Two keys not working in XP

**andy_blah** · October 7th, 2012

I have troubles with two of my keyboard's (PS/2) keys, those are right arrow and "]" (might be more, haven't been able to test the function keys). I've tried the keys in BIOS and they work well, so I doubt it's something hardware related. What I've also tried is to uninstall the driver and install it again, however that doesn't work, still the same problem. I've tried another keyboard (PS/2 too) and it works flawless with all it's keys.

I mainly suppose it's a driver issue, but I'm not exactly sure what to do . I haven't been able to properly install the specific keyboard's driver so I had to resort on downloading an alternate driver. Is there anything that can be done to circumvent this issue?

**mips** · October 7th, 2012

You might be using the incorrect keyboard layout, http://support.microsoft.com/kb/258824

**andy_blah** · October 7th, 2012

It's on the correct keyboard layout. Also, if it were to be the wrong layout, wouldn't "]" be replaced by another character when pressed?
What I've noticed is that when I uninstall the driver and restart, it asks for "hkntdll.dll", and that isn't present in the keyboard's driver. The thing is I cannot correct that (update with the proper driver), since it always asks for that file

**Penguin360** · October 8th, 2012

1. Try another keyboard, or
2. Upgrade to Windows 7, or
3. Switch to Ubuntu.

**andy_blah** · October 8th, 2012

None of those options are helpful, otherwise I would've done it long time ago. I'd rather fix the keyboard's broken support. It used to work fine (I didn't use the PC for a while), and now after coming back I'm having this issue.

**critin** · October 9th, 2012

Check for drivers in windows updates. They may be able to help.
Also, try DriverMax--it's free and it's been dependable for me.

Turn the keyboard upside down and shake vigorously. Use an air can. There may be something blocking contact under the key even if it seems to work right.

I've never had to add drivers for a keyboard or mouse, but of course I always buy cheap.