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Thread: laptop keeps freezing and hanging..

  1. #1
    Join Date
    Nov 2011
    Beans
    16

    Angry laptop keeps freezing and hanging..

    hi..

    I'm having so much of problem with ubuntu 12.04.
    my laptop gets freezed from time to time, (few times per hour!) and nothing works so I have to make a forced shut down! (and nicely loose all the work!!)

    this is so ugly... and apparently many ppl are having this pickle!!
    really appreciate it if someone could give me guidance to clear this mess up!

    btw, my laptop specs:
    Code:
    00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
    00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port 
    (rev 02)
    00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipse
    t HECI Controller (rev 06)
    00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enh
    anced Host Controller (rev 05)
    00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Defin
    ition Audio (rev 05)
    00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express 
    Root Port 1 (rev 05)
    00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express 
    Root Port 2 (rev 05)
    00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express 
    Root Port 3 (rev 05)
    00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express 
    Root Port 6 (rev 05)
    00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enh
    anced Host Controller (rev 05)
    00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
    00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Con
    troller (rev 05)
    00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port 
    SATA AHCI Controller (rev 05)
    00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller 
    (rev 05)
    01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Manhatt
    an [Mobility Radeon HD 5400 Series]
    01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Cedar HDMI Audio [Ra
    deon HD 5400/6300 Series]
    02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network
     Adapter (PCI-Express) (rev 01)
    03:00.0 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller
    03:00.1 System peripheral: Ricoh Co Ltd Memory Stick Host Controller
    03:00.4 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller
    04:00.0 Ethernet controller: Marvell Technology Group Ltd. Yukon Optima 88E8059
     [PCIe Gigabit Ethernet Controller with AVB] (rev 11)
    3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Ge
    neric Non-core Registers (rev 02)
    3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture Sy
    stem Address Decoder (rev 02)
    3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
    3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
    3f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
    3f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

  2. #2
    Join Date
    Nov 2011
    Beans
    16

    Re: laptop keeps freezing and hanging..

    I have to add:
    1. I have already uninstall and reinstall back the proprietary drivers,
    2. previously i had many desktop effects enabled so i already rollback to default by running
    Code:
    unity --reset
    3. i recently upgraded my RAM from 4GB to 16GB and I think freezing happens even more.. I ran memtest and seemed no problem with that.
    4. I've checked my HD health using SMART and its fine..
    5. the weirdest part is when it freezes, the Capslock, and Scrolllock keep blinking together!!
    Last edited by lindaonline15; June 8th, 2012 at 02:59 AM.

  3. #3
    Join Date
    Oct 2011
    Beans
    19

    Re: laptop keeps freezing and hanging..

    I'd suggest backing up all your data on Ubuntu and doing a fresh install; an that is quite the RAM upgrade, maybe swap needed an adjustment? are you x64 or x86?

  4. #4
    Join Date
    Nov 2011
    Beans
    16

    Re: laptop keeps freezing and hanging..

    x64...
    and right now my swap is 8GB...

  5. #5
    Join Date
    Oct 2011
    Beans
    19

    Re: laptop keeps freezing and hanging..

    Quote Originally Posted by lindaonline15 View Post
    x64...
    and right now my swap is 8GB...
    Strange that sounds right, e.g. the .5 of your actual ram..
    *lost* hopefully someone can help you with another option besides a reformat sorry I just saw you ask from IRC

  6. #6
    Join Date
    Nov 2011
    Beans
    16

    Re: laptop keeps freezing and hanging..

    Quote Originally Posted by devxdev View Post
    Strange that sounds right, e.g. the .5 of your actual ram..
    *lost* hopefully someone can help you with another option besides a reformat sorry I just saw you ask from IRC
    thats all right
    thanks for trying anyways if nothing also i'll have the reformat solution in my head..

  7. #7
    Join Date
    Jan 2009
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    Re: laptop keeps freezing and hanging..

    Quote Originally Posted by lindaonline15 View Post
    5. the weirdest part is when it freezes, the Capslock, and Scrolllock keep blinking together!!
    See (FWIW) http://www.linuxquestions.org/questi...lashing-47433/

  8. #8
    Join Date
    Nov 2011
    Beans
    16

    Re: laptop keeps freezing and hanging..

    thanks for the link...
    assuming it is a kernel panic, what should i do?

  9. #9
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    Re: laptop keeps freezing and hanging..

    Quote Originally Posted by lindaonline15 View Post
    thanks for the link...
    assuming it is a kernel panic, what should i do?

    Keep memtest86 running for at least one night.

    If that does not reveal problems, try a different version (older and/or newerver) of ubuntu

  10. #10
    Join Date
    May 2007
    Location
    Virginia, USA
    Beans
    13,263
    Distro
    Ubuntu Mate Development Release

    Re: laptop keeps freezing and hanging..

    Noticed the linked article in post #7 mentioned heat as a possible problem -- especially the CPU overheating.

    Are you noticing your laptop getting unduly warm just before it freezes?
    Ubuntu 17.04 Mate, Mint 18.1 Mate; MS Win 8.1, MS Win10 Pro.
    Will not respond to PM requests for support -- use the forums.

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