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Thread: Wireless Internet Access Drops intermittently Even when Network Connection is Active

  1. #1
    Join Date
    Jun 2010
    Beans
    7

    Wireless Internet Access Drops intermittently Even when Network Connection is Active

    Dear all,
    I have a fresh install of Ubuntu 12.04 32bit on Thinkpad T400

    Problem - Could able to connect to wireless connection without any issue and it works fine. But my internet access stops automatically every now and then. I could able to get back the access after few seconds when I keep of refreshing browser.


    Solution Tried -
    1) Set "Ipv6" to ignore in Wireless Internet settings -- No help
    2) Set Wireless Power Management to "Off" -- No Help
    3) Tried to use the option of disabling the "Wireless N" as suggested in this post http://ubuntuforums.org/showthread.php?t=1978457
    This has reduced the frequency greatly but still on some occassion I see Internet access drop.

    Any help would be appreciated.

  2. #2
    Join Date
    Oct 2009
    Location
    UK
    Beans
    72
    Distro
    Ubuntu 15.10 Wily Werewolf

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    Hi bhopalino1

    Did you have the problems before you did your fresh install of 12.04?

    Can you tell us what wireless router and wireless card you are using?

    It sounds similar to issues I had with my wireless router, but there are many things that can go wrong (and many different wireless routers and cards) so it is quite possible it is an entirely different problem with similar results.

  3. #3
    Join Date
    Jun 2010
    Beans
    7

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    Before this I had Windows Vista on this machine and did not face this issue.
    Also with same network, I have another Win7 laptop and an Android tablet connected without any issues.

    I am using cable modem+wireless gateway (both in same device) provided by my service provider.

    When I run lspci command, I get following output.

    Code:
    03:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection

  4. #4
    Join Date
    Jun 2010
    Beans
    7

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    Friends,
    I urgently need help from experts. I tried many solutions from internet but no help --

    Problem --
    Wireless connection drops now and then, but works fine after 2-3mins. Speed also varies sometime slow and sometime very good.

    1 ) Machine Brand and Model (PC/Laptop):
    Code:
    Lenovo Thinkpad T400
    2 ) Wireless Brand, Model and Wireless Chipset:
    Code:
    03:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection [8086:4237]
    3) check interface:
    Code:
    wlan0     IEEE 802.11abg  ESSID:"Indian"  
              Mode:Managed  Frequency:2.462 GHz  Access Point: 00:1D:CF:8D:E4:20   
              Bit Rate=1 Mb/s   Tx-Power=15 dBm   
              Retry  long limit:7   RTS thr:off   Fragment thr:off
              Power Management:off
              Link Quality=62/70  Signal level=-48 dBm  
              Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
              Tx excessive retries:1  Invalid misc:729   Missed beacon:0
    4 ) Check for modules:
    Code:
    iwlwifi               291847  0 
    mac80211              436455  1 iwlwifi
    cfg80211              178679  2 iwlwifi,mac80211
    5 ) Kernel boot messages :
    Code:
    [    9.681088] iwlwifi 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
    [    9.681097] iwlwifi 0000:03:00.0: setting latency timer to 64
    [    9.681117] iwlwifi 0000:03:00.0: pci_resource_len = 0x00002000
    [    9.681119] iwlwifi 0000:03:00.0: pci_resource_base = f8984000
    [    9.681121] iwlwifi 0000:03:00.0: HW Revision ID = 0x0
    [    9.681203] iwlwifi 0000:03:00.0: irq 48 for MSI/MSI-X
    [    9.681241] iwlwifi 0000:03:00.0: Detected Intel(R) WiFi Link 5100 AGN, REV=0x54
    [    9.681300] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
    [    9.700498] iwlwifi 0000:03:00.0: device EEPROM VER=0x11e, CALIB=0x4
    [    9.700501] iwlwifi 0000:03:00.0: Device SKU: 0Xf0
    [    9.702543] iwlwifi 0000:03:00.0: Tunable channels: 13 802.11bg, 24 802.11a channels
    [    9.867865] iwlwifi 0000:03:00.0: loaded firmware version 8.83.5.1 build 33692
    [   10.680182] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
    [   10.680563] iwlwifi 0000:03:00.0: Radio type=0x1-0x2-0x0
    [   10.797265] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
    [   10.797663] iwlwifi 0000:03:00.0: Radio type=0x1-0x2-0x0
    [ 7978.117134] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
    [ 7978.120138] iwlwifi 0000:03:00.0: Radio type=0x1-0x2-0x0
    6 ) Network configuration :
    Code:
    *-network               
           description: Ethernet interface
           product: 82567LM Gigabit Network Connection
           vendor: Intel Corporation
           physical id: 19
           bus info: pci@0000:00:19.0
           logical name: eth0
           version: 03
           serial: 00:22:68:11:9f:7e
           width: 32 bits
           clock: 33MHz
           capabilities: pm msi cap_list ethernet physical
           configuration: broadcast=yes driver=e1000e latency=0 multicast=yes
           resources: irq:20 memory:fc000000-fc01ffff memory:fc025000-fc025fff ioport:1840(size=32)
      *-network
           description: Wireless interface
           product: PRO/Wireless 5100 AGN [Shiloh] Network Connection
           vendor: Intel Corporation
           physical id: 0
           bus info: pci@0000:03:00.0
           logical name: wlan0
           version: 00
           serial: 00:1e:65:3b:e1:e0
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
           configuration: broadcast=yes driver=iwlwifi driverversion=3.2.0-24-generic-pae firmware=8.83.5.1 build 33692 ip=10.0.0.13 latency=0 link=yes multicast=yes wireless=IEEE 802.11abg
           resources: irq:48 memory:f4300000-f4301fff
    7 ) Scan for networks:
    Code:
    lo        Interface doesn't support scanning.
    
    wlan0     Scan completed :
              Cell 01 - Address: 00:1D:CF:8D:E4:20
                        Channel:11
                        Frequency:2.462 GHz (Channel 11)
                        Quality=63/70  Signal level=-47 dBm  
                        Encryption key:on
                        ESSID:"Indian"
                        Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 9 Mb/s
                                  18 Mb/s; 36 Mb/s; 54 Mb/s
                        Bit Rates:6 Mb/s; 12 Mb/s; 24 Mb/s; 48 Mb/s
                        Mode:Master
                        Extra:tsf=0000003793a3016b
                        Extra: Last beacon: 30768ms ago
                        IE: Unknown: 0006496E6469616E
                        IE: Unknown: 010882848B961224486C
                        IE: Unknown: 03010B
                        IE: Unknown: 2A0106
                        IE: Unknown: 32040C183060
                        IE: Unknown: 2D1A0C0016FFFF0000000000000000000000000000000C0000000000
                        IE: Unknown: 3D160B000500000000000000000000000000000000000000
                        IE: Unknown: 3E0100
                        IE: WPA Version 1
                            Group Cipher : TKIP
                            Pairwise Ciphers (2) : TKIP CCMP
                            Authentication Suites (1) : PSK
                        IE: IEEE 802.11i/WPA2 Version 1
                            Group Cipher : TKIP
                            Pairwise Ciphers (2) : TKIP CCMP
                            Authentication Suites (1) : PSK
                        IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
                        IE: Unknown: 0B05010046127A
                        IE: Unknown: 7F0101
                        IE: Unknown: DD07000C4307000000
                        IE: Unknown: 0706555320010B10
    
    eth0      Interface doesn't support scanning.
    8 ) Ubuntu Version:
    Code:
    Description:	Ubuntu 12.04 LTS
    9 ) Kernel/architecture (including 32 vs. 64 bit):
    Code:
    3.2.0-24-generic-pae i686
    10 ) Restarting the network:
    Code:
     * Running /etc/init.d/networking restart is deprecated because it may not enable again some interfaces
     * Reconfiguring network interfaces...
    Any help would be highly appreciated....

  5. #5
    Join Date
    May 2012
    Beans
    1

    Yes, really. It was and with me. We can communicate on this theme.


  6. #6
    Join Date
    Jun 2007
    Location
    Northumberland, UK
    Beans
    92
    Distro
    Ubuntu 12.04 Precise Pangolin

    Cool Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    It could be your ISP (the people who supply your phone/internet). This happens with me occasionally. Sometimes there are too many people on-line at any one time and the equipment relays temporarilly'drop' some internet lines to ease pressure. There again, as in my case, Our telephone company is busily installing fibre-optic cable in our region to get the area covered by the end of 2012 this can result in a disconection of the line due to line voltages being out of phase as they connect new equipment.


    If the disconnection didn't happen before you re-installed Ubuntu/Kubuntu 12.04 there could be a problem with your grub - check this out. It's fairly easy to do and the Linux Format magazine has walk-throughs on how to check it out online, or failing this, try FullCircle Magazine (which is a free online computer magazine primarilly intended for Ubuntu/Kubuntu/xubuntu - but now covers several other flavours). Go to: www.fullcirclemagazine.org and the editor to whom you address enquiries is the Editor Ronnie Tucker(ronnie@fullcirclemagazine.org) - hope that helps!
    Terabyte1

    Non sibi sed omnibus = "Not for oneself but for all."

  7. #7
    Join Date
    Apr 2008
    Location
    Mirpur, Kashmir, Pakistan
    Beans
    110
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    Waiting for a viable solution on a fresh install of 12.04

  8. #8
    Join Date
    Aug 2007
    Location
    Hastings, NZ
    Beans
    354
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    I have same problem on 12.04. Only started doing this last week

  9. #9
    Join Date
    May 2012
    Beans
    2

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    Guys... I am having the same issue as well! xD

    I have a TP-LINK TL-WN722N which never had this problem before on other OSes. Then Ubuntu 12.04 LTS seems to cause these random page hangups which entail "cannot load" errors and the like. I then wait about a minute or so, click refresh, and then voila! The page springs back to life.

    This is definitely not an issue with my router because I had used both PC-BSD 9 and Windows 8 on this network with zero issues. I wonder if there is something amiss with the network stack in this version of Ubuntu?

  10. #10
    Join Date
    Mar 2007
    Location
    Denver, CO
    Beans
    7,889
    Distro
    Ubuntu Mate 16.04 Xenial Xerus

    Re: Wireless Internet Access Drops intermittently Even when Network Connection is Act

    Depending on how you guys upgraded to 12.04 -- did any of you try booting into a different kernel or possibly older kernel version?

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