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Thread: Desktop freezes and tty login password incorrect

  1. #1
    Join Date
    Mar 2013

    Desktop freezes and tty login password incorrect

    Good day,
    I have a recurring issue with my system I hope you can assist me with

    To begin, I have Ubuntu 12.04lts (64bit) loaded on a HP compaq-6715s laptop and all too often the desktop freezes. I can move the mouse, but nothing responds on the screen or the keyboard. If I have a movie or music running, it'll continue, but the desktop remains frozen. Sometimes it freezes when I have nothing but a folder window open and sometimes I can have several programs running at once and yet, eventually, it'll freeze. In the end all I can do is force shut down and reboot

    I have consulted various forums to troubleshoot this, yet nothing works to date
    Accessing the terminal doesn't not work
    I can not switch desktops to force quit a program

    I can go to the tty environment using ctrl/alt/+an f-key, but no matter what I type, the system will ask me for my password, which is always refused
    I have only one login password and there are no special characters, numbers or capitols, its just a simple 8 letter word in lower case and every time I type my password the system always responds with 'incorrect login'

    I have tried typing my password in the command line to ensure the keyboard is correct and it is

    To recap I have 2 issues;
    1. My computer freezes too often and I must force quit
    2. The tty environment does not recognize my password and I must force quit

    I am new to ubuntu so I hope my description was adequate to help you recognize the issue, however please feel welcome to request any other details if required.

    Thank you for your assistance,

  2. #2
    Join Date
    Nov 2006

    Re: Desktop freezes and tty login password incorrect

    Sorry if this is a dumb question, but are you sure that you're entering the username correctly? To be certain, open a terminal window (xterm, gnome terminal, etc.) and type
    Make sure you're entering your username exactly as it appears there.

    If that doesn't solve the login problem, you can (at the tty login prompt) type your password (instead of username) to see how the characters show up there (in case there's a problem with the keymap configuration).

    Regarding the desktop freezing, that sounds like a driver issue. Not sure I can help much with that. Maybe you can find something helpful on this wiki page: I'm not familiar with that laptop but if it's a "not very powerful" machine, maybe you'll have better results with Xubuntu. (I prefer it even on fast hardware.)

    Also, you might want to try installing the i386 (32 bit) version instead of the 64 bit.

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