ie

    /usr/sbin/lpadmin -p LBP7010C -m CNCUPSLBP7018CCAPTK.ppd -v ccp://localhost:59787 –E
    then

    sudo /usr/sbin/ccpdadmin -p LBP7010C -o /dev/usb/lp0
    then

    sudo /etc/init.d/ccpd start
    to start the ccpd daemon

    and

    captstatusui -P LBP7010C
    ...........it should give you an OK........if so, try to print something....................
    Last edited by pdc; April 16th, 2013 at 07:43 AM.

  10. #10
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    Re: Problem with Canon LBP7010 laser printer

    Some progress, I managed to print a test page, but after that the status monitor shows that there is a
    communication error and ask to check if cable is connected and power on.

    I think I had done all the things you suggested in your previous answer, but something must have gone wrong. Also now I had to change the localhost to
    59787 as suggested earlier.

    So now there is only the communication error. I already tested with another cable and another usb port on my PC.
    That did not help. Turning off and on the power, the status monitor shows that the printer is initializing, but after that
    the communication error message returns.

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