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Thread: Problem verifying credentials?????

  1. #1
    Join Date
    Jun 2011
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    21

    Problem verifying credentials?????

    I use a tool from TD Ameritrade called Trade Architect and when I log in it just spins in an infinite loop while it is verifying credentials. I'm convinced it is a bug with 12.04. I've tried it on three different computers and used three different browsers (Google Chrome, Chromium & Firefox). Everything was fine on 11.10 and previous versions. Any ideas?

  2. #2
    Join Date
    Jun 2011
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    21

    Re: Problem verifying credentials?????

    I guess nobody else has encountered this problem.

  3. #3
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    Dec 2010
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    Hidden!

    Re: Problem verifying credentials?????

    Thread moved to General Help.


    404

  4. #4
    Join Date
    Apr 2012
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    7,003

    Re: Problem verifying credentials?????

    is the firewall enabled?

    Code:
    service ufw status
    maybe that tool needs some ports opened in order to authenticate/run?

  5. #5
    Join Date
    Jun 2011
    Beans
    21

    Re: Problem verifying credentials?????

    It looks like there was not a firewall program installed. when I run service ufw status the response is ufw start/running. I installed gufw but am not sure what would need opening. I guess I can experiment. I found this guide here, not sure what port to try though:

    Basic Usage

    Getting started with ufw is easy. For example, to enable firewall, allow ssh access, enable logging, and check the status of the firewall, perform:
    $ sudo ufw allow ssh/tcp
    $ sudo ufw logging on
    $ sudo ufw enable
    $ sudo ufw status

    Firewall loaded
    To Action From
    22:tcp ALLOW ANYWHERE

    Advanced Functionality

    As mentioned, the ufw framework is capable of doing anything that iptables can do. This is achieved by using several sets of rules files, which are nothing more than iptables-restore compatible text files. Fine-tuning ufw and/or adding additional iptables commands not offered via the ufw command is a matter of editing various text files:

    • /etc/default/ufw: high level configuration, such as default policies, IPv6 support and kernel modules to use
    • /etc/ufw/before[6].rules: rules in these files are evaluated before any rules added via the ufw command
    • /etc/ufw/after[6].rules: rules in these files are evaluated after any rules added via the ufw command
    • /etc/ufw/sysctl.conf: kernel network tunables
    • /var/lib/ufw/user[6].rules or /lib/ufw/user[6].rules (0.28 and later): rules added via the ufw command (should not normally be edited by hand)
    • /etc/ufw/ufw.conf: sets whether or not ufw is enabled on boot, and in 9.04 (ufw 0.27) and later, sets the LOGLEVEL

    After modifying any of the above files, activate the new settings with:
    $ sudo ufw disable $ sudo ufw enableAny suggestions?

    Quote Originally Posted by steeldriver View Post
    is the firewall enabled?

    Code:
    service ufw status
    maybe that tool needs some ports opened in order to authenticate/run?
    Last edited by jaws222; June 18th, 2012 at 03:18 PM.

  6. #6
    Join Date
    Apr 2012
    Beans
    7,003

    Re: Problem verifying credentials?????

    Quote Originally Posted by jaws222 View Post
    It looks like there was not a firewall program installed. when I run service ufw status the response is ufw start/running. I installed gufw but am not sure what would need opening. I guess I can experiment. I found this guide here, not sure what port to try though:
    This means the ufw firewall program is installed and running - gufw is just a graphical interface for setting up rules (personally I find the terminal interface simpler).

    You could start by verifying that ufw *is* the problem - it may not be - by stopping it temporarily and trying to authenticate:

    Code:
    sudo service ufw stop
    If it turns out to be that, then you have a few options e.g. (a) disable ufw permanently (shouldn't be an issue if you are already behind a NAT router / firewall) (b) enable it and look at the logs to figure out what ports it's trying to use (c) google for what open ports you application needs (d) contact TD and ask them

    If you *do* have a firewall on your router you could start by looking at what ports were opened on *that*

    Hope this helps

  7. #7
    Join Date
    May 2006
    Location
    Bogota. Colombia
    Beans
    38

    Re: Problem verifying credentials?????

    jaws222 I'm having the same issue.. you`re not alone ...

    https://bugs.launchpad.net/ubuntu/+s...ox/+bug/839902

    It seems a flash player issue, thou ...
    Andrés Mauricio Mujica
    https://launchpad.net/~andres.mujica
    Ubuntu Bugsquad & Bugcontrol

  8. #8
    Join Date
    May 2006
    Location
    Bogota. Colombia
    Beans
    38

    Re: Problem verifying credentials?????

    effectively it's related to flash.

    with the Shockwave Flash 11.5 r31 available in google chrome beta works as before.
    Andrés Mauricio Mujica
    https://launchpad.net/~andres.mujica
    Ubuntu Bugsquad & Bugcontrol

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