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Thread: Problem reading PDF file

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  1. #1
    Join Date
    Feb 2007
    Beans
    643
    Distro
    Kubuntu 9.04 Jaunty Jackalope

    Problem reading PDF file

    Hi,

    I have a pdf file which I did not manage to open properly. I tried with Konqueror, xpdf and pdfedit. What is displayed is this message:

    Code:
    To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
    For further support, go to www.adobe.com/support/products/acrreader.html
    Which program should I use to open this file, please?

    Mariane
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  2. #2
    Join Date
    Mar 2012
    Location
    Mayence, Germany
    Beans
    135
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Problem reading PDF file

    Do the following in a terminal:
    pdfinfo yourfile.pdf
    To get additional information on your document it might be encrypted.

  3. #3
    Join Date
    Feb 2007
    Beans
    643
    Distro
    Kubuntu 9.04 Jaunty Jackalope

    Re: Problem reading PDF file

    Code:
    pdfinfo cerfa.pdf
    Answer:
    pdfinfo: /opt/Druide/Antidote7/Programmes32/lib/libjpeg.so.62: no version information available (required by /usr/lib/libpoppler.so.13)
    Creator: Adobe LiveCycle Forms 8.2
    Producer: Adobe LiveCycle Forms 8.2
    CreationDate: Thu Nov 3 14:36:49 2011
    ModDate: Thu Nov 3 14:36:49 2011
    Tagged: yes
    Pages: 1
    Encrypted: no
    Page size: 612 x 792 pts (letter)
    File size: 1239892 bytes
    Optimized: no
    PDF version: 1.6

    I tried okular and evince but I have the same result:
    "To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
    to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
    For further support, go to www.adobe.com/support/products/acrreader.html"

    I found a page with instructions about how to solve this on debian-based machines but we don't have the packages they speak about, or I should add a repository and I'm not going to do that unless someone tells me it is OK to add these to Kubuntu:
    http://forum.linuxmint.com/viewtopic.php?f=47&t=70040
    Last edited by Mariane; January 12th, 2013 at 03:41 PM.
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  4. #4
    Join Date
    Feb 2007
    Beans
    643
    Distro
    Kubuntu 9.04 Jaunty Jackalope

    Re: Problem reading PDF file

    I installed libreoffice-pdfimport and then tried to open the file with LibreOffice. I got 848 pages of something which looks like formatting script:

    ><caption placement="right" reserve="26mm"
    ><para vAlign="middle"
    /><font size="8pt" typeface="Arial"
    /><value
    ><text

    etc. etc. etc.

    some stuff like:

    6f72706f7261746564311d301b060355040b131441646f6265 20547275737420536572766963657331163014060355040313 0d41646f626520526f6f7420434130820122300d06092a8648 86f70d01010105000382010f003082010a0282010100cc4f54 84f7a7a2e733537f3f9c12886b2c9947677e0f1eb9ad1488f9 c310d81df0f0d59f690a2f5935b0cc6ca94c9c15a09fce20bf a0cf54e2e02066453f3986387e9cc48e0722c624f60112b035 df55ea6990b0db85371ee24e07b242a16a1369a066ea809111 592a9b08795a20442dc9bd73388b3c2fe0431b5db30bf0af35 1a29feefa692dd814c9d3d598ead313c407e9b913606fce25c 8dd18d26d55c45cfaf653fb1aad26296f4a838eaba6042f4f4 1c4a3515cef84e22560f9518c5f8969f9ffbb0b77825e9806b bdd60af0c674949df30f50db9a77ce4b7083238da0ca782044 5c3c5464f1eaa230199fea4c064d06784b5e92df22d2c967b3 7ad2010203010001a382014f3082014b301106096086480186 f8420101040403020007

    and some non-printable characters which are displayed as a question mark.
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  5. #5
    Join Date
    Jan 2013
    Beans
    2

    Re: Problem reading PDF file

    You may have tried this already, but Adobe makes a .deb download of its pdf viewer. I had a similar problem to yours, and the only thing that fixed it was getting the Adobe version.

  6. #6
    Join Date
    Nov 2011
    Location
    /dev/root
    Beans
    Hidden!

    Re: Problem reading PDF file

    The file seems to be created 2011, so it is not brand new.

    Which version of Kubuntu are you running? Would there be a chance to find a newer version of the libraries used to read pdf files, if you try with the newest version. You need not install it, test it live from a CD or USB drive!

    Or have you checked with some cloud service to read documents, for example Google Documents.

  7. #7
    Join Date
    Feb 2007
    Beans
    643
    Distro
    Kubuntu 9.04 Jaunty Jackalope

    Re: Problem reading PDF file

    I finally got adobe's version, I'll just have to remember to switch off my internet connection before I view this pdf...

    Adobe has included javascript in it's new version, now when you open a pdf document with adobe's reader, the document can "phone home" without your knowledge (or authorisation!) and tell some server what you are doing with the file...

    Ref: http://lwn.net/Articles/129729/

    So I still hope someone will tell me which open source program I could use to view this type of file.

    Meanwhile, people experiencing the same problem can install acroread with:
    Code:
    sudo add-apt-repository "deb http://archive.canonical.com/ natty partner"
    sudo apt-get update
    sudo apt-get install acroread
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

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