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Thread: Cannot Run Update Manager

  1. #1
    Join Date
    Nov 2007
    Beans
    23

    Cannot Run Update Manager

    I am running Ubuntu 12.0.4 and can no longer run my update manager. This is the error I receive:

    The package system is broken

    Check if you are using third party repositories. If so disable them, since they are a common source of problems.
    Furthermore run the following command in a Terminal: apt-get install -f


    How do I get this fixed?

    thanks
    Candra

  2. #2
    Join Date
    Aug 2008
    Beans
    1,835
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Cannot Run Update Manager

    Did you try the suggested command (sudo apt-get install -f)? Post the output of that command.

  3. #3
    Join Date
    Nov 2007
    Beans
    23

    Re: Cannot Run Update Manager

    Here it is - pardon the delay - had some on-line issues....

    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Correcting dependencies... Done
    The following packages were automatically installed and are no longer required:
    libunistring0:i386 libqt4-designer:i386 calligra-l10n-engb libgomp1:i386
    libqt4-opengl:i386 calligra-l10n-zhcn libmp3lame0:i386 libcroco3:i386
    libqt4-svg:i386 libvorbisenc2:i386 libgettextpo0:i386 libvorbis0a:i386
    libogg0:i386
    Use 'apt-get autoremove' to remove them.
    The following extra packages will be installed:
    bamfdaemon libbamf0 libbamf3-0
    The following packages will be upgraded:
    bamfdaemon libbamf0 libbamf3-0
    3 upgraded, 0 newly installed, 0 to remove and 91 not upgraded.
    1 not fully installed or removed.
    Need to get 0 B/162 kB of archives.
    After this operation, 1,024 B of additional disk space will be used.
    Do you want to continue [Y/n]? y
    (Reading database ... 483647 files and directories currently installed.)
    Preparing to replace libbamf0 0.2.124.2-0ubuntu1 (using .../libbamf0_0.2.126-0ubuntu1_amd64.deb) ...
    Unpacking replacement libbamf0 ...
    Preparing to replace libbamf3-0 0.2.124.2-0ubuntu1 (using .../libbamf3-0_0.2.126-0ubuntu1_amd64.deb) ...
    Unpacking replacement libbamf3-0 ...
    Preparing to replace bamfdaemon 0.2.124.2-0ubuntu1 (using .../bamfdaemon_0.2.126-0ubuntu1_amd64.deb) ...
    Unpacking replacement bamfdaemon ...
    Setting up bamfdaemon (0.2.126-0ubuntu1) ...
    Rebuilding /usr/share/applications/bamf.index...
    Setting up libbamf0 (0.2.126-0ubuntu1) ...
    Setting up libbamf3-0 (0.2.126-0ubuntu1) ...
    Processing triggers for libc-bin ...
    ldconfig deferred processing now taking place

  4. #4
    Join Date
    Nov 2007
    Beans
    23

    Re: Cannot Run Update Manager

    The matter is solved - the update manager seems to be functinoing properly - I am no longer getting that error message...thank you!!

  5. #5
    Join Date
    Mar 2013
    Beans
    11

    Re: Cannot Run Update Manager

    Thank you for sharing the command. Even i was having the same problem with my update manager. But still its showing the error. Any command to fix it?

  6. #6
    Join Date
    Aug 2008
    Beans
    1,835
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Cannot Run Update Manager

    Quote Originally Posted by ronald577 View Post
    Thank you for sharing the command. Even i was having the same problem with my update manager. But still its showing the error. Any command to fix it?
    What error message to you get after you run the
    Code:
    sudo apt-get install -f
    command as above. The error message or messages should give an indication of what the problem is.

  7. #7
    Join Date
    Aug 2013
    Beans
    83

    Re: Cannot Run Update Manager

    I am having the same problem, but this time when I type in sudo apt-get install -f the problem is not resolved.

    Rather I get this code:

    sudo apt-get install -f
    [sudo] password for ---:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Correcting dependencies... Done
    The following packages were automatically installed and are no longer required:
    thunderbird-locale-zh-cn libunistring0:i386 thunderbird-locale-en-gb thunderbird-locale-en-us libqt4-designer:i386 calligra-l10n-engb libgomp1:i386 libqt4-opengl:i386 calligra-l10n-zhcn libmp3lame0:i386 libcroco3:i386 libqt4-svg:i386 libvorbisenc2:i386 libgettextpo0:i386
    thunderbird-locale-zh-hans libvorbis0a:i386 thunderbird-locale-en libogg0:i386
    Use 'apt-get autoremove' to remove them.
    The following extra packages will be installed:
    libssl1.0.0 libssl1.0.0:i386
    The following packages will be upgraded:
    libssl1.0.0 libssl1.0.0:i386
    2 upgraded, 0 newly installed, 0 to remove and 110 not upgraded.
    2 not fully installed or removed.
    Need to get 2,057 kB of archives.
    After this operation, 1,024 B of additional disk space will be used.
    Do you want to continue [Y/n]? y
    Get:1 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main libssl1.0.0 i386 1.0.1-4ubuntu5.10 [1,008 kB]
    Get:2 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main libssl1.0.0 amd64 1.0.1-4ubuntu5.10 [1,048 kB]
    Fetched 2,057 kB in 23s (88.2 kB/s)
    Preconfiguring packages ...
    (Reading database ... 666818 files and directories currently installed.)
    Preparing to replace libssl1.0.0 1.0.1-4ubuntu5.9 (using .../libssl1.0.0_1.0.1-4ubuntu5.10_amd64.deb) ...
    Unpacking replacement libssl1.0.0 ...
    dpkg: error processing libssl1.0.0 (--configure):
    libssl1.0.0:amd64 1.0.1-4ubuntu5.10 cannot be configured because libssl1.0.0:i386 is in a different version (1.0.1-4ubuntu5.9)
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    ---------Parallels-Ubuntu:~$ sudo apt-get install -f
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Correcting dependencies... Done
    The following packages were automatically installed and are no longer required:
    thunderbird-locale-zh-cn libunistring0:i386 thunderbird-locale-en-gb thunderbird-locale-en-us libqt4-designer:i386 calligra-l10n-engb libgomp1:i386 libqt4-opengl:i386 calligra-l10n-zhcn libmp3lame0:i386 libcroco3:i386 libqt4-svg:i386 libvorbisenc2:i386 libgettextpo0:i386
    thunderbird-locale-zh-hans libvorbis0a:i386 thunderbird-locale-en libogg0:i386
    Use 'apt-get autoremove' to remove them.
    The following extra packages will be installed:
    libssl1.0.0:i386
    The following packages will be upgraded:
    libssl1.0.0:i386
    1 upgraded, 0 newly installed, 0 to remove and 110 not upgraded.
    2 not fully installed or removed.
    Need to get 0 B/1,008 kB of archives.
    After this operation, 0 B of additional disk space will be used.
    Do you want to continue [Y/n]? y
    E: Internal Error, No file name for libssl1.0.0

    Anyone have any suggestions?

    Also the update manager gives me this message:

    The following packages have unmet dependencies:

    libssl1.0.0: Depends: libc6 (>= 2.14) but 2.15-0ubuntu10.4 is installed
    Depends: zlib1g (>= 1:1.1.4) but 1:1.2.3.4.dfsg-3ubuntu4 is installed
    libssl1.0.0:i386: Depends: libc6 (>= 2.7) but 2.15-0ubuntu10.4 is installed
    Depends: zlib1g (>= 1:1.1.4) but 1:1.2.3.4.dfsg-3ubuntu4 is installed


    Thanks,
    candra

  8. #8
    Join Date
    Aug 2013
    Beans
    83

    Re: Cannot Run Update Manager

    Please exuse the repost, but I am still struggling with this issue - any help is greatly appreciated...

    Candra

  9. #9
    Join Date
    Jul 2013
    Location
    Wisconsin
    Beans
    4,075

    Re: Cannot Run Update Manager

    Quote Originally Posted by candra2 View Post
    libssl1.0.0: Depends: libc6 (>= 2.14) but 2.15-0ubuntu10.4 is installed
    Depends: zlib1g (>= 1:1.1.4) but 1:1.2.3.4.dfsg-3ubuntu4 is installed
    libssl1.0.0:i386: Depends: libc6 (>= 2.7) but 2.15-0ubuntu10.4 is installed
    Depends: zlib1g (>= 1:1.1.4) but 1:1.2.3.4.dfsg-3ubuntu4 is installed
    The system seems to be trying to tell you to not install two different versions of the same package.
    It's right. Don't do that.

    Run the command 'apt-cache policy' and post the entire result here.

  10. #10
    Join Date
    Jul 2007
    Location
    UK
    Beans
    17,056
    Distro
    Ubuntu Development Release

    Re: Cannot Run Update Manager

    Quote Originally Posted by candra2 View Post
    Please exuse the repost, but I am still struggling with this issue - any help is greatly appreciated...

    Candra
    Run this but do not hit the Y key blindly. Post back what it says it's going to do. And use the code wrap on the results. Highlight the output in your reply and click the # code tags button

    Code:
    sudo apt-get update && sudo apt-get dist-upgrade

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