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Thread: Webcam problems

  1. #1
    Join Date
    Nov 2012
    Beans
    11

    Webcam problems

    Hello everyone,

    Firstly, I'm sorry if this has been covered in another thread (as I'm sure it undoubtedly has!)

    I've just received a new customised computer through pcspecialist.co.uk. I opted not to pay an extra £80 and instead take many users' recommendations to install Ubuntu instead. It's my first day and seems great. However, I can't seem to install the drivers that came on a CD with the computer.

    In particular I've been trying to use the webcam, which hasn't been detected. The Driver Installtion CD won't run in Ubuntu and autoruns with Wine Windows Program Loader. The problem is it says that my computer doesn't minimum system requirements to run the driver, which I'm sure isn't true.

    Here are the computer's components (below.)

    Any help would be greatly appreciated!

    Thanks in advance!

    Chassis & Display UltraNote: 14" Glossy HD LED Backlit Widescreen (1366x768)
    Processor (CPU) Intel® Core™i7 Dual Core Mobile Processor i7-3520M (2.90GHz) 4MB
    Change to: Intel® Core™i7 Quad Core Mobile Processor i7-3632QM (2.20GHz) 6MB
    Memory (RAM) 8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (2 x 4GB)
    Graphics Card Intel® HD Graphics 4000 Video Memory Technology up to 1.7GB
    2nd Graphics Card NONE
    Memory - 1st Hard Disk 240GB INTEL® 335 SERIES SSD, SATA 6 Gb/s (upto 500MB/sR | 450MB/sW)
    SSD CACHE DRIVE NONE
    1st DVD/BLU-RAY Drive Ultra Slim 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
    Memory Card Reader Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
    Sound Card Intel 2 Channel High Definition Audio + MIC/Headphone Jack
    Network Facilities GIGABIT LAN & WIRELESS INTEL® N-2230 (300Mbps) + BLUETOOTH
    USB Options 2 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
    Battery UltraNote Series 6 Cell Lithium Ion Battery (62.16WH) (Up to 7 Hours)
    Power Lead & Adaptor 1 x UK Power Lead & 65W AC Adaptor
    Operating System NO OPERATING SYSTEM REQUIRED
    Office Software NO OFFICE SOFTWARE
    Anti-Virus NO ANTI-VIRUS SOFTWARE
    Laptop Cooling Stands NONE
    Carry Case NONE
    Monitor NONE
    Keyboard & Mouse INTEGRATED UK KEYBOARD
    Mouse INTEGRATED 2 BUTTON TOUCHPAD MOUSE
    Speakers NONE
    Webcam INTEGRATED 2.0 MEGAPIXEL WEBCAM

  2. #2
    Join Date
    Jun 2010
    Location
    London, England
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Driver problems: First foray into the world of Linux

    This

    I can't seem to install the drivers that came on a CD with the computer.
    you will not be able to do. It is my guess that those drivers are for installing the webcam in the Windows operating system. I do not think that wine is any use for installing Windows drivers to work in Linux.

    This is the best that I can come up with:

    https://help.ubuntu.com/community/Webcam

    https://help.ubuntu.com/community/We...roubleshooting

    Regards.
    It is a machine. It is more stupid than we are. It will not stop us from doing stupid things.
    Ubuntu user #33,200. Linux user #530,530


  3. #3
    Join Date
    Apr 2008
    Location
    Australian in Germany
    Beans
    4,010
    Distro
    Ubuntu 10.10 Maverick Meerkat

    Re: Driver problems: First foray into the world of Linux

    Quote Originally Posted by daneandrewlam View Post
    ...However, I can't seem to install the drivers that came on a CD with the computer.
    There are almost certainly no Linux drivers on there, so you can probably use the CD as a beer coaster.

    Linux deals with drivers a bit differently to Windows. Most drivers are integrated into the kernel, i.e. you don't need to install them. The exceptions are the instances where there are proprietary drivers which cannot, due to licence restrictions, be freely distributed. These can generally be obtained using the additional drivers facility. I believe that is in the menu system settings> software on 12.10. Is that the Ubuntu version you have?

    Perhaps you could post what isn't working apart from your webcam, or is it only that?
    Michael

  4. #4
    Join Date
    Dec 2012
    Beans
    19

    Re: Driver problems: First foray into the world of Linux

    When you set up Ubuntu were you offered the opportunity to have your picture taken, and did your webcam spring to life at that moment? Mine did, then it took ages to figure out how to awaken it again.

    Is your webcam connected? I know it sounds stupid but it might not be plugged in! I have 3 webcams, they're all plugged in but only 2 register, the Logitech and the Colorvis. The Swann Sportscam only registers as a drive, like a flash drive, but it can double as a webcam in a certain mode on Windows OS. It appears not all webcam's are supported.
    Last edited by XXYZGuy; December 6th, 2012 at 05:21 PM.

  5. #5
    Join Date
    May 2006
    Location
    Lake Placid, Florida, USA
    Beans
    2,019
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: Driver problems: First foray into the world of Linux

    You might want to install " GuvcView " .

  6. #6
    Join Date
    Jan 2008
    Beans
    21

    Re: Webcam problems

    I've got the same model as you, right down to the meaty core i7

    I'm running Kubuntu 12.10 and I've had no problems with the webcam, I even had a skype chat the other day. If you're running 12.04 then maybe the drivers aren't included, but other than that I'd assume anything that works for me should work for you.

    If you went for the LTS version (12.04), maybe give 12.10 a go with a live usb, and see if it works.

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