so heres the deal for some reson everything I print is all encryped and i want that to stop so i need to find out how to get my computer to norm the printer is an hp photosmart 5510 i know its not the printer its my computer ny bf was on it and he downloaded something and now im having problems i removed all the software he downloaded and still nothing and if it helps i made a file the other day and i went to open it to day and it was encryped i dont care if i have to reset all my computer i already backed up all my files to a usb and tryed to resate but the f10 didnt work for me thank u for ur help
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