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Thread: Sound card not working

  1. #1
    Join Date
    Oct 2012
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    Sound card not working

    Hi Everyone,

    I've just installed ubuntu 12.04, but now I have no sound from my speakers.

    volume is on full

    sound card (as far as I can tell) is; Intel 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller (rev 04)

    I've read that other people have had problems like this, but the solutions haven't helped

    Help much appreciated

  2. #2
    Join Date
    Feb 2008
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    Distro
    Xubuntu 16.04 Xenial Xerus

    Re: Sound card not working

    The command lspci should help identify the sound device. In Sound Settings/
    Output, you might try a different "connector."

  3. #3
    Join Date
    Oct 2012
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    Re: Sound card not working

    lspci output is
    Code:
    jam@angel1:~$ lspci
    00:00.0 Host bridge: Intel Corporation 82925X/XE Memory Controller Hub (rev 0e)
    00:01.0 PCI bridge: Intel Corporation 82925X/XE PCI Express Root Port (rev 0e)
    00:1b.0 Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller (rev 04)
    00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 04)
    00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 (rev 04)
    00:1c.2 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 3 (rev 04)
    00:1d.0 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 04)
    00:1d.1 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 04)
    00:1d.2 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 04)
    00:1d.3 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 04)
    00:1d.7 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 04)
    00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d4)
    00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 04)
    00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 04)
    00:1f.2 IDE interface: Intel Corporation 82801FR/FRW (ICH6R/ICH6RW) SATA Controller (rev 04)
    00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 04)
    01:00.0 Ethernet controller: Marvell Technology Group Ltd. 88W8310 and 88W8000G [Libertas] 802.11g client chipset (rev 07)
    01:03.0 FireWire (IEEE 1394): Texas Instruments TSB82AA2 IEEE-1394b Link Layer Controller (rev 01)
    01:04.0 Mass storage controller: Integrated Technology Express, Inc. IT8212 Dual channel ATA RAID controller (rev 13)
    01:05.0 RAID bus controller: Silicon Image, Inc. SiI 3114 [SATALink/SATARaid] Serial ATA Controller (rev 02)
    02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8053 PCI-E Gigabit Ethernet Controller (rev 15)
    03:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8053 PCI-E Gigabit Ethernet Controller (rev 15)
    05:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI R430 [Radeon X800 (PCIE)]
    05:00.1 Display controller: Advanced Micro Devices [AMD] nee ATI R430 [Radeon X800] (PCIE) (Secondary)
    What do you mean be a different 'connector'? Is this like a audio jack adaptor, or something with the software.
    Last edited by sandyd; January 14th, 2013 at 04:57 PM. Reason: code tags

  4. #4
    Join Date
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    5,078
    Distro
    Xubuntu 16.04 Xenial Xerus

    Re: Sound card not working

    The "connector" is a software setting. I think you can click on the speaker icon and select "Sound Settings." There are five "tabs," and the first one is called "Output". At the bottom of that window is a drop-down selector labelled "Connector". For my earphones, I use "Analog Output". Different devices have different options, so I can't predict what you will see there. If you change it, I think it takes effect immediately, so you can begin playing a song and try different options.

    Oh, at the top-right is an on-off switch, you should also check it.

    There's also a "Hardware" tab, which may have a whole bunch of "profiles" you can try. Mine is set to "Analog Stereo Duplex".

    You were correct about the sound device in your computer.

  5. #5
    Join Date
    Oct 2012
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    12

    Smile Re: Sound card not working

    Ok, so I located these settings, this did not, however, solve the problem.

    But, after about a month of trying 12.04, I installed 12.10 and now it works!

    Thanks for your help!
    Last edited by yesterdays jam; January 14th, 2013 at 04:21 PM. Reason: Grammar

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